Unique Index in 8.1.2

2015-03-31 Thread Igor Ivanov
, and it was not possible to create it until removing those records. How long does it take to create unique index in Class manager? Is it anything else must be done? my respect igor ivanov EITSD AM Remedy Developer igoriva...@usa.net

Re: Using a BIRT Editor to Create or Modify Web Reports

2012-07-26 Thread Igor Ivanov
Thank you, I've found files: /prod/remedy/opt/ars_7.6.3/pluginsvr/birtruntime/ReportEngine/plugins com.bmc.arsys.oda.designtime_7.6.3.build001 com.bmc.arsys.oda.runtime_7.6.3.build001 com.bmc.arsys.studio.api_7.6.3.build001 AR+System+Resource+Definitions Form does not have BIRT Library Files

Midtier ARS 7.6.3: to be on GMT+00:00 all time

2012-05-04 Thread Igor Ivanov
what choices we have? GMT+00:00 - Europe/London - 50% Greenwich Mean Time - Africa/Casablanca - is it GMT 100% in 7.6.4 ? can we have Zulu Time whole year? in 2012: London DST started on Sunday, March 25 Casablanka started on Sunday, April 29 Friday, July 20, 2012 at 3:00:00 AM clocks are

HELP: Local MS SQL Server Service after pointing AR.CFG to remote SQL (ARS 6.3 p25 on Win 2000)

2011-03-18 Thread igor ivanov
starts (ARSystem DB local is offline). How to remove those dependencies of ARS on Local SQL? - Remedy Email Engine depends on Remedy ARS Server, wich depends on Portmapper and SQLSERVER regards, igor ivanov, RSP igor.iva...@gsa.gov wk 703-605-1837 (GSA

Help: LDAP authenticated users(admins) do not see User Form - RESOLVED

2009-09-11 Thread igor ivanov
AREA-LDAP-Use-Groups: 0 AREA-LDAP-Group-Default: Public : Igor Ivanov - DBC, Inc. : Remedy Skilled Prof : office 703-605-1837 : home 703-979-0514 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum

Help: LDAP authenticated users(admins) do not see User Form

2009-09-10 Thread igor ivanov
: 390600USER: remldapuser/* Thu Sep 10 2009 08:48:31.2880 */+GSIARGetServerInfo -- as user remldapuser from Remedy Administrator (protocol 11) at IP address 159.142.139.101 Please, help I've just submitted Support ticket. thanks : Igor Ivanov - DBC, Inc. : Remedy Skilled

What's the difference between a Remedy Administrator and a Remedy Developer?

2009-07-24 Thread igor ivanov
** I Have a Dream: Remedy Admin (report to Remedy Project Manager): min $75h and 3 years as Remedy Developer - creating Project Plan (MS Project, Visio) - installing ARS, ITSM, SLA and SLM, Flashboards... - midtier install and config - Configuration Management in WUT (new Groups, User,

OT - Friday Humor (at the very end of the old book ... thank you google search)

2008-11-14 Thread igor ivanov
** Networks and Systems Management: Platforms Analysis and Evaluation by Iosif G. Ghetie Publisher: Springer-Verlag New York, LLC Pub. Date: March 1997 ISBN-13: 9780792398790 512 pages new at BarnesNoble.com - $253.00 Online price This book provides a comprehensive methodology for

Re: Importing file using Run Process using escalation

2008-08-25 Thread igor ivanov
try this (it's working in my Windows): 1. Escalation: Change Status Field = Import 2. Run Filter on Modify Status = Import: Run Process cmd /c F:cd \x\x\x\ImportCompFile.bat Regards, : Igor Ivanov, RSP : Data Base Connection, Inc. : Desk: 703.605.1837

Moving from IIS/Atlanta to Tomcat

2008-07-15 Thread igor ivanov
is running MT like this? regards, : Igor Ivanov, Engineer : Data Base Connection, Inc. : Desk: 703.605.1837 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where

Re: Moving from IIS/Atlanta to Tomcat

2008-07-15 Thread igor ivanov
Thank you, Matt, for support! Uninstalled ServletExec5, Midtier 7.0, JDK 1.4; Stopped IIS; Defrag... reboot... installed Java 1.6_7, Midtier 7.1 p3 (Tomcat 5.5.25) approx 1-2 hrs work all is perfect cheers : Igor Ivanov, Engineer : Data Base Connection, Inc. : Desk: 703.605.1837

Re: ARUser License Monitoring

2008-02-22 Thread igor ivanov
** Hi, Mladoniczky - "getting very close to the limits allowed by the license agreement" How close do i get if i generate request for Remedy Admin to change my License Type? - "Users are logged out after a certain timeout in the user log anyway, so the benefits on checking

Re: Administrator! Protect you password!

2007-11-30 Thread igor ivanov
AssignEngine.exe Wednesday, August 22, 2007 10:44:19 PM 10.50.0.132 : Igor Ivanov, Engineer, RSP : Data Base Connection, Inc. : Desk: 703.605.1837 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: Administrator! Protect you password!

2007-11-30 Thread igor ivanov
approval.exe Wednesday, August 22, 2007 10:44:01 PM File version: 10.50.0.132 : Igor Ivanov, Engineer, RSP : Data Base Connection, Inc. : Desk: 703.605.1837 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: How to convert an ACTIVE LINK on After Modify to FILTER

2007-11-28 Thread igor ivanov
: __ Related Ticket GSA0152 has been Resolved. (ARNOTE 1) Related Ticket GSA0151 has been Resolved. (ARNOTE 1) __ all three tickets resolved... cheers : Igor Ivanov, Engineer, RSP : Data Base Connection, Inc. : Desk

Administrator! Protect you password!

2007-11-28 Thread igor ivanov
:38:42: RIKAppInfoSetGtatus: Success anymore files to delete? : Igor Ivanov, Engineer : Data Base Connection, Inc. : Desk: 703.605.1837 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor

DST: Import Tool, Escalation (6.0.3 p20)

2007-11-15 Thread igor ivanov
ARS 6.0.3 p20 installed on March 6. win 2003, SQL 2000. Import Tool 6.0.3 p20: Last Modified Date is OK, but field, wich was imported with $DATE$ shows 3/14/2007 1:00:00 AM (User Tool p20). eMail Escalation Notification setup to fire at 3PM goes on at 4PM. ii PS: Did you hear that GOV

Re: ARS 7.X Update FAQS

2007-09-26 Thread igor ivanov
, Remedy Incident Management, or Remedy Problem Management - Choose from the menu, Application -- License Application regards, ii : Igor Ivanov - Remedy Sr. Developer - DBC Contractor : BLAST - Business Line Application Support Team : Office of the CIO : FAS - GSA Federal Acquisition

Field ID 115 - Write License Pool

2007-07-11 Thread igor ivanov
workflow or menu for this field on Group Form? any info greatly appreciated, Thanks : Igor Ivanov - Remedy Sr. Developer - DBC Contractor : BLAST - Business Line Application Support Team : Office of the CIO : FAS - GSA Federal Acquisition Service : Ph: 703.605.1837 : ICQ: 239.456.713

OT: Larry! Larry! Larry!

2007-06-15 Thread igor ivanov
. You can contact John Higgins at [EMAIL PROTECTED] . Visit their website at www.pathworkssoftware.com/solutions.php for more information. : Igor Ivanov - Remedy Sr. Developer : Business Line Application Support Team : Office of the CIO : GSA Federal Acquisition Service : Ph

Re: Floating License Timeout

2007-05-25 Thread igor ivanov
with FIXED will get READ? From what i can see it never happens in my log files. Regards, : Igor Ivanov - Remedy Sr. Developer : Business Line Application Support Team : Office of the CIO : GSA Federal Acquisition Service : Ph: 703.605.1837 : ICQ: 239.456.713

Re: Floating License Timeout

2007-05-25 Thread igor ivanov
Hey, George Does it mean that Nonregistered Guests, if authenticated trough LDAP, will be able to SUBMIT? Did you think about switching to locked mode? SUBMITTERS will be able to MODIFY... : Igor Ivanov - Remedy Sr. Developer : Business Line Application Support Team : Office of the CIO

TEST: I'm missing in ARSLIST

2007-05-16 Thread igor ivanov
: Igor Ivanov - Remedy Sr. Developer : Business Line Application Support Team : Office of the CIO : GSA Federal Acquisition Service : Ph: 703.605.1837 : ICQ: 239.456.713 Daniel Bloom [EMAIL PROTECTED] 05/16/2007 01:00 PM To [EMAIL PROTECTED] cc Subject Re: I'm missing in ARSLIST

DST - patch 20 for Email Engine (Issue: - SW00256171)

2007-02-18 Thread igor ivanov
Product: Action Request System - Email Engine Version: 6.3 Patch #: 020 Release Date: 11/30/2006 Software Platforms: All supported platforms Files patched: All platforms - emaildaemon.jar ar*.jar Windows - armapi63.jar, armapi63.dll, ar*.dll rcmn*.dll Unix -

Re: voice applications for Remedy ARS - beta

2007-01-11 Thread igor ivanov
* Is speech recognition relevant at all? (we have low-level SR support but not very extensive as yet) * Voicemail request management - leaves voicemails as AR request attachments * Windows Domain password reset over phone Just imagine what's ahead: - make a call, lieave a message

Re: Enhancement: Sync search database...

2007-01-05 Thread igor ivanov
If real-time syncing is not possible you can always search arschema, actlink, filter, escalation, field forms (it is enough for me)... Just create view forms and display results in tables: http://winbeing.bravehost.com/ cheers, ii

Re: Time Scheduling

2007-01-05 Thread igor ivanov
Hi, Frank Hello, Sylvia. Remember I've played with it, it is still in Dev. I've created same form to hold a list of users and the hours they start and end their work day, go to lunch, meeting... 18 hours (6AM - 11PM). But, instead of searching it i've used escalations. They scheduled to run

HELP: eMail Notification Error to SUBMITTER

2006-11-29 Thread igor ivanov
. Any ideas how to fix it? We do not have BMC Support at this time. Best regards, igor ivanov ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Re: HELP: eMail Notification Error to SUBMITTER (RESOLVED)

2006-11-29 Thread igor ivanov
Thank you, Sylvia! On User he had Default=None and blank Eaddress. Fixed in ONE SECOND! G.. or B.. should pay you for support... Regards, igor ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

CDM Types of Classes in CMDB 1.1 and 2

2006-11-02 Thread igor ivanov
other categorization subclasses. In this version, the restriction is eliminated so that categorization classes can have subclasses of any data storage method. Regards, igor ivanov ___ UNSUBSCRIBE or access ARSlist

ITSM 6 Licenses on ARS 7 Server

2006-10-30 Thread igor ivanov
Please help, what's wrong? Remedy Support Note: ... There is also no license file upgrade needed if you are upgrading your AR System to version 7 but not upgrading your ITSM application. You only need to upgrade your file if you are upgrading your ITSM application to version 7, or if you are

Re: ITSM 6 Licenses on ARS 7 Server

2006-10-30 Thread igor ivanov
stopped ARS, deleted multilicense, started ARS, multilicense recreated same errors... it looks like Server has to be licensed! thanks, ii ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the

Re: ITSM 6 Licenses on ARS 7 Server

2006-10-30 Thread igor ivanov
Installed a fresh 6.03 and upgraded it to 7 ARS Server. This a new server box. As i have said it does not have an AR Server license. I can login to ITSM APPs. Submit HD Ticket with just ARS Demo License (no ITSM App Licenses). Support note is stating: If you are Upgrading your Server from

WUT does not list currently openned windows from the Window Menu (no 1,2... after Arrange Icons submenu)

2006-10-19 Thread igor ivanov
better, isn't it ? Regards, igor ivanov ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Re: WUT does not list currently openned windows from the Window Menu (no 1,2... after Arrange Icons submenu)

2006-10-19 Thread igor ivanov
let's see: i've submitted it to [EMAIL PROTECTED]: issue ID ISS03001168 (10/19/2006 12:30 PM) ii ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Re: Dynamic Updates to Help Text

2006-09-21 Thread igor ivanov
Simply create View Form: 1. Table name: arschema Key Field Name: schemaid Fields: name, helpText, ... 2. Table name: field Key Field Name: fieldId Fields: fieldName, schemaId, helpText, ... 3. Put them on Console as Tables... Regards, example on: http://winbeing.bravehost.com/ Regards, ii

Re: Licenses Information

2006-09-19 Thread Igor Ivanov
Hello, You can turn on server statistics to monitor license usageas Misi have sad... SELECT Server_Statistics.Fixed_Write_Connections, Server_Statistics.F loating_Write_Lic_Connections, Server_Statistics.Number_of_Current_Users , Server_Statistics.Floating_Write_Token_Denied,

OT: CMDB essentials from Dell and Altiris

2006-09-18 Thread igor ivanov
FYI http://www.networkworld.com/marketing/client06/02088_altiris2/altiris2_app.h tml HTH ii ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Sample Data for ITSM 6 OOTB

2006-09-12 Thread igor ivanov
Hello, listers! Please, help! Installed Change6 and patch1517 on ARS 6.3 (win2k, MS SQL) without any ITSM- sample data. Need it for Demo. It is upgraded to ARS 7 now. How to import sample Data (if it is exist...) igor 703-605-1837

Re: Sample Data for ITSM 6 OOTB

2006-09-12 Thread igor ivanov
I've just got it from BMC Support: Thanks for the update which reads as: I've upgraded box to ARS7 and want to upgrade CMDB1.1 to CMDB2.0 (after we get BMC:Atrium CMDB License, which i've just requested). We are going to use it with ITSM 6 OOTB. How to import sample Data into CMDB (1.1 or

Re: OT - Monday Humor

2006-08-15 Thread igor ivanov
Got it from my 17 old son and did not know what to tell him. Now i know... You are all right. It is not humor; it is Monday humor. We apologize to the list. ___ UNSUBSCRIBE or access ARSlist Archives at

OT: Monday Humor

2006-08-14 Thread igor ivanov
http://www.filecabi.net/link.php?action=nextn=invaded-crabs ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Re: OT: (Demo) Report on Field, Schema, FLTR, ACTL and ESC changes from User Tool.

2006-08-03 Thread igor ivanov
Test Unlocked arschema and field View Forms (if not MS SQL2000) http://www.upload2.net/page/download/To8RGlPRpXzCRj7/arschema_field.def.html Regards, igor ivanov = Thank you, Carey! = ...This will likely not work exactly the same for all RDBMS and RDBMS

OT: (Demo) Report on Field, Schema, FLTR, ACTL and ESC changes from User Tool.

2006-08-02 Thread igor ivanov
Active Links http://winbeing.bravehost.com Please, contact me off-the-list. Cheers, igor ivanov - RSP [EMAIL PROTECTED] 703-605-1837 ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Lock Exported Objects

2006-07-20 Thread igor ivanov
ARS 6.3 p 16 MSSQL2000 Export Deployable App with Read Only or Hide options and Lock it. After importing into diff server they all have Read Only Lock State. What is the Hide doing? And the Lock Key??? Anyone played with this? Cheers ii

BMCUserWorld 2006 Registration

2006-07-13 Thread igor ivanov
How many times did you try to register? I did it three times, put in all of my info, submitted Credit Card, and was kicked out back to login screen ... and still on Step-3 of registration. good luck ii ___ UNSUBSCRIBE

HELP: Lost all records in one table.

2006-04-18 Thread igor ivanov
you recommend for MS SQL DBA? igor ivanov, RSP [EMAIL PROTECTED] 703-605-1837 GSA ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org