Re: New Task Creation

Yes that is correct. But how about the other behaviors I have observed. It should have been thrown a warning message, that is not coming. It is taking the users to Login Page. Regards Madhu ___ UNSUBSCRIBE or access

New Task Creation

3> Weird thing is most of the Users are being sent back to Login Page of Remedy. We are in ARS 8.1 and ITSM 7.6.04. Please let me know if you come across with any answer. Regards Madhu ___ UNSUBSCRIBE or acce

Service Action and Set Field Scenario

here?? Can you please make me understand this ?? Regards Madhu V ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Difference between Service action and Open Window action

Hi, Can you please list the the differences of these two actions Service Open Window Thanks Madhu V ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Authentication Strings in WSDL as Secure Strings

/Password) automatically and he developers will not have any control over this. Is there any option to make these Authentication strings are SecureStrings. Regards Madhu ___ UNSUBSCRIBE or access ARSlist Archives

Records with Group ID '-1' in AR System Current License Usage Form.

. Can any one please explain me why there are records with Group ID '-1' Regards Madhu ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Re: Records with Group ID '-1' in AR System Current License Usage Form.

Hi , Thanks for your response. There is a role called CMDB RE User with Group ID -1. But as for our application is concerned CMDB part is not being used and the users who are assigned with this group ID -1 are not CMDB system users (like , AR Escalator). We can notice some around 20+ users

Frequent Session is invalid or timed out- ARERR (9201) issues to Users.

Hi, Users are facing frequent session timeout issues i.e ARERR (9201) - Session is invalid or timed out in our Remedy Application. The issue is randomly occurring across all the geographies of our Organization. Few Details: > We are in ARS , ITSM 8.1 SP1 version. Midtier Version :

Re: Frequent Session is invalid or timed out- ARERR (9201) issues to Users.

Hi Rob, Currently the Web facing Load Balancer is not having any session time out set and it is having persistence of type Cookie based. We are aware that if the Load Balancer has set any time out value it will be in seconds and should have greater value than the value set at Mid-Tier config

BMC Remedy Integration with CA Spectrum

of requirement ? Request your guidelines/ suggestions/best practices to be followed for this Integration Regards Madhu ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have

Re: Impact of Removing the defined OTB indexes from a form

would suggest - don’t delete the index. I will ask you a question in return: What benefits do you see in removing an OTB index? -John On Thu, May 28, 2015 at 4:07 AM, Madhu V madhu.pesronalandpriv...@gmail.com wrote: Hi , Can you please let me if there will be any impact if we remove

Impact of Removing the defined OTB indexes from a form

Hi , Can you please let me if there will be any impact if we remove the OTB defined indexes from the OTB form? Regards Madhu ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have

Field Input Length Change not reflecting in Database

the last length still. Any views on the same? Regards Madhu ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Archive form's view is not available in Database

the archival feature and creating the new fields but same warning repeated. Old Data still exists in the Archive table. The archive from is not visible via Developer Studio. The main form has no isues. Please let me know your views on this. Regards Madhu

AR System Database Replication

Hi List, We are planning to have AR System Database Replication for Reporting purpose. Replication will be for real time transactional Data Exchange i.e immediate synchronization. Please let me know what are the things to be conidered and tested in the Scenario. Thanks Madhu

Re: AR System Database Replication

Thank you Munesh :) On Tue, Apr 14, 2015 at 9:45 PM, munesh konda munesh.ko...@gmail.com wrote: ** Hello Madhu, Please check the below given BMC published KA link regarding info on DB Replication. *Knowledge Article ID:* KA317702 https://kb.bmc.com/infocenter/index?page=contentid

Importance of HPD:Help Desk Assignment Log

Hi List, What is the importance of HPD:Help Desk Assignment Log form ? What are the things to be considered if we are going to archive the records of this form? Regards Madhu ___ UNSUBSCRIBE or access ARSlist Archives

Archiving NTE:SYS:NonGroupNumberGenerator records

Hi List, Can anyone let me know about the significance of the form NTE:SYS:NonGroupNumberGenerator. I can see some around 17 million records in the form, we are thinking of archiving records of this form (Deleting the records). Regards Madhu

Archive-Delete possiblities for SLM forms

impact if we archive-Delete these records. Regards Madhu ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Archive/Delete of records in few OTB forms

that there are huge number of rows created and Size of these tables are also found to be bigger. Just thinking of Archive-Delete option, would it be impacting anywhere ?? and are there any best ways ..please let me know. Regards Madhu

Frequent Caught Exception Errors while opening the Incident Audit Log

Web server : Apache Tomcat 6.0 Please let me know are there any precautions/fixes/patches available to permanently fix this . Thanks in advance Madhu V ___ UNSUBSCRIBE or access

Knowledge Articles Migration

Hi, Currently we are upgrading from 7.6.04 to 8.1 . We have to migrate all avialble in Knowledge Articles with all their contents to the New system. Please suggest is there any way that we can migrate all the articles with contents.

Re: AIE connectivity to external Oracle DB

$ @@: aiexfer -x $SERVER$ -n $zTmpInternalInstNm$ -rpcport $TCPPORT$ -l $zTmpAdminLogin$ -p $zTmpEncPwd$ -b $Data Exchange Name$ -VCON Restared AIE New port number has been assigned by the AIE when restarted, Regards, Madhu On Tue, Jan 28, 2014 at 5:06 PM, Carl Wilson carlbwil...@gmail.com

AIE connectivity to external Oracle DB

, where AIE is installed. Oracle Client Path : C:\oracle\product\11.1.0\BIN - Is this right? Please help. ARS 7.6.04 SP4 AIE 7.6.04 Regards, Madhu ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where

Atrium Integrator - Date Field - Data type

? Thanks, Regards, Madhu ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: FW: Atrium Integrator - Date Field - Data type

Thanks Yogesh. I'll try. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Atrium Console - Cannot establish a network connection

carte service and is up and running. Unable to locate the carte.log file No errors in the arerror.log and Mid-tier log. Please help. Regards, Madhu ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

The ?Time? field is all zeros on new Work Log

Hi All, While inserting a new worklog, the Time is set to zeroes. 00:00:00 and this is machine specific. It works fine on few machines and doesn't on others. Any ideas? Thanks, Madhu ___ UNSUBSCRIBE or access ARSlist

255 Characters limit on Filter Message action

on page 673). The field or keyword will be expanded when the message is sent. - Please let me know if you have any ideas. Thanks, Regards, Madhu