Hi Mark,
We saw the same error when we first implemented 7.6.04. It was later found
out that this was due to a bug in the developer studio that was used to
create/edit the web service. We always got the error when we consumed the Web
service using a .Net client. The solution was to use a
There is a place in the application itself where you can see and set entry
points. Right click on the application in DEV studio and hit edit application.
If you do not see the entry point there, adding it there might fix your issue.
Date: Tue, 13 Nov 2012 17:40:18 +
From:
Victor,
Yes, user tool is severely limited in 7.6.04, and you cannot open most
consoles. You can still open incident, change problem forms directly.
On Nov 10, 2012, at 4:42 AM, Victor wrote:
Hello Listers,
I am new to Remedy ITSM 7.6.04 and yes, I know User Tool has been deprecated
Brandi,
We ran into same issues trying to fix the visibility groups to match what we
had in RKM 7.5. One of the ways we had to resolve this issue was to reapply the
permission on the people record. The computed groups then caught up. Hope this
works for you.
AD
Date: Wed, 7 Nov 2012
We do not see this issue. Our issue was fixed long ago. The overlay of the
form was corrupt which was causing our issue. I am not looking for a fix here.
If the form had an overlay, my recommendation was to delete the overlay and
recreate a new one.
Date: Sun, 4 Nov 2012 01:44:58 -0500
have you checked the AR system ranking forms to see that the correct servers
are set in the ranking forms, especially if your servers are in a server group?
Date: Thu, 1 Nov 2012 15:47:17 +
From: rpet...@columbia.com
Subject: Re: WWRUG12 - Session Question - Database Moving
To:
We ran into something similar when we created overlay's of forms in 7.6.04. Is
that the version of ITSM that you are using?
Date: Thu, 1 Nov 2012 14:09:14 +
From: shawn.pier...@sug.com
Subject: Mid Tier and Potential Proxy Issues
To: arslist@ARSLIST.ORG
**
Good morning,
For the
Mark,
The table that appears in the Incident Management console actually pulls
data using EXTERNAL table qualification and it pulls it from a few different
sources, but to answer your question, it is on the HPD:Incident Management
Console form itself.
My understanding is that if you
If the field is in a Panel window, you will have to create an overlay of the
panel field as well.
Date: Fri, 26 Oct 2012 16:06:52 -0400
From: mbritt...@navisite.com
Subject: Overlay problem
To: arslist@ARSLIST.ORG
**
Hi All,
7.6.04 Overlays continue to give me headaches. I created
Hi,
Have you thought of using the SSO solution offered by JAVA systems? We
have it implemented on our servers for a long time now and I can say that it is
an excellent solution.
The actaul implementation is very easy and straight forward. Even if you
run into any issues, the
Hi Rick,
Yes, we have installed Analytics 7.6.04 with MySQL (tied to a SQL database for
the universe). Are you running into any specific issues?
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