Unable to select rows on Table on i-pad

2014-08-27 Thread Chris Ingalls (TEMA TPC)
Hello ARSListers, We have recently upgraded to midtier 8.1, and we are unable to select rows on a table rendered in this midtier on an ipad. It's fine in all other browsers, just doesn't allow select of the row on the i-pad. Happens same on all forms. Anyone know what/if there is a fix to

AUTO: Chris Ingalls is out of the office (returning 12/10/2012)

2012-12-07 Thread Chris Ingalls
I am out of the office until 12/10/2012. Please contact Eric Cleereman, Phil Isabell, or Todd Carter for any Remedy related issues. Contact Shannon Snapp for all other items. I can be reached via cell phone for emergencies at 734-864-1240 Note: This is an automated response to your message

AUTO: Chris Ingalls is out of the office (returning 12/03/2012)

2012-11-30 Thread Chris Ingalls
I am out of the office until 12/03/2012. Please contact Eric Cleereman, Phil Isabell, or Todd Carter for any Remedy related issues. Contact Shannon Snapp for all other items. I can be reached via cell phone for emergencies at 734-864-1240 Note: This is an automated response to your message

AUTO: Chris Ingalls is out of the office (returning 11/19/2012)

2012-11-16 Thread Chris Ingalls
I am out of the office until 11/19/2012. Please contact Eric Cleereman, Phil Isabell, or Todd Carter for any Remedy related issues. Contact Shannon Snapp for all other items. I can be reached via cell phone for emergencies at 734-864-1240 Note: This is an automated response to your message

AUTO: Chris Ingalls is out of the office (returning 11/12/2012)

2012-11-09 Thread Chris Ingalls
I am out of the office until 11/12/2012. Please contact Eric Cleereman, Phil Isabell, or Todd Carter for any Remedy related issues. Contact Shannon Snapp for all other items. I can be reached via cell phone for emergencies at 734-864-1240 Note: This is an automated response to your message

AUTO: Chris Ingalls is out of the office (returning 11/05/2012)

2012-11-02 Thread Chris Ingalls
I am out of the office until 11/05/2012. Please contact Eric Cleereman, Phil Isabell, or Todd Carter for any Remedy related issues. Contact Shannon Snapp for all other items. I can be reached via cell phone for emergencies at 734-864-1240 Note: This is an automated response to your message

AUTO: Chris Ingalls is out of the office (returning 10/22/2012)

2012-10-19 Thread Chris Ingalls
I am out of the office until 10/22/2012. Please contact Eric Cleereman, Phil Isabell, or Todd Carter for any Remedy related issues. Contact Shannon Snapp for all other items. I can be reached via cell phone for emergencies at 734-864-1240 Note: This is an automated response to your message

AUTO: Chris Ingalls is out of the office (returning 09/04/2012)

2012-08-29 Thread Chris Ingalls
I am out of the office until 09/04/2012. Please contact Eric Cleereman, Phil Isabell, or Todd Carter for any Remedy related issues. Contact Shannon Snapp for all other items. I can be reached via cell phone for emergencies at 734-864-1240 Note: This is an automated response to your message

AUTO: Chris Ingalls is out of the office (returning 07/09/2012)

2012-07-03 Thread Chris Ingalls
I am out of the office until 07/09/2012. Please contact Eric Cleereman, Phil Isabell, or Todd Carter for any Remedy related issues. Contact Shannon Snapp for all other items. I can be reached via cell phone for emergencies at 734-864-1240 Note: This is an automated response to your message

Chris Ingalls is out of the office

2012-05-16 Thread Chris Ingalls
I will be out of the office starting 05/16/2012 and will not return until 05/17/2012. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are

Re: Search Problem in TimeStamp Using Activeline condtion windows loaded

2010-02-21 Thread Chris Ingalls
Is it possible that you've set that to be a Display Only date/time field? Remedy Beginner ketanpatel...@gmail.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 02/21/2010 05:54 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject

Benchmark Data Request

2009-06-23 Thread Chris Ingalls
surveys. A higher percentage seems very unlikely due to volume and repeat submitters. What I would like to know is, what do other companies target or what do you think is a good ticket based survey response rate like we have in ITSM? Thanks for your time. Chris Ingalls Toyota Motor

Product Operational Categories for Service Desk v7

2008-07-23 Thread Chris Ingalls
Hello List, We are moving to v7 Service desk and would like to know what others are doing for the product and operational categories, best practices, etc. Would love to have some small examples or complete examples if you are willing to share. Offline or to the group is great. Mostly, we are

Re: Assyst Integration with Remedy

2008-04-28 Thread Chris Ingalls
Hello, I did a small proof of concept using Remedy to export and Assyst's ACLI tool to import into Assyst to create an incident ticket (one-way sync). Assyst's ACLI tool seems to do whatever you need it to do, had a little difficulty finding the documentation for each of the options but once

Re: Export Form Data to Excel on Button Action

2007-11-19 Thread Chris Ingalls
Hi Anesh, I did this by creating a hidden view field and a button for generating excel. When you click the button, it sets the view field to a php page that uses a simple ODBC call to pull the data back from Remedy and generate Microsoft excel xml output. The following php calls will popup

Register Now! for Michigan Remedy Users Group Meeting (August 17th)

2007-08-15 Thread Chris Ingalls
If you're thinking about attending this event, please register now. There will be an ipod giveaway for every 10 registered. So, if you're coming, let's get that count up. - Chris. - Forwarded by Chris Ingalls/T70/TMMNA on 08/15/2007 11:09 AM - Chris Ingalls/T70/TMMNA 08/07/2007 08

Michigan Remedy Users Group Meeting (August 17th)

2007-08-07 Thread Chris Ingalls
The Michigan Remedy Users Group (MIRUG) cordially invites you to our local event on August 17th, 2007 at the Michigan League in Ann Arbor. This is a free event. Please register for this event by going to the http://www.remedyusergroups.com , registering as a user and clicking the Attend

Re: Remedy and Lotus Domino Integration

2006-08-15 Thread Chris Ingalls
I have written apps to read and write records in a Lotus database using perl. Also, often use ARSperl to read and write data into Remedy. If you have some PERL skills, I'd recommend writing a small executable to periodically query Lotus and update and create records in Remedy. You'd

Re: ARDBC LDAP

2006-08-01 Thread Chris Ingalls
Yes, I had same issue. If you are running the SunONE LDAP, there is an attribute, oddly enough, called entryid. It is SunONE's unique identifier, which works much better than using names. I'm guessing the other LDAP brands will have a similar attribute. You may need to perform an export to