Re: Atrium Core 9.1.07 issue

1. As you are accessing from midtier, I would check with fiddler log to find out the call, that will help me identify it's corresponding midtier call in midtier log which in turn will help with server side API call in server API, SQL, fltr logs. I have a feeling that +VER call would be failing.

Re: Installer is performing a secondary server install/upgrade, No forms will be imported.

Wonder if the Operating-mode parameter playing any role which decides if all servers are upgraded or not in server group. We have that parameter available in 9.x. Worth checking it. Regards, Ravi On Mon, Apr 29, 2019, 9:46 AM Thomas Miskiewicz wrote: > Doug > > > You said: Even if you change

Re: FTS reindex

I second LJ. there will be an indexer Java process which you can kill upon cleaning of the ft pending and ft collection content. If even that doesn't work. Remove fts license. Regards, Ravindrakumar On Thu, Jan 17, 2019, 5:08 AM Kevin Shaffer It still says re-index in progress, is there a way

Re: Unsubscribe

Hi, You need to check. 1. Escalations are running on the server or not. 2. How many records stuck on cai:events form and clean unwanted stuck records. 3. Ensure cai:plugin registry has threads defined as documented. (form name CAI:Plugin Registry) 4. Ensure the z1DAction values are defined in

Re: Getting error when creating/updating a CI.

e. > > I already went through the logs but didn't got much information. > > Regards, > Harsh > > On Fri, Mar 23, 2018 at 3:34 PM, Ravindrakumar Rodge <raviru...@gmail.com> > wrote: > >> Can you capture API,SQL,FLTR logs and reproduce the issue. Did you also >

Re: Getting error when creating/updating a CI.

tion Regards, Ravindrakumar On Fri, Mar 23, 2018 at 2:34 AM, Harsh <chaudhar...@gmail.com> wrote: > Hi Ravindra, > > I have also checked the same and it is set to OFF. > > Regards, > Harsh > > On Thu, Mar 22, 2018 at 8:04 PM, Ravindrakumar Rodge <raviru...

Re: Getting error when creating/updating a CI.

Also verify the CONCAT_NULL_YIELDS_NULL at the DB level what it is set? Remedy set's it OFF. SET CONCAT_NULL_YIELDS_NULL OFF https://docs.bmc.com/docs/ars91/en/viewing-database-audit-records-609073965.html Regards, Ravindrakumar On Thu, Mar 22, 2018 at 9:32 AM, Ravindrakumar Rodge <rav

Re: Getting error when creating/updating a CI.

Are there any triggers defined on the database. If so disable those and try. https://communities.bmc.com/docs/DOC-88206 https://communities.bmc.com/docs/DOC-80610 Thanks. Regards, Ravindrakumar On Thu, Mar 22, 2018 at 7:22 AM, Harsh wrote: > Hi Guys, > > We are

Re: What is locking my account?

Hi Thomas, I just tried extracting the API call and below is the API call I figured out based on RPC ID. /* Di Mär 13 2018 19:43:43.2420 */ *+RCU ARReleaseCurrentUser *-- ize0578 as user ize0578 from Unidentified Client (protocol 25) at IP address 2.104.1.205 using RPC // :q:0.0s

Re: Dev Studio broken after Upgrade to 9.1.03.001

Try with the option of clearing the cache as shown in the screenshot. Also clear the workspace OR try with a different workspace. Regards, Ravindrakumar On Thu, Mar 22, 2018 at 1:09 AM, Thomas Miskiewicz wrote: > The solutions was: the Private-RPC-Socket: 390601 1 2 was

Re: [Non-DoD Source] Need input on Delta load - Spoon client

There is NGIE:Delta form that holds the last successful run which can be used to run the job for delta part. Regards, Ravindrakumar On Aug 29, 2017 12:15 AM, "Scott Philben" wrote: > ** > I am in the middle of this. Here is what I did (based on a thing I found > on

Re: HIRING REMEDY ENGINEERS

Hi, I am interested with the above mentioned profile. Please find my attached profile.. Regards, Ravindrakumar (+91) 9028792208 On 10 Mar 2017 11:07 p.m., "Del Wester" wrote: > ** > I'm interested in learning more. Please find my resume attached. > > > Thanks, > Del

Re: 9.1 Upgrade Change HostID

Upgrade of itsm on top of AR should not change host id. Remedy doesn't make changes or touches host I'd during installation. If upgrade should have changed the host id then that should have got changed during AR upgrade only which I believe must have not happened. I am not sure if the server is

Re: Remedy 9.0.01 - CPU utilization and write license issues

I hope you are aware about floating license known issues in 9.x versions so that will answer your questions of license. For cpu utilization check if there is any integration with ws or any heavy operation is being carried out by remedy. You can now collect heap dump and thread dump using

Re: Blank Body in AR System Email Messages form

What do you observe in log when you send an plain text mail, html mail from Outlook. Can you check with the content type in debug email logs. when sending an email to incoming configured email. Regards, Ravindrakumar On 16-Sep-2015 11:38 AM, "Satpal Singh Ply" wrote:

Re: sample data in ITSM

Installing sample data is at users discretion. Usually that can help you with testing of apps after installation. Regards, Ravindrakumar On 13-Sep-2015 2:01 AM, "Omega LiPO" wrote: > ** > If you need to understand the flow, sample data can help >

Re: Question on overlays - when?

Yes 7.6.04 On 12-Sep-2015 1:48 PM, "Jason Miller" wrote: > ** > It was in the 7.6.03 beta and was removed for GA to address some issues > found. It went GA in 7.6.04. > > On Fri, Sep 11, 2015 at 9:09 AM LJ LongWing wrote: > >> ** >> >> Yes, 7.6.03

Re: Scheduled Report is not running in BMC remedy 8.1

va:138) > > java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) > > java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) > java.lang.Thread.run(Thread.java:662) > > Thanks & Regards, > Jithin > > On Fri, Sep 4, 2015 at 8:55 PM,

Re: Scheduled Report is not running in BMC remedy 8.1

Hi Jatin, In Remedy 8.1 report uses a Java plugin called as ARSYS ARDBC REPORTENGINE. This plugin configuration is present in ar. Cfg file and it runs on port . Since this is java plugin it's logs will be generated in arjavaplugin.log under dB folder. If you see any errors on the screen

Re: Server Information

I see the version that you are using is 8.1, I believe there must be C plug in and Java plug in entries would be present. Try either commenting of C plug in or Java plugin. C plugin would be entries as - Plugin : server administration. dll - plugin-path: path to plugin location JAVA Plugin

Re: Reports cutting off at 2000 records

There's a parameter in ar. cfg which sets the server cache size. Server-side-chunk-size: It must be set to 2000. Also check if the server is licensed or its being used in evaluation mode. Evaluation mode only retrieve 2000 records from any form. - Ravindrakumar On 20-Feb-2015 10:13 PM, Terri

Re: Reports cutting off at 2000 records

Adding to above also check if in preferences user is set to retrieve those many records only due to which you are getting 2000 records. -Ravindrakumar On 22-Feb-2015 7:37 PM, Ravindrakumar Rodge raviru...@gmail.com wrote: There's a parameter in ar. cfg which sets the server cache size. Server