Re: Open Incident in new page of browser.

2013-11-13 Thread Nowak, James
Be careful doing this. We have timeout issues from users because they lose track of all the windows. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of team.rem...@libero.it Sent: Wednesday, November 13, 2013 12:35 PM To: ar

Re: HTTP --> HTTPS Redirect

2013-05-10 Thread Nowak, James
ago - but I do not recall what his method was. > > Joe > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Nowak, James > Sent: Thursday, May 09, 2013 8:47 AM > To: arslist@ARSLIST.ORG > Subject:

HTTP --> HTTPS Redirect

2013-05-09 Thread Nowak, James
I have a new 7.6.04 environment that we are standing up. I have configured SSL on my web servers and can login, etc. However I am now trying to setup HTTP-->HTTPS redirection w/in IIS and am having some issues. I have tried several different methods and none have worked successfully. Anyone el

Re: Move mid-tier to new server

2011-03-21 Thread Nowak, James
e not used New Atlanta with IIS 7 so have no comments about it.. Joe -Original Message----- From: Nowak, James Sent: Friday, March 18, 2011 4:23 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Move mid-tier to new server I know Remedy 6.3 is out of support

Move mid-tier to new server

2011-03-18 Thread Nowak, James
I know Remedy 6.3 is out of support so please don't send me responses about that and how I should upgrade to 7.6 or the sort. Here is my issue and I am hoping that someone has gone thru this. We have a Windows 2000 server running our Remedy 6.3 mid-tier. I have been given an ultimatum by upper

Re: HP Openview Remedy Integration

2010-06-03 Thread Nowak, James
like the process table getting filled up from spawning too many processes, or maybe heavy CPU usage. It seems like this sort of integration would be better suited to an arfilter plugin, a webservice, or even a vendor or view form. Sent from my iPod On Jun 2, 2010, at 12:46 PM, "Nowak,

Re: HP Openview Remedy Integration

2010-06-02 Thread Nowak, James
I'm assuming you are talking about the Remedy SPI. We use it as a way to feed events from Operations Manager into Remedy and then populate updates from Remedy back to the OV event. Jim Nowak IT Operations TEL: 630.864.5366 | CELL: 630.414.0193 | jamesno...@officemax.com 263 Shuman Blvd., Naper

Resolved: RKM Timeouts

2010-01-13 Thread Nowak, James
ssion ID created every time, but instead to clear out the Groups field if they already have a SessionID. Does that make any more sense? Cheers, Lyle -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nowak, James Sent: Friday, January

Re: RKM Timeouts

2010-01-08 Thread Nowak, James
t) [mailto:arsl...@arslist.org] On Behalf Of Nowak, James Sent: Friday, January 08, 2010 9:59 AM To: arslist@ARSLIST.ORG Subject: RKM Timeouts We are having an issue with RKM getting timeout errors in the Remedy User tool. Our configuration is the following: RKM 7.2 patch 3 integrated with Rem

Re: RKM Timeouts

2010-01-08 Thread Nowak, James
y | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nowak, James Sent: Friday, January 08, 2010 12:17 PM To: arslist@ARSLIST.ORG Subject: Re: RKM Ti

Re: RKM Timeouts

2010-01-08 Thread Nowak, James
load balancer? This error is seen when the web servers are behind a load balancer, and you have not configured it for sticky IP's. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Nowak, James Sent: Friday, January 08,

RKM Timeouts

2010-01-08 Thread Nowak, James
We are having an issue with RKM getting timeout errors in the Remedy User tool. Our configuration is the following: RKM 7.2 patch 3 integrated with Remedy ARS 6.3 We are seeing the timeouts in both the RKM home page in the User tool as well as from the KnowledgeBase tab that is created in the He

Re: Copy Prod Environment to Dev Environment

2008-10-09 Thread Nowak, James
Does anyone have a documented method to do this in 6.3? Jim Nowak Infrastructure Tools OfficeMax Inc. 630-438-7365 w 630-414-0193 c -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Thursday, October 09, 2008 10

Re: Monitoring Tools

2008-08-14 Thread Nowak, James
John, A lot depends upon your requirements and what you are willing to pay. There are several nice "free" tools out there like Nagios but you need to build a lot of the monitors. With something like HPOV you will pay for the initial development work, but as you know there is customization and c

Running Sync Search DB from command line

2008-05-30 Thread Nowak, James
I am trying to sync the search DB from the command line (looking to eventually schedule this during off-hours). Using the following command aradmin -u Demo -x -s Nothing happens I have also tried add -p and -portnum <> but nothing. Using aradmin 6.3 patch 24 from a Windows system to

Re: Remedy ARS and HP System Insight Manager (SIM) integration

2008-05-16 Thread Nowak, James
The only method that I'm aware of doing this is via email. If you have HP Operations Center, there is a Remedy Smart Plug-In that provides two-way communication. Jim Nowak Infrastructure Tools OfficeMax Inc. 630-438-7365 w 630-414-0193 c From: Action Req

Mid-Tier/IIS memory consumption

2008-03-19 Thread Nowak, James
Our on our mid-tier, IIS continues to grow in memory until the system becomes un-usable. Anyone experience this same problem, does IIS have a memory leak that anyone is aware off? I have my Intel guys looking into IIS patches, but thought I would pass it out to the list Thanks, Jim Nowak Infrast