Running SRM 2.2 patch 2 with Java 1.4.2

2009-04-09 Thread Sebastiaan de Man
ch) on AIX 5.3 Oracle 10db (AIX) Midtier 7.0.1 (latest patch) running on Websphere 6.0 with IBM Java 1.4.2 Many thanks, Sebastiaan de Man ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI

Re: Suggestions wanted for backing up....

2009-03-04 Thread Sebastiaan de Man
Hi, Since your Application and Webserver are on VMWare I would do a snapshot of the whole machine. If you're on VM ESX server it has some options for that. The best would be to ask your VMWare administrators. Cheers, Sebastiaan de Man 2009/3/4 Ali Musa > ** > > My advice for yo

Re: BMC Remedy Knowledge Base is failing

2008-08-11 Thread Sebastiaan de Man
Hi Mark, No problem here, I pasted the text below: Problem: Performing a recovery from a hot (online) backup of the database can result in the logical corruption of data after recovery if you are using any of the BMC SQL-BackTrack for Oracle products with Oracle Database 10g and have enabled t

Re: Categorizations...

2008-07-28 Thread Sebastiaan de Man
Hi Kathy, I would also make the second tier far more generic. You also have the product categorization to specify what you are actually installing. As for the Business Unit, is there any way to get this information from your CTM:People form? For example the location, or maybe separate the business

Re: Remedy Installation on SQL Express database

2008-06-03 Thread Sebastiaan de Man
Hi, I installed 7.1 on SQLExpress and that worked fine, as long as you put the instance name as SERVERNAME\SQLEXPRESS (the connection string of .\SQLEXPRESS looks a bit strange to me). Never tried it with 7.0 to be honest. Cheers, Sebastiaan de Man 2008/6/3, Toby White <[EMAIL PROTEC

BMC Portal Plug-in - External Authentication End-Point URL for SIM

2008-05-13 Thread Sebastiaan De Man
aps give me an example of the URL they are using or perhaps another solution / direction for this issue? ARS 7.1 CMDB 2.1 BMC Portal 7.1 SIM 7.1 Solaris 10 Java 1.5 Oracle 10g Many thanks, Sebastiaan de Man ITConcepts Prof

Re: Visualization Field and drag-and-drop

2007-11-29 Thread Sebastiaan De Man
Hi Mark, It sure could, the best way to implement it would be to use an AJAX-Framework with a java back end, like the Google WTK or Icefaces. This will enable the drag and drop within the plugin using Javascript and the communcation with the backend using the Java api. Cheers, Sebastiaan 2007/

Re: Midtier 7.0.1 Patch 5 - Crystal Enterprise problem

2007-11-13 Thread Sebastiaan De Man
y Database Administrator > University of North Texas Computing Center > http://itsm.unt.edu/ > -- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Sebastiaan De Man > *Sent:* Tuesday, November 13

Re: Midtier 7.0.1 Patch 5 - Crystal Enterprise problem

2007-11-13 Thread Sebastiaan De Man
Hi all, The problem is resolved. At installation time it did not replace web.xmlwith combinedweb.xml. After stopping tomcat, replacing the file manually and starting up again it is working again now. Cheers, Sebastiaan 2007/11/13, Sebastiaan De Man <[EMAIL PROTECTED]>: > > Hi

Midtier 7.0.1 Patch 5 - Crystal Enterprise problem

2007-11-13 Thread Sebastiaan De Man
Hi All, We upgraded our midtier to 7.0.1 patch 5(including the crystal enterprise connector) and now midtier does not believe it has CR XI installed on the same machine. I no longer have the option to select BO on this midtier in the report configuration page on midtier. Has anyone else seen this

Re: ITSM 7 on XP

2007-11-11 Thread Sebastiaan De Man
adequate? > > Thanks, > > Audrey > - Original Message - > From: Sebastiaan De Man <[EMAIL PROTECTED]> > Date: Sunday, November 11, 2007 7:47 am > Subject: Re: ITSM 7 on XP > To: arslist@ARSLIST.ORG > > > > It's actually not on my lap

Re: ITSM 7 on XP

2007-11-11 Thread Sebastiaan De Man
rd drive and how much ram is installed on your laptop? > > Please advise. > > Audrey > > [EMAIL PROTECTED] > > ----- Original Message - > From: Sebastiaan De Man <[EMAIL PROTECTED]> > Date: Sunday, November 11, 2007 3:55 am > Subject: Re: ITSM 7 on XP > To: arsli

Re: ITSM 7 on XP

2007-11-11 Thread Sebastiaan De Man
I am running 7.1, CMDB 2.1 and SRM 2.0 on Vista Ultimate. It's running on SQL Server 2005 Express and Tomcat 6.0 It's the fastest Remedy environment I've ever seen, and the OS, DB and Servlet Engine are all not supported :) 2007/11/11, Jarl Grøneng <[EMAIL PROTECTED]>: > > Rick, > > Running 7.1,

Re: Version 7.0.01 Patch 005 for BMC ARS - Server running on Solaris

2007-11-09 Thread Sebastiaan De Man
Hi, Solaris here with patch 5 freshly installed. It is going into Production tomorrow and we were experiencing some crashes before but after the upgrade and through all testscripts it is working fine now. Cheers, Sebastiaan de Man 2007/11/9, George Jungle <[EMAIL PROTECTED]>: > >

Re: AR System 7.1 "Service" action working?

2007-09-17 Thread Sebastiaan De Man
Hi Hugo, It works when you fill in a Request ID, if you leave the field blank it crashed the user tool with me as well. Logging with me shows the same error message as you have. I did not report an issue jet because my User tool runs on Windows 2003 server so I thought it might be related to that

7.1 Java API examples

2007-09-10 Thread Sebastiaan De Man
Hi All, I started playing around with the new Java API, it has changed a lot, but certainly for the better. If anyone is interested, I made two sample applications (Create an Entry, Retrieve and Update an Entry) which you can find here: http://arsystem.xqsr.com/2007/09/10/ars-71-new-java-api/ Th

Re: 7.1 available today? (some more questions regarding licenses) (UNCLASSIFIED)

2007-09-06 Thread Sebastiaan De Man
Hi Scott, > Will we have to install the other ITSM licenses prior to installing each product? Yes for the 7.0 applications you will have to. CMDB 2.1 will create a license automatically as long as there is an AR Server license, so I assume that future versions of the ITSM apps will do that as we

Re: 7.1 available today?

2007-09-03 Thread Sebastiaan De Man
Ooops, I mean EIE 7.1 being compatible with EIE 7.0. I checked the release notes, nothing about another patch for ITSM 7, so I guess somebody has to go first and check for the rest of us :) 2007/9/3, Sebastiaan De Man <[EMAIL PROTECTED]>: > > To be honest I don't expect CMDB

Re: 7.1 available today?

2007-09-03 Thread Sebastiaan De Man
To be honest I don't expect CMDB 2.1 to work with ITSM 7.0 without another patch. I did not download any CMDB 2.1 documentation yet, perhaps it is in the release notes? I was hoping EIE 2.1 was compatible with EIE 2.0 and only needed an upgrade of the binaries and forms, guess I need to catch up w

Re: 7.1 available today?

2007-09-03 Thread Sebastiaan De Man
CMDB 2.1 was released as well, so it should work with that one. (one would assume) 2007/9/3, Rick Cook <[EMAIL PROTECTED]>: > > HA! Hadn't caught that one. I think I'll wait for the first patch. > > Rick > > -Original Message- > From: Action Request System discussion list(ARSList) > [ma

Re: EIE Installation on Solaris

2007-09-03 Thread Sebastiaan De Man
Hi Frans, I installed it as the same user as ARS (non-root) on solaris and it seems to be working fine for us. ARS 7.0 EIE 7 Oracle Link Cheers, Sebastiaan 2007/9/3, Ferreira, Frans F <[EMAIL PROTECTED]>: > > ** Can EIE be installed on Solaris as "Non Root"? Any suggestions? > > _

Re: 7.1 available today?

2007-08-31 Thread Sebastiaan De Man
So am I, last I heard it was 31 August. I guess it's still early in California. 2007/8/31, Moore, Chris <[EMAIL PROTECTED]>: > > ** > > Has anyone heard if 7.1 will be out today for sure? Right now I'm still > seeing 7.0.1 on the product download page. > > > > Chris Moore > __20060125___

ITSM7 libardbcQuery documentation

2007-08-15 Thread Sebastiaan De Man
lf is from the patch5 distribution. Cheers, Sebastiaan de Man ITConcepts Switzerland ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"