Re: BMC Remedy Data Import Tool not launching

2012-02-03 Thread mboukhriss
it and it opens right away. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/BMC-Remedy-Data-Import-Tool-not-launching-tp6703793p7251763.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com

Re: BMC Remedy Data Import Tool not launching

2011-08-22 Thread Sam Cerrato
I tried launching the data import tool from the command line (dataimporttool.exe) just as I had done with the .bat file but the same thing happened. Just a splash screen pops up on the monitor, then it disappears. Any other thoughts? Thanks, Sam

BMC Remedy Data Import Tool not launching

2011-08-19 Thread Sam Cerrato
When I try to launch (open) the data import tool, I get a splash page (BMC Remedy Action Request System Version 7.6) for about 2 seconds and then it disappears. No error message, no login screen. It just doesn't load. I'm running it on my laptop which is Windows XP, Intel i5 CPU with 4 GB RAM

Re: BMC Remedy Data Import Tool not launching

2011-08-19 Thread Jonas Stumph Stevnsvig
Hi Sam try opening a console and navigating to the installation folder of the data import tool (%programFiles%\BMC Software\ARSystem\dataimporttool) and then running dataimport.bat You should get a usage screen - if you don't, you should get an error indicating what is wrong... if it

Re: BMC Remedy Data Import Tool not launching

2011-08-19 Thread Sam Cerrato
When I click on the dataimport.bat file, the command window pops up on the screen for about 2 seconds and then disappears. I can't move fast enough to get a screenshot of anything pertinent. Any way I can get that command window to stay open? (it's basically giving the same behavior as if I

Re: BMC Remedy Data Import Tool not launching

2011-08-19 Thread McClure, Don
, August 19, 2011 11:20 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Remedy Data Import Tool not launching When I click on the dataimport.bat file, the command window pops up on the screen for about 2 seconds and then disappears. I can't move fast enough to get a screenshot of anything pertinent

Re: BMC Remedy Data Import Tool not launching

2011-08-19 Thread Sam Cerrato
Thanks Don and Jonas...here's the dataimport.bat file: C:\Program Files\BMC Software\ARSystem\dataimporttoolDataImport.bat Command Line Options: -u user : Required login parameter that identifies the user accou nt. -p password : Optional login parameter that identifies the

Re: BMC Remedy Data Import Tool not launching

2011-08-19 Thread McClure, Don
@ARSLIST.ORG Subject: Re: BMC Remedy Data Import Tool not launching Thanks Don and Jonas...here's the dataimport.bat file: C:\Program Files\BMC Software\ARSystem\dataimporttoolDataImport.bat Command Line Options: -u user : Required login parameter that identifies the user accou nt

Re: BMC Remedy Data Import Tool not launching

2011-08-19 Thread Jonas Stumph Stevnsvig
Strange Try doing the same, but with the .exe file - the .bat file seems to work (the bat file essentially launches the non-gui version of the data import tool) Den 19-08-2011 18:30, Sam Cerrato skrev: Thanks Don and Jonas...here's the dataimport.bat file: C:\Program Files\BMC