Error while creating CRQ

Hello Team, >From SR, CRQ is getting created in Draft status but throwing the below error:- *1: "", "Please ensure all Risk Assessment Questions are answered."; * How to avoid this error? Thanks in Advance!

Regular Expression for the combination

Hello Team, Need help on the regular expression which restricts the uppercase, numbers and special characters which I need to use them in one of the SRM text question. Regards, Babajan. ___ UNSUBSCRIBE or access ARSlist

Additional Mail during the Request Approval

Hello Team, Is there any possibility to send additional mail to desired person/individual when a request goes for approval? Purpose: Individual will know that the request has been submitted and is in Waiting approval Can we able to achieve this in Remedy 9.1? Thanks in Advance, Babajan. __

Late Requests

Hello Team, Kindly help me out how the Late Requests in Business Manager Console can be defined? On what basis/criteria, Requests will show up on the Console when we select the Late Requests Criteria? Regards, Babajan.

Re: Remedy Admin/Developer Position

I am interested Mail:- moghul.b...@gmail.com Regards, M Babajan Baig Mobile #: +91-9703316799/+91-7795325234 On Fri, Jul 8, 2016 at 6:42 PM, Ali A. Musa wrote: > ** > > Interested: > > amus...@yahoo.com > > > -- > *From:* Action Req

Renaming the OOB Asset Roles

Hi Team, I need to rename the OOB Asset Roles (Approved by, Created by, Managed by, Used by, Supported by, Owned by). 1.Kindly confirm whether it is Customization or just configuration. 2. Kindly tell which are all the forms involved in renaming the oob asset roles. Thanks in Advance. Regards,

Re: CMDBBOException occurred: ERROR (120417, Unable to Create SRD

HI, First are you creating manually or importing the SRD? Check if the fields RO Instance ID and Service Recon ID are filled up properly in the SRD arx.. On Sat, May 7, 2016 at 1:46 AM, Peter Romain < p.romain.arsl...@parsolutions.co.uk> wrote: > Sounds like someone has deleted the default > B

Internal Usage articles getting visible in the SRM Console for END USERS

Hi Team, We have an article for which Internal Usage is Set to YES, that article is getting visible in SRM Entry console for END USERS/SRM USERS which is not expected. Kindly suggest how the issue can be fixed! Regards, -Babajan. _

SRD Approvals are not working!

Hello Team, I have created a Approval Process configuration for SRD, approval mapping and created a SRD and moved the status to Request for Approval. However the SRD went to Deployed which is online. Inspite of having approval mappings, SRD is going for Approval. Kindly need your assistance.

SRD Approval for only one menu option

Hello Team, We have an SRD having the custom approval triggering different support groups for approval based on different menu options. Is there any way to configure/setup 4 different manager approvals only for a particular menu option in the same SRD. *Example to show the scenario*: SRD 'X'

Re: SRM Group Approval Issue

ation and references. That will help you track down the > issue. > > Regards, > Chetan Shinde > > On Wed, Feb 10, 2016 at 7:43 AM, babajan baig > wrote: > >> ** >> Hello Team, >> >> We are facing an issue with SRM Group Approval issue. Below are t

SRM Group Approval Issue

Hello Team, We are facing an issue with SRM Group Approval issue. Below are the details about the issue: 1. SRD is configured with Approval Type = Group and selected the Support Group 2. There are a few people having request approver functional role under the Support Group. 3. When the request is

Error while importing SRD

Hi Team, I am getting below error while importing SRD's through SRM Import Export Console. *Error in Plugin: There was an error posting transformation on to the Carte Server x. Authentication failed ARERR 8753* Kindly suggest how to fix this issue. Thanks in Advance. -Babajan.

Re: Query about UDM:ExecutionInstance

eates >> the UDM:Execution Instance record. Picks up the server name from UDM:Config >> >> >> >> On Wed, Jun 24, 2015 at 12:56 PM, babajan baig >> wrote: >> >>> ** >>> >>> Hello Team, >>> >>> >>

Query about UDM:ExecutionInstance

Hello Team, Can anybody tell from where the Atrium Integrator Engine Server Name will gets picked up in UDM:Execution Instance? Regards, -Babajan. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where

CI Search Issue when viewing through Individual Class

Hello Team, If I search the CI's using advanced search I can able to view those CI's under the search table. But If I try to view those CI's, system says "No matching Critieria" But I can see those CI's in the core Base Element Class. Can anybody suggest how might be the root cause? Tha

AI Job failing throwing java exceptions!!!

Hello Team, AI failed to start from Atrium console GUI 8.1 version throwing the below error. (Failed to create NGIE Job schedule for Job Id : 621. Exception:nulljava.lang.NumberFormatException: null at java.lang.Integer.parseInt(Integer.java:454) at java.lang.Int

Scheduled AI jobs are not running

Hello Team, Scheduled AI jobs are not running as expected when we run from Atrium console GUI.But it works fine when we run the job from Spoon. All the debug logging has been enabled in transformations and jobs and there is no entry in arcarte.log when the job is ran from Atrium console GUI.

MyIT Connection Problem

Hello Team, I have installed MyIT 2.1 app on my android mobile. I have opened the app but when I enter the host name and (or) port its not connecting. I am entering the correct host name and port name but its throwing the same error all time Kindly suggest how to fix this issue. Thanks in Adva

Re: Naming the Navigation Items for Horizantal/Vertical Navigation

Anil Kumar K > https://www.facebook.com/RemedyRockStars > > > > On Mon, Mar 23, 2015 at 7:41 PM, babajan baig wrote: >> >> Hello Team, >> >> I want to add vertical navigation to a form but when I select the >> menu, items and separator. All these items ar

Naming the Navigation Items for Horizantal/Vertical Navigation

Hello Team, I want to add vertical navigation to a form but when I select the menu, items and separator. All these items are getting added but I am unable to rename the Menu, items which I desire in ITSM 8.0 Please kindly check on this and let me know, Thank you in advance. Regards, -Babajan.

Tasks are not getting to Task group using UDM

Hello Team, I am trying to load tasks and task groups with its relationship with the help of UDM Like I have 5 tasks to be related to 1 task group. If I load tasks & task groups individually, they are getting loaded. But I try to relate them by entering all the required information. Its not gett

Plug In Error

Hello Team, When I click on General Tab under Server Information, I am getting the following error. *Cannot establish a network connection to the AR System Plug-In server :* * (51200) REMEDY.ARDBC.SERVER.ADMINISTRATION : RPC: Success (ARERR 8760)* Kindly suggest how to resolve this issue.

Submitting huge SR's at a time

Hello Team, One Clients uses an SRD when a user leaves the company. This works fine when a single user leaves. Now 500 leaves. And they do not want to submit 500 REQ. - - Is there a way to automate the creation of the 500 service requests ? Please let us know is there any possibilit

Re: Unable to launch Process Designer

Hello Gibson & Raj, Thanks for all your response. I logged a ticket yesterday to provide the Mid tier fix. Regards, -Babajan. On Fri, Sep 19, 2014 at 2:29 AM, RGibson wrote: > Hi Babajan, > > This issue should actually be addressed in the latest cumulative midtier > hotfix packages available

UDM Job got stuck in In Progress State

Hello Team, I tried loading the transactional data (Change ticket) using UDM, job got stuck in "In Progress" state with out throwing any error. I see there are no entries in Error Management also. (PFA which describes the scenario). I tried refreshing the job many times, but no result Please

On behalf of Functionality

Hello Team, I have some clarifications in on behalf of appearances. I have created a rule for on behalf from "Company(A)" to "Company(B)". So when I have logged into user profile(Company A) and navigated to request entry console for selecting on behalf and selected respective company's people re

Unable to launch Process Designer

Hello Team, I installed *BMC Remedy ITSM - Process designer version 8.3.04,* it installed properly but when I try to launch the process designer it's throwing an error as shown below: HTTP Status 500 - -- *type* Exception report *message* *description* The server