Getting Flashboards to work?

2007-08-30 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
Has anyone had an luck getting flashboards to work in a 2 tier system running ver 7? I have created the FB Variable, the FB itslef and then created a Data Visualization object on the form and configured it for the FB that I created. The problem is that when the form loads, the Data Visualization

Creating/Displaying Flashboards

2007-08-30 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
I am in a 2 tier environment running ARS v7.0 and am trying to create/display a Flashboard Object on a form. I have created the FB Variable item. I have used that to create a Flashboard Object. I have then created a data visualization object and configured it to use the FB object which I

Re: Creating/Displaying Flashboards

2007-08-30 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
The permissions I added to allow public to everything. I am not using a MidTier (only client/server). I do see the Data Visualization field in the client, but it houses the error window. Currently I am not using dynamic qualifications - I wanted to create a proof of concept first. Thanks!

Re: Creating/Displaying Flashboards

2007-08-30 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
to java. Just some things to think about. On 8/30/07, Cupp, Michael E Jr. CTR USAF AFRL/SNOD [EMAIL PROTECTED] wrote: ** I am in a 2 tier environment running ARS v7.0 and am trying to create/display a Flashboard Object on a form. I have created the FB Variable item. I have used that to create

Flashboards?

2007-08-28 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
Do Flashboards REQUIRE a mid tier, or can they be implemented on a std 2 tier, client/server installation? Thanks! M ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Integration to Outlook Task List?

2007-07-23 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
Here's what I'd like to do with it: If I user enters a task in Outlook, in creates it in Remedy w/ a specific Type/Category/Item, etc. Meanwhile, anything that is in outlook for a user also will replicate to his outlook task list? Suggestions/Ideas? Thanks! M

Changing a Date/Time field to Date

2007-06-18 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
I have a Date/Time field that I wish to change to a Date field. Is there a way to do this? Thanks, M ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Re: Changing a Date/Time field to Date

2007-06-18 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
as is for workflow reasons, or is your primary concern with keeping data that is stored in that field? Chris -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Cupp, Michael E Jr. CTR USAF AFRL/SNOD Sent: Monday, June 18, 2007 3:35 PM

Re: $NULL$ != $NULL$

2007-06-15 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
I'm not an MS SQL Guy, but 15+ years in Oracle. Null (in Oracle) essentially means 'I don't know the value'. I.e - If I have 2 values, A and B. If A and B are both 0, then I know that A=0 and B=0, therefore A=B If either A or B is null, I can say A=0, B=null or 'I don't know the value of

Using Crystal Reports from w/in Remedy User?

2007-05-02 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
I am using Remedy User v7.0. I have created a few reports in CR which I would like to allow the users to run from within the user tool. I have placed the report in the path, and when I go to tools/reports, it shows up. One reports where I have parameters, it even asks for them. Life is good.

Using Crystal Reports from w/in Remedy User?

2007-04-25 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
I am using Remedy User v7.0. I have created a few reports in CR which I would like to allow the users to run from within the user tool. I have placed the report in the path, and when I go to tools/reports, it shows up. One reports where I have parameters, it even asks for them. Life is good.

Re: Crystal Report Error (Solved ?)

2007-04-25 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
OK, I am using CR 9.2.2.634 and am getting Derek's error message as well. Thoughts? My report was created using this version of CR. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Wednesday, April

Question on Menus

2007-04-24 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
I would like to create a menu so that when I use it for a list to populate a field I see something like this: Menu based on table x col1 col2 col3 col4 ... Menu would display col1 (col2) and would return col3 I can make it display col1 and return col3, but when I add col2 to the menu,

Emailing Info from Diary Field?

2007-04-19 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
I am attempting to send an email, and want to include a diary field in the body of the email. This is what I see: 1176160342 userid SYSTEM - Email sent to Requestor My problems are obvious: I'd like to eliminate the  from the format I'd like 1176160342 to represent the date/time

Re: Table Qualifications / Parenthesis

2007-04-18 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
Try setting your qualification as ('Resource Type' = $Request Type$) AND (('Restrict Region' = 1) AND ('Resource Region' = $Request Region)) See if this helps. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of

Re: Adding a Clear Value to a DropDown Character Field

2007-04-05 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
Norm, Greetings from Ohio! This isn't the cleanest for your users, but if they reselect something (so that the value is highlighted), they can right-click and select cut. Hope this helps, Michael From: Action Request System discussion list(ARSList)

Master/Detail Table Fields?

2007-03-28 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
I have a HD Ticket form that has various info, including (of course) a Ticket #. I also have a 'related to ticket #' field where a user could put in a 'master' ticket number and create a partent/child relationship, of sorts. Now, I have a display form that has a table field at the top that

Re: Outlook OLE

2007-03-26 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
Integration to Outlook? Can anyone provide more details? This is something that my team is asking for. Thanks! From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of James Chafin Sent: Monday, March 26, 2007 10:50 AM To:

AR System Email Messages

2007-03-21 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
I have a need to set up an escalation, etc that runs against AR System Email Messages. When it finds new messages in this form (as placed there by the remedy email engine), I would like to run a set fields to push the data to a new form. My problem is that I want to look at Mailbox Name to

Re: Escalation question

2007-01-29 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Cupp, Michael E Jr. CTR USAF AFRL/SNOD Sent: Monday, January 29, 2007 10:59 AM To: arslist@ARSLIST.ORG Subject: Escalation question Importance: High Remedy Newby here - I have an escalation

Issues with Escalation

2007-01-26 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
I have an escalation I have created on a vendor form, which queries my LDAP. On the basic tab, my run if is ( 'sourceObjectGUID' != $NULL$ ) AND ( 'sn' LIKE CU% ) I want only records with a GUID populated and last name starts with CU On the If action, I have 1 action, it is a push

Re: Issues with Escalation

2007-01-26 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
passes. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Cupp, Michael E Jr. CTR USAF AFRL/SNOD Sent: 26 January 2007 19:32 To: arslist@ARSLIST.ORG Subject: Issues with Escalation Importance: High I have an escalation I

Re: Ticket Query (part deux)

2007-01-25 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
I'm an Oracle guy,new to Remedy, but in oracle I'd do where ticket_id max(ticket_id) - N Does remedy have a max function? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Morgan Sent: Thursday, January 25, 2007

Vendor form - Active Directory error ARERR 100 - Entry ID

2007-01-19 Thread Cupp, Michael E Jr. CTR USAF AFRL/SNOD
I found some old references (10/2005) to this same issue, but I've not been able to resolve for me yet. Andrew Baxter asked for clarification I would like to know what you are using as your RequestID field. The issue I'm finding seems to be related to the fact that my RequestID field is more