Re: OT Slightly + rant - ITSM 7 Patch 6 + ARS 7.1 Patch 1 Field's and Vui's in the User Range

2008-01-11 Thread Carey Matthew Black
Robert, The OOB applications have always used somewhat questionable field ID values IMO. However v7 (maybe it was v6?) of the applications brought much more order the the chaos. While I agree with your basic idea, I think the registry needs to be a little more localized. I believe I have already

OT Slightly + rant - ITSM 7 Patch 6 + ARS 7.1 Patch 1 Field's and Vui's in the User Range

2008-01-11 Thread Robert Molenda
Hello All, I am wondering if anyone else considers this a Application bug, I do, but I know BMC will never correct it. Background: - ARS 7.1 - CMDB 2_1 - Asset Management 7_0_02 - Change Management 7_0_02 - Service Desk 7_0_02 - Service Level Management 7_0_03 - Service

Re: ARS 7.1 Patch 1

2007-11-28 Thread Rick Cook
mature within BMC. Rick -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Tuesday, November 27, 2007 10:21 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 Patch 1 Some of the issues fixed in patch 1: SW00275797

Re: ARS 7.1 Patch 1

2007-11-28 Thread patrick zandi
: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Tuesday, November 27, 2007 10:21 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 Patch 1 Some of the issues fixed in patch 1: SW00275797 The arf file will be reloaded if accessed from

Re: ARS 7.1 Patch 1

2007-11-28 Thread Christopher Blue
Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Tuesday, November 27, 2007 10:21 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 Patch 1 Some of the issues fixed in patch 1: SW00275797 The arf file will be reloaded

Re: ARS 7.1 Patch 1

2007-11-28 Thread Rick Cook
From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Wednesday, November 28, 2007 9:25 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 Patch 1 ** Rick, You know how things go.. I'll bet

Re: ARS 7.1 Patch 1

2007-11-28 Thread patrick zandi
: Wednesday, November 28, 2007 9:25 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 Patch 1 ** Rick, You know how things go.. I'll bet the QA guy said no.. and so did the team, but someone higher in the food chain who knows better said get it out. I have seen alot of that. On 11/28/07

Re: ARS 7.1 Patch 1

2007-11-28 Thread Joe DeSouza
Grøneng [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wednesday, November 28, 2007 12:21:01 AM Subject: Re: ARS 7.1 Patch 1 Some of the issues fixed in patch 1: SW00275797The arf file will be reloaded if accessed from ARTask. SW00276623When the User Tool connects to an older version

ARS 7.1 Patch 1

2007-11-27 Thread Joe D'Souza
Listers, I vaguely remember reading experiences of some users who dived into installing Patch 001 for ARS 7.1, that they experienced caching issues? Can someone please confirm what I heard? What I think I remember reading is that the User Tool downloads the def files every time a user logs onto