Re: BMC Remedy Support Consultant - Permanent - US - Home based

2019-02-17 Thread Vidyasagar Kommu
Hi Team , I am interested in this position. Please give me A CALL , will discuss in details about this requirement . Thanks Sagar +91-8466097915 On Mon, Feb 11, 2019 at 4:43 PM Kamiya Mehta wrote: > Morning all, > > > > We are looking for a BMC Remedy Support Consultant to work on our US >

HPD:Help Desk Incident query

2018-07-20 Thread Vidyasagar Kommu
Hi Team, On HPD:Help Desk form how to Change the Business hour tag of any Assigned Group, how can we do this can you please help me We have added New Assignee group in Incident form on this group where we do change BusinessHoursTag Under SLM tab. Many Thanks in advance Thanks Sagar -- ARSList

PBM Status complete query

2018-06-21 Thread Vidyasagar Kommu
Hi Team , Can you please clarify the below point on *‘PBM: Problems Investigation’ *form when we Complete the status on this In which field date has been captured form . want to see once the Status completed are they any time stamp captured in any field , required the field name -- Mouni -- A

PBM status Complete then which field captures the date

2018-06-21 Thread Vidyasagar Kommu
Hi Team , Can you please clarify the below point on *‘PBM: Problems Investigation’ *form when we Complete the status on this In which field date has been captured form . want to see once the Status completed are they any time stamp captured in any field , required the field name -- Regards Moun

Re: Character field data base name is showing as Database ID

2015-10-08 Thread Vidyasagar Kommu
orting to the other server? Are your Server and Admin tools > matching versions? > > > > On Thu, Oct 8, 2015 at 1:01 AM, Vidyasagar Kommu < > kommuvidyasa...@gmail.com> wrote: > > Hi All, > > We have created a new regular form in this form we have the character

Character field data base name is showing as Database ID

2015-10-08 Thread Vidyasagar Kommu
Hi All, We have created a new regular form in this form we have the character fields are present when we are moving the form .def file to one server to another server one of the character field data base name is coming as data base id automatically . Please find the below environment details : Ser

Filter spliting into separate workflows

2015-02-02 Thread Vidyasagar Kommu
Hi All, We have a requirement for A form when ever this form is submitted then we need to push the data to Form B in this requirement we have written on Submit and modify mode on form A to create a new record in form B given a filter execution order is 1000 currently it is working fine in this fi

Remdy regular form fields properties

2014-07-03 Thread vidyasagar kommu
Hello All, I have a regular form which has a table field which gets data populated from some backend table the table qualification is ('Supplier=$Supplier$ and Product=$Product Name$) displaying the name of back end values are more what i want to display only 10 records when i click on some butto

Re: Filed attributes

2014-04-25 Thread vidyasagar kommu
at 12:53 PM, vidyasagar kommu < kommuvidyasa...@gmail.com> wrote: > Thanks a lot charlie > ... > > On Mon, Apr 21, 2014 at 12:08 AM, Charlie Lotridge wrote: > >> ** >> No, there's no need to use the "custom" enumeration type, you just need &

Re: Filed attributes

2014-04-25 Thread vidyasagar kommu
gt; SET Text = CASE WHEN Text = 0 THEN 1 ELSE 0 END > > Note that I'm assuming that your enumeration doesn't have any other values > besides Yes (currently mapped to 0) and No (currently mapped to 1). > > Hope this helps. > > -charlie > > > On Fri, Apr 18,

Filed attributes

2014-04-22 Thread vidyasagar kommu
Hi All, existing behaviour In a regualr form i have radio button field name ‘Text’ = ‘YES’and Data base value as “0” and ‘Text'= ‘NO’ and the Data base value as “1”. There is no default value New requirement is 'Text'= ‘YES’ and database value should be “1” and 'Text’= ‘NO’ then databa

How Application-Bus-Time-Add will work in BMC remedy

2013-12-16 Thread vidyasagar kommu
Hi All, We are working completely customized BMC remedy application 5.1 version. I have found one filter which is firing on Submit Mode . In that filter setfield action Exact code is below 'Target Date'=$PROCESS$ Application-Bus-Time-Add "$TIMESTAMP$" "$Target Delivery Lead Time$" "4" "$Global Co

Re: Disable change flag

2013-11-14 Thread vidyasagar kommu
. > Andwhat is the error you are getting, if any. > > > On Thu, Nov 14, 2013 at 6:57 AM, vidyasagar kommu < > kommuvidyasa...@gmail.com> wrote: > >> ** >> Hi All, >> >> >> When we have a list of records in a form after a search and we scro

Disable change flag

2013-11-14 Thread vidyasagar kommu
Hi All, When we have a list of records in a form after a search and we scroll up and down without making any change, we must never get the question "Do you want to save the request". As we know we can do the field to make disable change flag should be enable so that it will not ask for the "Do

Email Id validation in remedy

2013-09-10 Thread vidyasagar kommu
Hi All, Could you please guide how to do the below requirements . *Requirment1 :* Whenever there is a Space Email Address remedy should not allow to create or save the form . This space could be at any place in the email field, could be at the beginning ,middle or end of the email ID. So ideall

How to monitor Remedy server

2012-05-25 Thread vidyasagar kommu
Hi All , I want to monitor below things . 1. How many users has logged in to remedy server? 2. How many forms have been modified by users? 3. How many session that users has started at remedy server? 4. How many users have been logged into UNIX box? 5. Is there any Back up activity happening on

Re: Problem in ITSM 7.1

2012-05-22 Thread vidyasagar kommu
Ravi rai, Yes I have checked log enabled on the user tool ,API and Plugin logs are enaled so i disabled all log and checked i am getting the same error . could you please guide me is there any other altenative solution . Thanks Sagar On 5/18/12, ravi rai wrote: > > Sagar, > Check if log is ena

Problem in ITSM 7.1

2012-05-18 Thread vidyasagar kommu
Hi All, I am using the ITSM 7.1 version with Problem management module. we are facing problem when i am opeing the Problem Investigation form in a search mode when i click the search getting below error. I have attached error message screen shot(ERROR:BMC Remedy User Application has encountered a

Re: how to get the values instead of ID's in the Database table

2012-05-15 Thread vidyasagar kommu
d what you are seeing. > > Also when you say mapped what do you mean? > > Thanks > > Ann > > Sent from my iPhone > > On 15 May 2012, at 11:24, vidyasagar kommu > wrote: > >> Hi All, >> >> I have 1 Mainform and 3 other regular forms mapped with the fields

how to get the values instead of ID's in the Database table

2012-05-15 Thread vidyasagar kommu
Hi All, I have 1 Mainform and 3 other regular forms mapped with the fields of Main form respectively on the basis request id of other regular form. The mapped fields have menus attached to it. I can see the values properly in the Main form. But in the Database of Main form I am unable to see the

ITSM 7.1 Audit Log

2012-05-09 Thread vidyasagar kommu
Hi , Currently i am using ITSM 7.1 problem management .My question is how to use the View Audit Log . I am aware of below . On the Problem Management console, click the Search Problem Console tab Open an problem Ticket . In the navigation pane, choose Functions > View Audit Log. When i click

Re: Midtier Question

2012-05-04 Thread vidyasagar kommu
m would authenticate internally within the AR > System.. > > Joe > > -Original Message- > From: vidyasagar kommu > Sent: Thursday, May 03, 2012 12:47 PM Newsgroups: > public.remedy.arsystem.general > To: arslist@ARSLIST.ORG > Subject: Re: Midtier Question > >

Re: Midtier Question

2012-05-03 Thread vidyasagar kommu
jcpenney . www.jcp.com > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu > Sent: Thursday, May 03, 2012 11:22 AM > To: arslist@ARSLIST.ORG > Subject: Midtier Question > > Hi Al

Midtier Question

2012-05-03 Thread vidyasagar kommu
Hi All, we are using the ITSM problem management .I want to implement Global login for midtier . Generally when I am creating the user in people form through user tool the same user name and password we are able to login to the midtier . Could you please elaborate how the authentication is happen

Re: Urgent help Crictical issue

2012-04-30 Thread vidyasagar kommu
dy Administrator / Developer > Phone: +305-266-5005 ext. 237 | > Email: john.athe...@apcc.com | Site: www.apc.com/ | Address: 703 > Waterford Way, Suit 850, Miami, FL 33126 USA > *** Please consider the environment before printing this e-mail > > > > > vidyasagar k

Urgent help Crictical issue

2012-04-30 Thread vidyasagar kommu
Hi All , I am getting below error in arerror.log file Mon Apr 30 05:29:37 2012 390603 : Value does not fall within the limits specifi ed for the field : (Pattern - [0-9][0-9][0-9]) : Testing:CircuitInventory :Customer VCI (ARERR 306). Could you please guide me how to resolve my issue. Thanks

Midtier querie

2012-04-26 Thread vidyasagar kommu
Hi All, I am looking for midtier gloabl login implementation .we are not using LDAP server to verify the userid and passwords we are planning to implement in Security Platform it provides authentication (i.e., logon) services for UserID holders and other user domains. Security Platform uses a si

How to validate username and password

2012-04-24 Thread vidyasagar kommu
Hi, My Requirement is whenever a User logins to remedy User tool,i have to validate their user id and password. There is a java Program/Perl script which is used to validate this, i have to pass the username and password in to this program. My Question is how do i call this Java Program/Perl S

Uploading CSV file data in form

2012-04-14 Thread vidyasagar kommu
Hi All, How can I upload the file containing data in the remedy form. I want to Create a Attachemt filed in Form when evevr user want to Upload a CSV file Csv file containg the data (Form fields data ) once uploading done we need to update the records in form (e.g.open tickets need to update the

Re: automatically creates a Tickets

2012-04-12 Thread vidyasagar kommu
> > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu > Sent: April-10-12 09:28 > To: arslist@ARSLIST.ORG > Subject: automatically creates a Tickets > > Hi All, > > Mass ticket crea

Reports Creation Query

2012-04-10 Thread vidyasagar kommu
Hi All, My application is completely customized there is no ITSM modules Report functionality how it will work in BMC remedy ? How can we check weather the crystal reports engine is installed or not in my ARSystem? What is the best way to creating the reports and taking the reports. How we can ach

automatically creates a Tickets

2012-04-10 Thread vidyasagar kommu
Hi All, Mass ticket creation and closure using batch job. Mass ticket means How we can achieve for this my end user daily creating 100 tickets in manually but they want automation to create a tickets they are just sending the data file we need to capture file and create a ticket in remedy ….what a

Re: Status Closed to reopen

2012-04-10 Thread vidyasagar kommu
ad > > Den 6. apr. 2012 kl. 08:09 skrev vidyasagar kommu > : > >> Hi All, >> >> I want to reopen the closed tickets ..Is it possible to reopen once it >> is closed status.if it possible how can I achieve ? we are not using >> the ITSM Modules my appli

Status Closed to reopen

2012-04-05 Thread vidyasagar kommu
Hi All, I want to reopen the closed tickets ..Is it possible to reopen once it is closed status.if it possible how can I achieve ? we are not using the ITSM Modules my application is fully customized . Any help would be appreciated. Thanks Sagar

Re: DSO Issue

2012-03-26 Thread vidyasagar kommu
ip address. >> >> Then restart dso processes on both machines. >> >> When it fails are you seeing anything in the arerror.log >> ? >> >> Thanks >> >> Ann >> >> Sent from my iPhone >> >> On 26 Mar 2012, at 14:13, vidyas

Re: DSO Issue

2012-03-26 Thread vidyasagar kommu
Hi Ann Q) Is the DSO process running on your target server? Ans) Yes it is running. Q) The form that is mentioned in the Mapping, Does this exist on the other Server? Ans) Yes it is exist on the other (Target Server). Q) Can you sending server, see the destination server? at an operating le

Re: DSO Issue

2012-03-26 Thread vidyasagar kommu
xe is running in your server. > > if not check in the armonitor.cfg, if the corresponding line for > serverds.exe is commented or not. > > Thanks and Regards, > Shiju John > > On Mon, Mar 26, 2012 at 2:42 PM, vidyasagar kommu > wrote: > >> Hi All, >> >&g

DSO Issue

2012-03-26 Thread vidyasagar kommu
Hi All, I want to send one form data in to another form two different AR servers when i am submiting form of source server the same date is pushed to another server with specified form in That i have created one DSO and fileter i have created in the filter i am calling my DSO The data is not pushi

Integartion with ITSM Module and Customized

2012-03-20 Thread vidyasagar kommu
Hi All, we are using one serverA is completely customized with the server version is 7.5 and another serverB is ITSM problem management with the version 7.1 I am looking for single interface to view all the tickets information associated with the ServerA and ServerB Is it possible to achieve my

Cannot establish a network connection to the AR System server

2012-03-13 Thread vidyasagar kommu
Hi All, I am unable to access the server i am getting below error : ARERR [90] Cannot establish a network connection to the AR System server : servera : RPC: Miscellaneous tli error - System error (Connection refused). When i am trying to restart the server below error i am getting. ld.so.1: ar

Re: Case sentive In ITSM problem management

2012-02-07 Thread vidyasagar kommu
10:24 AM, vidyasagar kommu > wrote: > >> My question Is like I have form with field FirstName when i am going >> to save the form i have given the field value "Test" and when i am >> searching for record i have given filed value "test" it is showing >>

Re: Case sentive In ITSM problem management

2012-02-07 Thread vidyasagar kommu
gt; > On Tue, Feb 7, 2012 at 10:11 AM, vidyasagar kommu > wrote: > >> Hi , >> >> How to make the fields generic instead of Case sensitive? >> >> -- Thanks >> Sagar >> >> >> __

Case sentive In ITSM problem management

2012-02-07 Thread vidyasagar kommu
Hi , How to make the fields generic instead of Case sensitive? -- Thanks Sagar ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

Re: Need urgent help Required in ITSM Problem Management Work info tab

2012-02-01 Thread vidyasagar kommu
riginal Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu > Sent: Wednesday, February 01, 2012 9:48 AM > To: arslist@ARSLIST.ORG > Subject: Re: Need urgent help Required in ITSM Problem Management Work info > t

Re: Need urgent help Required in ITSM Problem Management Work info tab

2012-02-01 Thread vidyasagar kommu
> > Nathan Aker > ITSM Solution Architect > McAfee, Inc. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu > Sent: Wednesday, February 01, 2012 1:59 AM > To: arslist@ARSLIST.ORG

Need urgent help Required in ITSM Problem Management Work info tab

2012-02-01 Thread vidyasagar kommu
Hi the Work Info tab on a problem management ticket, once user select a work info item to view, user should be able to view the other work info items without coming in and out of the 'Investigation Work info' window all the time. For Example: In work Info Tab has about 19 work info items and user