Re: Is there a way to make a Filter API Plugin run in Phase

2011-05-08 Thread Geoff Endresen
Thanks Francois, I will take a look at it tomorrow morning when I get into the office. I will try the push fields to form B and then calling the filter API. Thanks, -Geoff Endresen On May 8, 2011, at 9:46 PM, Francois Seegers wrote: > Hi Geoff, > > > > Read up on the PROC

Re: Is there a way to make a Filter API Plugin run in Phase

2011-05-08 Thread Geoff Endresen
Thanks for the info John. You guys are always ahead of the game. I need to run to catch up. Thanks, -Geoff Endresen On May 5, 2011, at 9:47 AM, John Sundberg wrote: > ** > [ADVERT] > > > Geoff, > > I understand the issue quite well. You may have a "process"

Re: Is there a way to make a Filter API Plugin run in Phase

2011-05-08 Thread Geoff Endresen
ing to use DSO to push to another form and then call the filter API from there. Thanks, -Geoff Endresen On May 7, 2011, at 8:30 AM, Jarl Grøneng wrote: > If your on 7.6.4 you can use the Alert --> Web service plug-in in AR > System. This is asyncron, and will probably do what you want.

Re: Thanks to all WW RUG participants, those that attended our talks and visited our booth, BMC, and especially the Organizers

2010-10-28 Thread Geoff Endresen
trator Tech Services IT > > 9512 Sunbeam Center Drive > > Jacksonville, FL 32257 > > Office - 904-886-7687 > > Fax - 904-886-7676 > > Cell - 904-424-1602 > > Email - tlockw...@adt.com > > > > Have you tried using IT Self-Service yet? > > > >

Re: Thanks to all WW RUG participants, those that attended our talks and visited our booth, BMC, and especially the Organizers

2010-10-26 Thread Geoff Endresen
+ 10 ;-) Sent from my iPad On Oct 26, 2010, at 3:27 AM, Ben Chernys wrote: > ** > Just wanted to say a big thanks to all participants, an extra thanks to those > that took the time to listen to our talks and visit our booth, thanks to BMC > for providing a wide array of senior people (and pr

Re: How to force Notifications include Diary Field with Newest First

2006-10-27 Thread Geoff Endresen
to re-sort the data in the DB, and return that sorted data from there. Rick -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Geoff Endresen Sent: Thursday, October 26, 2006 11:16 AM To: arslist@ARSLIST.ORG Subject: How to forc

Re: Problem with Push Fields in a Table Loop

2006-10-26 Thread Geoff Endresen
You will need to have the filter fire in phase 1 instead of normal push fields in a later phase. I believe it's `! added to the end of the filter name -Geoff -Original Message- >From: Alfredo Avendano <[EMAIL PROTECTED]> >Sent: Oct 26, 2006 9:29 AM >To: arslist@ARSLIST.ORG >Subject: Re:

Re: Filter doesn't fire for $VUI$ = "Requester"

2006-10-26 Thread Geoff Endresen
VUI is not a filter variable. It's only set on the client. You would have to push the variable to a field on the affected form to catch the event. -Geoff -Original Message- >From: GoDario27 <[EMAIL PROTECTED]> >Sent: Oct 26, 2006 11:42 AM >To: arslist@ARSLIST.ORG >Subject: Filter doesn'

How to force Notifications include Diary Field with Newest First

2006-10-26 Thread Geoff Endresen
Listers, I know there is a way to display diary fields latest first in the Windows Client I have a perl script that can reverse the diary that's used for our email notifications. But, is there a way to have notifications include a diary field with default of latest first? Thanks, -

Re: Read (floating) license

2006-09-27 Thread Geoff Endresen
I submitted a bug SW00250776 for this problem. That a user cannot use submitter mode locked to change the tickets they submitted without using a license because the server issues the license after login. I think it's basically issueing the Floating(write) is issued at the time of an ARGetMenu A

Re: After all these years (10) confused about Licensing

2006-08-28 Thread Geoff Endresen
again :-) > >SW00218113 Server modified so client tools will not claim a floating >write token at login time when using a preference server. Requires >corresponding client tool patch 003 (6.3) (i.e., User Tool, Alert Tool) to >produce the expected results. > >Mark > >

Re: After all these years (10) confused about Licensing

2006-08-28 Thread Geoff Endresen
about Licensing > > > Guess again :-) > > SW00218113  Server modified so client tools will not claim a floating > write token at login time when using a preference server. Requires > corresponding client tool patch 003 (6.3) (i.e., User Tool, Alert > Tool) to pro

Re: After all these years (10) confused about Licensing

2006-08-25 Thread Geoff Endresen
So I guess this is a feature, not a bug ;-) -Original Message- >From: Axton Grams <[EMAIL PROTECTED]> >Sent: Aug 25, 2006 6:16 PM >To: arslist@ARSLIST.ORG >Subject: Re: After all these years (10) confused about Licensing > >How convenient for them. > >Axton &

Re: After all these years (10) confused about Licensing

2006-08-25 Thread Geoff Endresen
Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Geoff Endresen >Sent: Friday, August 25, 2006 4:47 PM >To: arslist@ARSLIST.ORG >Subject: Re: After all these years (10) confused about Licensing > >I found more... (I sure like talking to myself)

Re: After all these years (10) confused about Licensing

2006-08-25 Thread Geoff Endresen
then the same login attempt as before opening a display-only form gives the expected Floating(Read) license. I'm not as confused, still a bit crazy, -Geoff -Original Message- >From: Geoff Endresen <[EMAIL PROTECTED]> >Sent: Aug 25, 2006 5:11 PM >To: arslist@ARSLIST.ORG

Re: After all these years (10) confused about Licensing

2006-08-25 Thread Geoff Endresen
a the User Tool and via the Mid-Tier and we have >similar results. > >AR System 6.3 Patch 017 >Oracle 10g with UTF-8 >Red Hat Enterprise Linux release 3 (RHEL-3) > >Thanks, >-Geoff Endresen >Amazon.com > > >__20060125_

Re: After all these years (10) confused about Licensing

2006-08-25 Thread Geoff Endresen
think it's done that way to encourage users to buy more >licenses. > >-Aaron > >* Email: [EMAIL PROTECTED] > > >-----Original Message- >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Geoff Endresen >Sent: Fri

After all these years (10) confused about Licensing

2006-08-25 Thread Geoff Endresen
until they modify a form entry. We have tested this via the User Tool and via the Mid-Tier and we have similar results. AR System 6.3 Patch 017 Oracle 10g with UTF-8 Red Hat Enterprise Linux release 3 (RHEL-3) Thanks, -Geoff Endresen Amazon.com

Re: arlogdisplay.exe

2006-08-16 Thread Geoff Endresen
I used it once, but I generally use the TextPad application on my PC. It will look at a file and keep telling you that it's updated. Thanks, -Geoff Endresen Amazon.com -Original Message- >From: David Yearsley <[EMAIL PROTECTED]> >Sent: Aug 16, 2006 10:31 AM >To:

Remedy SMTP email, respect MX records

2006-08-09 Thread Geoff Endresen
Listers, Has anyone configured Remedy Email (6.3) to use MX records for balancing the load across multiple outgoing email servers. Our mail seems to look at only one A record. For example Linux: % dig MX yourdomain.com Thanks, -Geoff Endresen Amazon.com

Filter Guides losing related forms list

2006-05-11 Thread Geoff Endresen
ation might be better. Thanks, -Geoff Endresen Amazon.com ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Re: AR System Email Templates Update Question

2006-04-27 Thread Geoff Endresen
edy (ie. create/update tickets). I plan to write another app >that performs Administrator functions such as restarting services, directly >from my BlackBerry. Basically, from anywhere in the country I will be able to >administer the Remedy system without a computer. Should be fun! >

Re: AR System Email Templates Update Question

2006-04-27 Thread Geoff Endresen
see if I can find >the bug number. > >Thad Esser >"Perfection is achieved, not when there is nothing more to add, but when >there is nothing left to take away." - Antoine de Saint-Exup�ry > > > >"Geoff Endresen" <[EMAIL PROTECTED]> >Sent by:

Re: AR System Email Templates Update Question

2006-04-27 Thread Geoff Endresen
hew Black >Remedy Skilled Professional (RSP) >ARS = Action Request System(Remedy) > >Solution = People + Process + Tools >Fast, Accurate, Cheap Pick two. >Never ascribe to malice, that which can be explained by incompetence. > > > >On 4/27/06, Geoff Endresen <[EMAIL PROTEC

AR System Email Templates Update Question

2006-04-27 Thread Geoff Endresen
ARSList, >From the time you upload a new attachment in the ARSystem Email Templates >form, how long should it take for the notifications to use the new template >format? It seems like new notifications are not changing quickly. Thanks, -Geoff _