the HP Service Desk CMDB to
the BMC Remedy CMDB product.
Perhaps the answer se are available on a web site or list somewhere; but I
missed it.
Thanks so much.
-d
David K Hill
Senior Remedy Systems Applications Engineer
Government Strategic Services - Application Solutions
verizon
that helps.
-d
David K Hill
Senior Remedy Systems Applications Engineer
Government Strategic Services - Application Solutions
verizon business
vNet: 658 5838 - Voice: (916) 569-5838 - Fax: (916) 569-5920 - Cell:
(916) 214-0388
eMail: [EMAIL PROTECTED] icq# 441052967
Listers,
I have searched high and low for a guide on how to correctly install the
online help system onto a Tomcat web server.
Is there anyone who has successfully installed the help files. I am
currently looking at installing and configuring the CMDB Online Help file
first.
During the
to
hang.
But when I cut and past the same link into my browser it seems to work fine.
David K Hill
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Brian Baker (bbaker2)
Sent: Thursday, January 17, 2008 11:57 AM
To: arslist
It's kind of like using a simplistic set of semantics..
T1 = Verb
T2 = Noun
T3 = Adjective
T1 = Add
T2 = Network
T3 = Firewall
Reads as Add Network Firewall... Keeps the system intuitive...
David K Hill
Senior Remedy Systems Applications Engineer
Government Strategic Services - Application
Sure, I would love to read some of the documents you speak of for
standardized best practices. At this point in the game all is beneficial.
-d
David K Hill
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller
Sent
I just want to get an opinion of other developer's ideas to see if I am
going down the right path with this design strategy for our RFC (Request for
Change) of the ITSM Change Module.
The situation is this:
1. We have requirement to capture additional information that would be
haven't already) use CMDB 2.x - the class
structure is more easily adapted to your purposes.
Rick
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of David K Hill
Sent: Wednesday, December 26, 2007 12:43 PM
To: arslist@ARSLIST.ORG
Subject: ITSM
I am also looking to see if some one has implemented a system to manage
Microsoft Active Directory configuration changes via the ITSM Change
Management system.
I am thinking that this is more commonplace that first perceived. There
surely must be folks who are managing Requests for Change
Like a front end to the population of the CI values? Hmmm, something to
think on here...
Thanks,
David K Hill
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Wednesday, December 26, 2007 1:14
forms and the data is not affected during an ITSM upgrade. It probably
depends on the companies view on customizing by changing ITSM configuration
vs. actual development work.
Jason
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of David K Hill
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