Morning list. I'm working on importing about 250 people records using the
ITSM 7.0.03 data load utility, and I am encountering a timeout error every
time I try to promote the validated data. Once I click Promote, I get 4
records in DLD:ThreadManager and one DLD_OUT_CREATE record in CAI Events
with
I'm not sure if this is related to your problem or not, but we had Data Load
jobs get stuck In Progress and had to be killed to clear. The problem
turned out to be that the admin user we were running the job with (e.g.,
Demo) did not have the proper ITSM config/admin foundation priviliges to
list(ARSList)Subject
arsl...@arslist. Re: Data Load Utility Timeout
ORG
22180
USA
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From: Action Request System discussion list(ARSList) on behalf of James Lauber
Sent: Fri 2/27/2009 1:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: Data Load Utility Timeout
Thanks
ARServer is crashing. Try upgrading to the latest patch level of 7.0.1. If
that doesn't fix the problem, open a support ticket with BMC. ARServer
shouldn't crash regardless of what you throw at it; it's a defect in
arserver.
Axton Grams
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