IT Operations with ITSM Suite

Hi listers, I want to track the IT operation function with ITSM tool, and don't know what is the best way to do it. For instance I wan't to create a maintenance schedule like the next: For all non-critical server I want to: - Weekly review the system logs. - Monthly review the backup logs. -

Re: IT Operations with ITSM Suite

with ITSM Suite ** Hi listers, I want to track the IT operation function with ITSM tool, and don't know what is the best way to do it. For instance I wan't to create a maintenance schedule like the next: For all non-critical server I want to: - Weekly review the system logs.

Re: IT Operations with ITSM Suite

To: arslist > Sent: Fri, Jun 21, 2013 6:23 pm > Subject: IT Operations with ITSM Suite > > ** > Hi listers, > > I want to track the IT operation function with ITSM tool, and don't know > what is the best way to do it. > > For instance I wan't to create a mai

Re: IT Operations with ITSM Suite

ate the other items > automatically. > > -Original Message- > From: Jose Manuel Huerta Gu > illén > To: arslist > Sent: Fri, Jun 21, 2013 6:23 pm > Subject: IT Operations with ITSM Suite > > ** > Hi listers, > > I want to track the IT operation function with ITSM

Re: IT Operations with ITSM Suite

n Sat, Jun 22, 2013 at 12:31 AM, Roger Justice wrote: > >> ** >> Use the schedule feature in Asset Management, you can also create a >> Change using a Change Template. You will not be able to create the other >> items automatically. >> >> -----Original Mess

Re: IT Operations with ITSM Suite

ify a change template and when the schedule needs to be performed, an escalation creates the change request based on the template. Jason Bess From: Jose Manuel Huerta Guillén To: arslist@ARSLIST.ORG Sent: Friday, June 21, 2013 7:31 PM Subject: Re: IT Operations with ITSM Suite ** Yes, but a