On my AREmail problem (silent death of service) the answer of the day
from BMC Support is to upgrade the client on the server from Outlook
2003 Sp2 to Outlook 2007. Has anyone tested using Outlook 2007 as the
client instead of Outlook 2003 Sp2 as specified/discussed in the ARS 7.1
Release Notes?
Awesome, that works from the command prompt just as you described.
Now I just need to gin up an escalation to fire that RUN PROCESS.
Thanks,
Gp
George Payne
Corporate Applications Developer
Electric Reliability Council of Texas
(512) 248-3940
[EMAIL PROTECTED]
-Original Message-
From:
Hey Chris,
I've written a nightly escalation to move email messages older than 1
week off to an archive file.
I'll be glad to share that with you if you like. Just contact me
directly.
Gp
George Payne
Corporate Applications Developer
Electric Reliability Council of Texas
(512) 248-3940
[EMAIL
Not if your armonitor is set up to restart it. That just kills the process,
and then armonitor detects it and restarts the process.
Anne Ramey
***
E-mail correspondence to and from this address may be subject to the North
Carolina Public Records Law and may be
Sure, it start a new process. The only problem with a signal 9 is
that the process exits immediately and is not given the opportunity to
perform any pending or cleanup operations it has. The impact of such
a thing will vary from program to program. The program may leave temp
files scattered in
Sure, but to skip from 15 to 9 without giving the process a chance is
a bad practice.
Axton Grams
On Tue, Jul 22, 2008 at 3:22 PM, Ramey, Anne [EMAIL PROTECTED] wrote:
If it's totally hung, necessitating a kill, it often requires a kill -9.
Anne Ramey
***
I'm hoping to avoid having to do the same thing (Windows env) here, that
is, build a custom aremail watchdog to kick-start the service when email
starts stacking up. Our AREMail 7.1.00.002 engine has been dying
silently and randomly for over a month now, sometimes after a java error
in the
Depending how badly it is hung and why, that may work and may not. I've
actually had to kill the java process before. That tends to be how we do it at
this point.
Anne Ramey
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf
That would work great on Linux, but not on Windows. :)
Microsoft has a great utility called Process Explorer (which they got when
the bought sysinternals) that can kill just about anything on Windows.
--- J.T. Shyman
-Original Message-
From: Action Request System discussion
And the process says ouch and disappears never to be seen again.
Axton
On Mon, Jul 21, 2008 at 4:15 PM, Gary Opela (Corporate)
[EMAIL PROTECTED] wrote:
Kill -9 !!!
Thanks,
Gary Opela, Jr., RSP
Remedy Engineer
Leader Communications, Inc.
http://www.5pointleader.com
Hi George,
Interestingly enough we see the same thing with the window email
engine. It has bee a few years but you should be able to call
emaild.sh script (I think that is the name) and give it a stop
parameter. Once armonitor sees that it is stopped it should
automatically start up again.
Jason
Now that I think of it, the script maybe start with 'ar'. The
documentation has the actual script name and default location.
On 7/20/08, Jason Miller [EMAIL PROTECTED] wrote:
Hi George,
Interestingly enough we see the same thing with the window email
engine. It has bee a few years but you
Hey gang...
Occasionally the ARSystem Email Engine will just stop working. The
DAEMON is running and so the ARMONITOR does not realize that the service
needs to be re-started because the PROCESS is still running.
What I would like to do is have an ESCALATION run a PROCESS on the
server to
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