Re: Chnage Management email notification issue

2008-05-23 Thread Wirasat Siddiqi
on list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > Sent: Thursday, May 22, 2008 11:04 AM > To: arslist@ARSLIST.ORG > Subject: Re: Chnage Management email notification issue > > We had a similar issue, that being when you create a Change and you > add Task(s), how

Re: Chnage Management email notification issue

2008-05-23 Thread Orndorff, Greg
PROTECTED] On Behalf Of T. Dee Sent: Thursday, May 22, 2008 11:04 AM To: arslist@ARSLIST.ORG Subject: Re: Chnage Management email notification issue We had a similar issue, that being when you create a Change and you add Task(s), however, at the last minute you decided NOT to save the Change r

Re: Chnage Management email notification issue

2008-05-22 Thread T. Dee
We had a similar issue, that being when you create a Change and you add Task(s), however, at the last minute you decided NOT to save the Change record ALL the Task(s) associcated with the Change are set to Status = Closed / Status Reason = Canceled. This results in Orphan Records. According to Re

Chnage Management email notification issue

2008-05-22 Thread Wirasat Siddiqi
We are noticing that if someone fill out change request form using select template options but for some reason changes his mind and does not submit the change. In that case, tasks are getting generated and get closed out. However, it is sending out email notification to some of the groups that have