Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-06-05 Thread David Durling
-Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Wednesday, April 04, 2012 1:23 PM To: arslist@ARSLIST.ORG Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) I'm not intimately

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-06-05 Thread Goodall, Andrew C
: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of David Durling Sent: Tuesday, June 05, 2012 9:18 AM To: arslist@arslist.org Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) Hi, a follow-up question on this old thread: Would

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-06-05 Thread Rick Cook
discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Wednesday, April 04, 2012 1:23 PM To: arslist@ARSLIST.ORG Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) I'm not intimately familiar with what adding groups

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-06-05 Thread Tommy Morris
on your system. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Tuesday, June 05, 2012 9:18 AM To: arslist@ARSLIST.ORG Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) Hi

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-06-05 Thread Rick Cook
@arslist.org Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) Hi, a follow-up question on this old thread: Would you all consider exporting a def file from a production system something that should be done in a change window? Are there risks or possible

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-06-05 Thread Goodall, Andrew C
, 2012 9:23 AM To: arslist@arslist.org Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) ** True, Andrew, but it will still be tying up the Admin thread. Rick On Jun 5, 2012 10:21 AM, Goodall, Andrew C ago...@jcp.com wrote: Exporting - no, not to my knowledge

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-06-05 Thread David Durling
Sent: Tuesday, June 05, 2012 10:24 AM To: arslist@ARSLIST.ORG Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) ** Good point :) Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.commailto:ago...@jcpenney.com jcpenney 6501 Legacy

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-04-04 Thread David Durling
Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Monday, April 02, 2012 12:54 PM To: arslist@ARSLIST.ORG Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) David, In general, I have

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-04-04 Thread LJ LongWing
@ARSLIST.ORG] On Behalf Of David Durling Sent: Wednesday, April 04, 2012 10:57 AM To: arslist@ARSLIST.ORG Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) LJ, Thanks for your response. How about adding groups that aren't used for permissions (except dynamically in field

Re: Effects of flushing midtier cache

2012-04-02 Thread LJ LongWing
: Effects of flushing midtier cache I'm pretty sure it was invalid session errors. I agree with the sentiment that changes should be done after-hours. However, that doesn't solve the puzzle of why the default definition check interval of 60 minutes can (usually) successfully implement any changes

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-04-02 Thread LJ LongWing
@ARSLIST.ORG Subject: Production changes (spin-off of RE: Effects of flushing midtier cache) Joe brought up an issue I already had questions relating to, being: what workflow IS okay to change on a production AR server during production hours? For instance, if I have an app on a production box

Effects of flushing midtier cache

2012-03-26 Thread David Durling
Hi, I'm one of those that has found it necessary to use the flush cache button in the mid tier config when sometimes certain changes aren't picked up at the regular cache check interval. Do you all consider a flush of the mid tier cache to be unintrusive - something that can be done during

Re: Effects of flushing midtier cache

2012-03-26 Thread Brien Dieterle
In my experience flushing the cache IS intrusive. Every once in a long while I can't resist it any long and I start enthusiastically pressing that big, red, SHINY button. Then the phone calls start trickling in. I wish I knew why. It didn't always seem to be this way, but I can't be sure.

Re: Effects of flushing midtier cache

2012-03-26 Thread Nathan Aker
. Nate. Nathan Aker ITSM Solution Architect McAfee, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Monday, March 26, 2012 2:48 PM To: arslist@ARSLIST.ORG Subject: Effects of flushing midtier cache

Re: Effects of flushing midtier cache

2012-03-26 Thread David Durling
Thanks, Brien. What problems do your users report when this happens? David -Original Message- From: Brien Dieterle [mailto:brien.diete...@cgcmail.maricopa.edu] Sent: Monday, March 26, 2012 3:54 PM To: arslist@ARSLIST.ORG Cc: David Durling Subject: Re: Effects of flushing midtier

Re: Effects of flushing midtier cache

2012-03-26 Thread Goodall, Andrew C
Engineer 2 | Development Services | jcpenney . www.jcp.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Monday, March 26, 2012 2:48 PM To: arslist@ARSLIST.ORG Subject: Effects of flushing midtier

Re: Effects of flushing midtier cache

2012-03-26 Thread Joe Martin D'Souza
Durling Sent: Monday, March 26, 2012 3:48 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Effects of flushing midtier cache Hi, I'm one of those that has found it necessary to use the flush cache button in the mid tier config when sometimes certain changes aren't

Re: Effects of flushing midtier cache

2012-03-26 Thread Goodall, Andrew C
| jcpenney . www.jcp.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Monday, March 26, 2012 3:19 PM To: arslist@ARSLIST.ORG Subject: Re: Effects of flushing midtier cache When would you need to flush

Re: Effects of flushing midtier cache

2012-03-26 Thread Brien Dieterle
[mailto:brien.diete...@cgcmail.maricopa.edu] Sent: Monday, March 26, 2012 3:54 PM To: arslist@ARSLIST.ORG Cc: David Durling Subject: Re: Effects of flushing midtier cache In my experience flushing the cache IS intrusive. Every once in a long while I can't resist it any long and I start enthusiastically

Re: Effects of flushing midtier cache

2012-03-26 Thread David Durling
- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Goodall, Andrew C Sent: Monday, March 26, 2012 4:24 PM To: arslist@ARSLIST.ORG Subject: Re: Effects of flushing midtier cache If you have the full ITSM suite, then in my experience it takes

Re: Effects of flushing midtier cache

2012-03-26 Thread Joe Martin D'Souza
, March 26, 2012 4:24 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Effects of flushing midtier cache If you have the full ITSM suite, then in my experience it takes about 1 hour to completely recache (just over 1 GB of cache) and for CPU consumption to fall back

Re: Effects of flushing midtier cache

2012-03-26 Thread David Durling
] On Behalf Of Brien Dieterle Sent: Monday, March 26, 2012 4:27 PM To: arslist@ARSLIST.ORG Subject: Re: Effects of flushing midtier cache I'm pretty sure it was invalid session errors. I agree with the sentiment that changes should be done after-hours. However, that doesn't solve the puzzle

Re: Effects of flushing midtier cache

2012-03-26 Thread Joe Martin D'Souza
: Effects of flushing midtier cache I'm pretty sure it was invalid session errors. I agree with the sentiment that changes should be done after-hours. However, that doesn't solve the puzzle of why the default definition check interval of 60 minutes can (usually) successfully implement any

Re: Effects of flushing midtier cache

2012-03-26 Thread Joe Martin D'Souza
Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Effects of flushing midtier cache Good to know, though in our case we have a small installation: just custom AR System forms with up to 60-70 users at a time, and when I've flushed the cache the action only seems

Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-03-26 Thread David Durling
Message- From: David Durling Sent: Monday, March 26, 2012 3:48 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Effects of flushing midtier cache Hi, I'm one of those that has found it necessary to use the flush cache button in the mid tier config when

Re: Effects of flushing midtier cache

2012-03-26 Thread strauss
, 2012 3:24 PM To: arslist@ARSLIST.ORG Subject: Re: Effects of flushing midtier cache If you have the full ITSM suite, then in my experience it takes about 1 hour to completely recache (just over 1 GB of cache) and for CPU consumption to fall back within normal range. That is not a brief disruption

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-03-26 Thread Joe Martin D'Souza
To: arslist@ARSLIST.ORG Subject: Production changes (spin-off of RE: Effects of flushing midtier cache) Joe brought up an issue I already had questions relating to, being: what workflow IS okay to change on a production AR server during production hours? For instance, if I have an app

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-03-26 Thread Joe Martin D'Souza
.. -Original Message- From: David Durling Sent: Monday, March 26, 2012 4:58 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Production changes (spin-off of RE: Effects of flushing midtier cache) Joe brought up an issue I already had questions relating to, being

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-03-26 Thread David Durling
@ARSLIST.ORG Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) I hit the send button too early.. Changes to Filters Filter Guides, Escalations would not impact the mid-tier server in any way.. They would however impact the caching of the AR Server itself.. which