tibility increasing, and I wonder
if or how others are dealing with this (beyond obtaining a waiver for HSTS
non-compliance)?
And I'm not sure I can/should use this venue for such a request, but is
anyone else willing to click on that Communities link and vote this one up
the flagpole?
Brig
> wrote:
>>
>> **
>>
>> Remedy OnDemand is definite alternative you can think of in comparison to
>> moving Remedy in AWS.
>>
>> OnDemand not only provides access to latest & greatest ITSM suite but
>> also helps to manage your changes , upgr
.
Svr. 2008. We are not using ITSM nor any other OOTB apps -- all
custom-built.
Based on what I've seen, the AWS EC2 product offers a Windows Server
platform with various flavors of MS-SQL.
Thanks,
Joe Castleman
On Tue, Oct 13, 2015 at 9:19 AM, Warren R. Baltimore II <
warrenbaltim...@gmail.
ion.
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Joe Castleman
> *Sent:* Tuesday, January 26, 2016 12:52 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Remedy 9.x and Amazon Web Services
>
>
>
> *
pp and Mid-Tier are EC2. Db is RDS.
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Joe Castleman
> *Sent:* Tuesday, January 26, 2016 1:38 PM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Remedy 9.x and Amazo
I'm not sure if anyone suggested anything else in the meantime, but just wanted
to let you know that I came across this almost 4 years after the fact, and I
think it will be helpful.
I was worried about duplicate values, but I figure they can always clear the
field.
Thank you!
Joe
Way, way
) in the way of documentation or
change management.
Currently I work with an all-custom AR system -- and for that I am
extremely grateful. Although some of the schemas are 20 years old, which
means Remedy was still fairly new when they started.
Happy Friday,
Joe Castleman
On Thu, Nov 13, 2014
(Cross-posted to BMC Communities)
The basics:
ARS 8.0 patch 2; no apps
Mid-Tier 8.1
IIS/Tomcat
Java 1.7.51
Apologies in advance for the lengthy post:
Recently I installed numerous pending Windows updates on a mid-tier server
(ver. 8.1.00 201301251157). Among these was .NET Framework 4.5.1.
Thanks, I vaguely remember going through this last summer, and for some
unremembered reason we left IIS in place. Not sure if this is why, but
we're using SSL/port 443 and not 8080.
Other thing I noticed in IIS Handler Mappings, is that it jumped from 4
before I did the Windows updates, to
,
Joe
On Wed, Mar 5, 2014 at 2:38 PM, Joe Castleman joe.castle...@gmail.comwrote:
Thanks, I vaguely remember going through this last summer, and for some
unremembered reason we left IIS in place. Not sure if this is why, but
we're using SSL/port 443 and not 8080.
Other thing I noticed in IIS
change this for the entire ARS.
Thanks,
Joe Castleman
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Where the Answers Are, and have been for 20 years
I've been on the list intermittently (I've worn some non-Remedy hats here
and there), but first joined the list somewhere around 1998 or 2000.
Currently I am working with a 100% custom system and, honestly, I hope it
stays that way.
Joe Castleman
On Fri, Feb 14, 2014 at 4:13 PM, Grooms
Thanks Doug, you nailed it. (Sound of palm slapping forehead, and/or egg
running down face) We changed server hardware, and have since discovered that
some of the fields on the new server are missing permissions. The database had
been ported over from the old server, so ostensibly the
Ah! Thanks for that.
On Fri, 12 Apr 2013 12:58:21 -0600, Longwing, Lj llongw...@usgs.gov wrote:
Joe,
Arinside has a section that identifies that information
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Thanks for that, Misi. The comparison was good.
As you mentioned yesterday, this is sounding less and less like a licensing
issue. This morning someone reported the ARERR 333 and he already had
Floating, not Read (floating). I don't believe it's the user accounts,
either, as someone who had
Submitter mode is now enabled, and I restarted ARS yesterday evening... Not
sure if it helped, yet: it's still early, so we haven't hit our limit of
floating licenses.
However, the users are seeing the error even when they push to a search window
or a read-only form. But hey, if it works, it
For example, the user will select a link on the Home Page; the link opens a
search form and (in some cases) may push a field (such as the network typically
associated with that user). They're getting ARERR 331 or 333 even when they
try to do this.
On Tue, 9 Apr 2013 15:48:18 +0200, Misi
Well today was much more quiet than yesterday -- I got a few reports that some
users were having the same results; other people let me know that they were no
longer having the problem. However, by yesterday afternoon, I had already sent
out an email explaining what was going on, so some of
No apps; custom only
Mid Tier 7.6 (thought this might be an issue but, again, not everyone's on
Mid Tier)
Windows Server 2008
Thank you,
Joe Castleman
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Where
I've been looking for something like that, but if that's the case, not sure why
it started today. We have the same forms, workflow etc. on both old and new
servers, and exceeding the number of float licenses isn't unusual. Thanks...
Joe
More info:
I created a test account with a floating license and the same permissions as
the other users. It behaves as it should, as one would expect - it tells me
upon logging in that there are no float tokens available, and then it lets me
continue in read-only mode with no errors.
One of
Yes, among other things we are fetching the ordinal date and populating the
home page. There are push fields on window open actions from the Home Page,
though certainly not to all of the fields for which it is giving us errors.
I did notice a discrepancy between the legacy server and the new
in.
Steve
On Thu, Mar 14, 2013 at 2:23 PM, Joe Castleman joe.castle...@gmail.comwrote:
**
Howdy,
I flagged this as off-topic since it really isn't a Remedy question per
se, though it does involve a Remedy system.
We need to send different kinds of notifications from ARS to various
, and management prefers that we
wouldn't even have to do that.)
I wouldn't be surprised if I've overlooked something really obvious, but so
far all I'm finding are the Powered by SpamRockets with the fancy HTML
templates etc.
Thanks,
I'm Joe Castleman
I should have clarified that when I successfully changed the password via the
7.1 Aruser client, I meant that I successfully changed it to a *valid* password
(which Mid Tier will not let me do -- I can only type one character in that
field).
Joe
numbers to associate with a proposed solution. I don't have
a support contract and so BMC directed me to the GSA schedule.
Thanks in advance, and Happy Leftovers Awareness Week,
Joe Castleman
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Very sorry to hear about this, Bill.
-- Joe Castleman
On Mon, Jun 21, 2010 at 11:02 AM, William Rentfrow
wrentf...@stratacominc.com wrote:
**
I regret to inform the Twin Cities Remedy community that Chris Brock died
this weekend in an accident. Chris has been around quite the Twin Cities
.
On Fri, Mar 12, 2010 at 7:50 PM, Joe Castleman joe.castle...@gmail.com
wrote:
All,
Due to some runaway workflow (which I've since disabled) I ended up
with 2.5 million records in the Distributed Pending table. This is
after manually whittling it down from 3.5 million, 1 at a time
All,
Due to some runaway workflow (which I've since disabled) I ended up
with 2.5 million records in the Distributed Pending table. This is
after manually whittling it down from 3.5 million, 1 at a time,
via the User client. Given the current transfer rate, it would take
10 days for the
Greetings,
Has anyone used Remedy in conjunction with any pension management
software? If so, what was the software?
Thanks in advance,
Joe Castleman
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, search 6000
emails for a particular keyword). I have seen some earlier messages
about interfacing with Documentum. But outside of APIs, I'm thinking
the simplest way to do this is to attach a file, and then use data
files to store metadata about the file.
Thanx in advance,
Joe Castleman
did Remedy interface with?
On Wed, Jan 27, 2010 at 12:24 PM, Roger Justice rjust2...@aol.com wrote:
Remedy Knowledge Management can query in attaced documents to RKM entries.
It will not search in external databases.
-Original Message-
From: Joe Castleman joe.castle...@gmail.com
Well, it seems to be doing that by itself (and for some reason it no
longer changes 'Status' to $7$). If I don't use the dollar signs, it
won't refer to the current form. I thought the single-quotes would
force it to check against the menu's source form, which I don't want
to do.
Again, the
(ConfigGuide-630.pdf Page 319) to rebuild the
user_cache.
You are correct in that my 6.3 user_cache table only has AuthString.
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe Castleman
Sent: Tuesday, July 08, 2008 11:17 AM
I gather that (Non-Memphis) Tennessee BBQ (i.e. pulled pork, vinegar-based
sauce) is similar to Carolina BBQ, but I've never been to the Carolinas.
If you are in or around Nashville, Whitt's has several locations. East of
Nashville, there are several Burr's restaurants, I've visited this one:
that SourceSafe does track the version history,
but I can't actually do anything with the versions, I have to keep DEF files
that I export directly from the Admin tool.
--Joe Castleman
_
From: Pierson, Shawn
Sent: Wednesday, May 28, 2008 7:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: [ARSLIST
it is.
Thanks,
Joe Castleman
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Murtuza B
Sent: Friday, May 16, 2008 2:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: [ARSLIST] Return to home page
Hello RK,
This might happen when you use
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe Castleman
Sent: Friday, May 16, 2008 10:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: Return to home page
**
Glad to see that this topic came up: I know that the
[server]/shared/login
Perhaps it was an Aggie prank.
--
Joe Castleman
AH Computer Consulting, Inc.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ron Legters
Sent: Friday, July 27, 2007 5:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: [ARSLIST] Job
called Amdocs Support? Not
having much luck with this at amdocs.com.
Thanks in advance.
--
Joe Castleman
AH Computer Consulting, Inc.
[EMAIL PROTECTED]
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