it and it opens right away.
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I tried launching the data import tool from the command line
(dataimporttool.exe) just as I had done with the .bat file but the same thing
happened. Just a splash screen pops up on the monitor, then it disappears.
Any other thoughts?
Thanks,
Sam
When I try to launch (open) the data import tool, I get a splash page (BMC
Remedy Action Request System Version 7.6) for about 2 seconds and then it
disappears. No error message, no login screen. It just doesn't load.
I'm running it on my laptop which is Windows XP, Intel i5 CPU with 4 GB RAM
Hi Sam
try opening a console and navigating to the installation folder of the
data import tool (%programFiles%\BMC Software\ARSystem\dataimporttool)
and then running dataimport.bat
You should get a usage screen - if you don't, you should get an error
indicating what is wrong... if it
When I click on the dataimport.bat file, the command window pops up on the
screen for about 2 seconds and then disappears. I can't move fast enough to get
a screenshot of anything pertinent.
Any way I can get that command window to stay open? (it's basically giving the
same behavior as if I
, August 19, 2011 11:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Remedy Data Import Tool not launching
When I click on the dataimport.bat file, the command window pops up on the
screen for about 2 seconds and then disappears. I can't move fast enough to get
a screenshot of anything pertinent
Thanks Don and Jonas...here's the dataimport.bat file:
C:\Program Files\BMC Software\ARSystem\dataimporttoolDataImport.bat
Command Line Options:
-u user : Required login parameter that identifies the user accou
nt.
-p password : Optional login parameter that identifies the
@ARSLIST.ORG
Subject: Re: BMC Remedy Data Import Tool not launching
Thanks Don and Jonas...here's the dataimport.bat file:
C:\Program Files\BMC Software\ARSystem\dataimporttoolDataImport.bat
Command Line Options:
-u user : Required login parameter that identifies the user accou
nt
Strange
Try doing the same, but with the .exe file - the .bat file seems to work
(the bat file essentially launches the non-gui version of the data
import tool)
Den 19-08-2011 18:30, Sam Cerrato skrev:
Thanks Don and Jonas...here's the dataimport.bat file:
C:\Program Files\BMC
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