Re: Remedy Run Process Issue

2017-04-18 Thread LJ LongWing
create a setfield action, choose the field that you want to store the output and put $PROCESS$ that'll make Remedy wait for the response, up to your configured limit, which has a max value of 45 seconds. On Tue, Apr 18, 2017 at 9:57 AM, sriram pm wrote: > ** > How

Re: Remedy Run Process Issue

2017-04-18 Thread sriram pm
How would I use a set field process?.Can you give me some examples? On Tue, Apr 18, 2017 at 8:56 PM, LJ LongWing wrote: > ** > oh...one other thingby issuing a run-process command, you are issuing > a 'fire and forget' command where the Remedy server doesn't wait

Re: Remedy Run Process Issue

2017-04-18 Thread LJ LongWing
It is a plugin that uses the Java API, it should work in every Remedy server of 7.5 or greater, it certainly works with 7.6.04the purpose of the plugin is the ability for Remedy to consume Restful API's.9.x introduced Remedy's ability to publish Restful API's, but still, to date, doesn't

Re: Remedy Run Process Issue

2017-04-18 Thread sriram pm
Hi Fred & LongWing, I tried those changes. Also tried with the full path which does not help. One quick query the restful-api-plugin does it work only for Remedy 9.1 and above. The reason I am asking is we have a Old version of Remedy which is 7.6.04. Kindly check and let me know. Thank you,

Re: Remedy Run Process Issue

2017-04-18 Thread LJ LongWing
oh...one other thingby issuing a run-process command, you are issuing a 'fire and forget' command where the Remedy server doesn't wait for a result of the command. In order to get results back, you need to use a set fields process, but that has a maximum wait of 45 seconds... On Tue, Apr 18,

Re: Remedy Run Process Issue

2017-04-18 Thread Grooms, Frederick W
: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of sriram pm Sent: Tuesday, April 18, 2017 9:57 AM To: arslist@ARSLIST.ORG Subject: Remedy Run Process Issue ** Hi Experts, I need your help. I am executing an Run Process in an active link as shown below

Re: Remedy Run Process Issue

2017-04-18 Thread LJ LongWing
Sriram, I'm going to 'redirect' you a bit, but doing things such as this via run-process are going to be extremely problem fraughtso I cannot recommend you move forward with doing things the way you are currently thinking about doing itwith that said, I can recommend you go with

Remedy Run Process Issue

2017-04-18 Thread sriram pm
Hi Experts, I need your help. I am executing an Run Process in an active link as shown below. @@: C:\Program Files\Java\jdk1.8.0_121\jre\bin\java SampleClientPost1 "{\"short_description\":\"This is a test ticket\",\"assignment_group\":\"ENVIRONMENTS\",\"category\":\"Software\"}" The Logs

Re: ARERR 565 - Remedy LDAP Process issue - Index for value in SQL command is greater than the number of values returned

2011-10-12 Thread Guillaume Rheault
: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on behalf of Sathish Kumar [p.sathishku...@gmail.com] Sent: Monday, October 10, 2011 7:53 PM To: arslist@ARSLIST.ORG Subject: ARERR 565 - Remedy LDAP Process issue - Index for value in SQL command is greater than the number of values

ARERR 565 - Remedy LDAP Process issue - Index for value in SQL command is greater than the number of values returned

2011-10-10 Thread Sathish Kumar
Hi Listers!! Need your help !! We are in ARS 7.1 p7 with email engine 7.1 p9 and from last couple of days we are getting intermittent errors like below in the email logs... Oct 9, 2011 3:47:30 AM com.bmc.arsys.emaildaemon.LoggingModule doWork SEVERE: Index for value in SQL command is greater

Incoming email process issue

2009-04-20 Thread Jerry Zhou
Hi, Our email engine failed to process incoming emails two days ago, but still works fine with outgoing emails, and we have the following error messages, could some one have any idea about this problem and any solutions? we are in version 7.1 patch 3, window/sql platform Thanks lot!

Re: Incoming email process issue

2009-04-20 Thread Ramey, Anne
for you to check. Anne Ramey -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jerry Zhou Sent: Monday, April 20, 2009 9:24 AM To: arslist@ARSLIST.ORG Subject: Incoming email process issue Hi, Our email engine failed

Re: Incoming email process issue

2009-04-20 Thread Jerry Zhou
: Incoming email process issue I'm not sure if that's the same error, but my incoming just stopped functioning one day (with outgoing working fine) when it was trying to process a message with a big attachment. That one was 30M. Ours has handled 10M properly. I'm not sure where the limit might

Re: Incoming email process issue

2009-04-20 Thread Chowdhury, Tauf
Subject: Re: Incoming email process issue Hi Anne, Thanks lot for your reply. I thought about that, and I already removed all the emails from the incoming mail box the email engine is pulling and moving some very small size of emails in, restart the email engine, but still got the same error

Re: Incoming email process issue

2009-04-20 Thread Mckinnish, Randy
Randy Mckinnish -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jerry Zhou Sent: Monday, April 20, 2009 10:36 AM To: arslist@ARSLIST.ORG Subject: Re: Incoming email process issue Hi Anne, Thanks lot for your reply. I

run process issue

2009-04-16 Thread Ramey, Anne
I'm having an issue with a run-process command from an active link: $PROCESS$ @@:echo $USER$ $colJobName$ $TIMESTAMP$ startrecon.log or $PROCESS$ echo $USER$ $colJobName$ $TIMESTAMP$ startrecon.log I get a system cannot find file specified error. This command from the command line creates the

Re: run process issue

2009-04-16 Thread Shyman, Jonathan
] On Behalf Of Ramey, Anne Sent: Thursday, April 16, 2009 2:42 PM To: arslist@ARSLIST.ORG Subject: run process issue ** I'm having an issue with a run-process command from an active link: $PROCESS$ @@:echo $USER$ $colJobName$ $TIMESTAMP$ startrecon.log or $PROCESS$ echo $USER$ $colJobName

Re: run process issue

2009-04-16 Thread Lyle Taylor
this: $PROCESS$ @@:/path/to/scrip $USER$ $colJobName$ $TIMESTAMP$ Good luck. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ramey, Anne Sent: Thursday, April 16, 2009 12:42 PM To: arslist@ARSLIST.ORG Subject: run process issue ** I'm having an issue

Re: run process issue

2009-04-16 Thread Shyman, Jonathan
Yeah, right... Me thinking Windows, you thinking Unix J --- J. Tarzan Shyman From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Thursday, April 16, 2009 2:51 PM To: arslist@ARSLIST.ORG Subject: Re: run process issue

Re: run process issue

2009-04-16 Thread Ramey, Anne
And it is in place with execute permissions. ??? Anne Ramey From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Thursday, April 16, 2009 2:51 PM To: arslist@ARSLIST.ORG Subject: Re: run process issue ** What if you add the full path to echo

Re: run process issue

2009-04-16 Thread Grooms, Frederick W
Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ramey, Anne Sent: Thursday, April 16, 2009 2:09 PM To: arslist@ARSLIST.ORG Subject: Re: run process issue ** I tried this, and still get The system cannot find the file specified. Now my command is: $PROCESS$ @@:/opt

Re: run process issue

2009-04-16 Thread Shyman, Jonathan
see in the log? --- J.T. Shyman From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ramey, Anne Sent: Thursday, April 16, 2009 3:09 PM To: arslist@ARSLIST.ORG Subject: Re: run process issue ** I tried this, and still get The system cannot

Re: run process issue

2009-04-16 Thread Ramey, Anne
: Thursday, April 16, 2009 3:17 PM To: arslist@ARSLIST.ORG Subject: Re: run process issue ** Hmm...Troubleshooting 1. Is the execute bit set on the logreconstart.sh script? (I assume this will get a Of course response, but I had to ask) 2. Are you trying to execute the $PROCESS$ from a Run

Re: run process issue

2009-04-16 Thread Shyman, Jonathan
...@arslist.org] On Behalf Of Ramey, Anne Sent: Thursday, April 16, 2009 3:45 PM To: arslist@ARSLIST.ORG Subject: Re: run process issue ** Yes, the execute bits are on. I've changed it to @@:/opt/ar/remedy/bin/logreconstart.sh $USER$ $colJobName$ $TIMESTAMP$ as a run process command. ACL logging

Re: run process issue

2009-04-16 Thread Lyle Taylor
16, 2009 1:45 PM To: arslist@ARSLIST.ORG Subject: Re: run process issue ** Yes, the execute bits are on. I've changed it to @@:/opt/ar/remedy/bin/logreconstart.sh $USER$ $colJobName$ $TIMESTAMP$ as a run process command. ACL logging? Anne Ramey From: Action Request System discussion list

Run Process Issue?

2007-05-31 Thread Welton Bryant
Hello, I am having an issue where I have 2 filters with an execution order of 1 and 2 , and both are running a .BAT file from the command line. Both filters run process work fine as long as they are not both enable at the same time. As soon as both are enable only the first filter run process

Re: Run Process Issue?

2007-05-31 Thread Carey Matthew Black
Welton, I suspect that your issue lies with you not understanding ARS Filter Phases. (But I could be wrong.) Run Process actions are deferred to Phase 3 and the processes are spawned in order of execution but they are just kicked off and the ARS server does not wait for each process to complete

$PROCESS$ Issue

2006-12-13 Thread Scott Parrish
I have a filter set fields $PROCESS$ that copies a file from one directory to another and renames the file. This process has always worked in the past, but after a server restart, I am now getting an error when the filter executes. The filter log file shows Exit Code: 128. This is an exit code

Re: $PROCESS$ Issue

2006-12-13 Thread Heider, Stephen
Parrish Sent: Wednesday, December 13, 2006 9:41 AM To: arslist@ARSLIST.ORG Subject: $PROCESS$ Issue ** I have a filter set fields $PROCESS$ that copies a file from one directory to another and renames the file. This process has always worked in the past, but after a server restart, I am now

Re: $PROCESS$ Issue

2006-12-13 Thread Frank Caruso
PROTECTED] On Behalf Of Scott Parrish Sent: Wednesday, December 13, 2006 9:41 AM To: arslist@ARSLIST.ORG Subject: $PROCESS$ Issue ** I have a filter set fields $PROCESS$ that copies a file from one directory to another and renames the file. This process has always worked in the past, but after

Re: $PROCESS$ Issue

2006-12-13 Thread Tim Widowfield
[EMAIL PROTECTED] http://www.widowfield.com - Original Message From: Scott Parrish [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wednesday, December 13, 2006 9:40:54 AM Subject: [ARSLIST] $PROCESS$ Issue have a filter set fields $PROCESS$ that copies a file from one directory