Thanks Matt,
I was good to go and set up the filters I needed. They worked fine, I guess
I thought it would be harder to do then it was.
Best Regards,
Tom
- Original Message -
From: Gayford, Matthew C.
Date: Wednesday, January 9, 2008 12:43 pm
Subject: Re: NEED ADVICE - Setting
Hi Listers,
I currently have an incoming mail box for Remedy, but it has to date been
unused. What else do I need to have this set up properly, on this I am a total
novice.
Best Regards,
Tom Altamore
[EMAIL PROTECTED]
914-378-6689
ok I probably misspoke... I already have an incoming mailbox that is setup, it
receives emails. But now I want it to modify a ticket based on the reply. Can I
simply just create the filters or is there anything I am missing that I may
need to do first?
Best Regards,
Tom Altamore
-
Hi Dave,
While we aren't a federal customer, I hadn't even thought about the
security issues involved. You are bringing an important issue to the discussion.
Best Regards,
Tom Altamore
- Original Message -
From: [EMAIL PROTECTED]
Date: Tuesday, September 18, 2007 9:11 pm
Subject:
Actually Susan, if you stop using their products all together you can once
again participate in the capitalist system. BTW... what are BMC's consequences
for failing to meet the service levels of our support contracts?
Best Regards,
Tom
- Original Message -
From: Susan Palmer
Date:
Hi Warren,
The Fast Track support is now an utter farce. We used to have Remedy's
Express Support where we were contacted in 4 hours or less, usually far less.
Now there are different tears of Fast-Track I am not sure but I think its like
this... Low priority tear... whenever or 12
This is so hard to do especially lately. but for years Carmen Villabos, Carrie
Rodrieguez., Dave Tutt, Joel Haber, Russ Duley just to name a few, and now
someone who I deal with recently Stacy Johnson. are all people I would nominate
for always being ready willing and able to go the extra mile.
I thought BMC switched to the JetBlue airport model
- Original Message -
From: Rick Cook
Date: Thursday, August 23, 2007 1:52 pm
Subject: Re: BMC's Web Based ITIL Training Course vs Others' - *Humor*
To: arslist@ARSLIST.ORG
Yeah, those darn French - they have a different word for
Hi Listers,
It seems that the Crystal Reports problem we are having just can't get
solved. The reports open up without a hitch in the Remedy Client, but will not
open up in mid-tier. According to support the system is doing what its supposed
to do, its just not able to open. In order to
Hi Listers,
When an active link is generating a report using Crystal Reports format, I get
the following error :
The following error(s) occurred while trying to process your request:
ARERR [9246]
Cannot find report [Ljava.lang.String;@1dc778e of type null for form {2} on
server {3}.
ok maybe I'm just a tad dense but why does it run on the client and not
mid-tier?
- Original Message -
From: Frank Caruso
Date: Thursday, June 21, 2007 10:31 am
Subject: Re: Urgent - Crystal Report generating error in mid-tier
To: arslist@ARSLIST.ORG
I just had what looks like the
Ahhh ok that makes sense, thanks
- Original Message -
From: Frank Caruso
Date: Thursday, June 21, 2007 11:33 am
Subject: Re: Urgent - Crystal Report generating error in mid-tier
To: arslist@ARSLIST.ORG
You must have the MidTier configured to run against a Crystal
Enterprise web
Hi Shawn, Hi Listers,
I hadn't needed to call for several months, and now recently I had to
initiate 3 separate issues. While I did not on recent occasion get foreign
service desk, I have in the past and it was nightmarish. I couldn't understand
them, and they could not understand me.
Thanks Carey, and thanks LJ,
It seems the Business Time Diff worked to fit all the requirements. It
runs when the form has been rejected. I used a start time of Status
History.Pending Approval.TIME End Time of $TIMESTAMP$ Company Company
the result goes to an interger field called
Hi Listers,
Having never used this process before I am trying to get a handle on
which process I should be using for this workflow. We have a manager that must
approve or reject information being turned over for server site preparation. He
is being give a 5 hour clock in which each time
Hi Roger,
How does that take into account the business hours and business days?
Best Regards,
Tom
- Original Message -
From: Roger Justice
Date: Wednesday, May 30, 2007 9:45 am
Subject: Re: Need Help Counting down with Business Time
To: arslist@ARSLIST.ORG
Have a deadline time
Merry Christmas and a
Happy, Healthy, and Prosperous New Year
to Everyone
Tom
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the
Answers Are
I know I missed alot of names but so far all that are being mentioned I
definitely agree with. They all deserve a big Thank You for the great job that
they do, and have always done. There are 2 more who had always been there for
us, though they have left. Janet Lewis who was absolutely
Hi All,
I'm pretty shocked that someone would say that the product wasn't meant
to import data from other sources. As previously mentioned, that statement
would make no sense. I'm sure it was just a miscommunication. I have used the
import tool even ver 6.3 patch 19. I have never had a
Hi Listers,
There are still many there who are truly great at what they do. Some for
always having the right answer, and some who no matter what won't rest till
they find the solution. So for Gary, Doug, Dave Carrie, Carmen, Russ, Dave (the
other Dave), Jason, and all of you who over the
Hi Barry,
One of the more notable issues is that the KBs that we can see, and the
KBs the support staff sees are not the same. They see a far more robust KB
database. Often I had been asked did you check the KBs? I finally had
someone webex, and we looked at it from my login, and they
**
My tested favs are Symbol MC9000G and MC-50
They dice, slice, make julianne fries, but thats not all!
They also make it easy to do and manual imputs, refer to word or excel docs, they're wireless and after we did exhaustive research and tested several different brands and models we were very
**
I'm certainly going to try making it. 5:30 pm is a bit difficult to make from Yonkers to Downtown NYC.
Tom Altamore
Montefiore Medical Center/
Emerging Health IT- Original Message -From: Joe DeSouza <[EMAIL PROTECTED]>Date: Tuesday, October 10, 2006 11:31 amSubject: Re: NYRUG - Meeting
**
Work like a consultant, but get paid like an employee, but get no benefits, but get no travel or lodging expenses, while allowing you to bring in someone else after six months, and you won't have to pay unemployment expenses. Ok I got it- Original Message -From: "Connally, Ken" <[EMAIL
2006 3:44 pmSubject: Re: FW: Open PositionsTo: arslist@ARSLIST.ORG HHAARSSSH, But true lol On Mon, 21 Aug 2006 18:56:18 +, tgaltamore wrote Work like a consultant, but get paid like an employee, but get no benefits, but get no travel or lodging expenses, while allowing you to
ing and for some reason it strips the name form the message. I almost ready to call a techno-shaman to recite incantations and chase the evil glitch mice form the server again.) On Mon, August 21, 2006 15:44, tgaltamore wrote: Moi?!? Harsh? Noo not at all. I was just cutting through the BS
26 matches
Mail list logo
