since I brain-dumped! Call/write/send pidgeon if you get
>stuck!
>
>Doug Blair
>
>
>
>
>On Mar 4, 2009, at 11:36 AM, Muhlethaler, Laurie wrote:
>
>> Anyone?
>>
>> Laurie Muhlethaler
>> First Republic Bank
>> Remedy Developer / Administrator
&g
nistrator
415.364.4436
-Original Message-
From: Muhlethaler, Laurie
Sent: Tuesday, March 03, 2009 1:23 PM
To: 'arsl...@listserv.rbugs.com'
Subject: RE: ITSM individual assignment process by assigned group
rather
than by company?
Sorry to revisit but I had to sideline thi
)
[mailto:arsl...@arslist.org] On Behalf Of Muhlethaler, Laurie
Sent: Wednesday, March 04, 2009 10:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM individual assignment process by assigned group rather than
by company?
Anyone?
Laurie Muhlethaler
First Republic Bank
Remedy Developer / Administrator
> _
>
>From: Action Request System discussion list(ARSList)
>[mailto:arsl...@arslist.org] On Behalf Of Muhlethaler, Laurie
>Sent: Thursday, January 22, 2009 2:09 PM
>To: arslist@ARSLIST.ORG
>Subject: ITSM individual assignment process by assigned group rather
than
by
>
__
>
>From: Action Request System discussion list(ARSList)
>[mailto:arsl...@arslist.org] On Behalf Of Muhlethaler, Laurie
>Sent: Thursday, January 22, 2009 2:09 PM
>To: arslist@ARSLIST.ORG
>Subject: ITSM individual assignment process by assigned group rather
than
by
>company?
>
&g
ussion list(ARSList)
>[mailto:arsl...@arslist.org] On Behalf Of Muhlethaler, Laurie
>Sent: Thursday, January 22, 2009 2:09 PM
>To: arslist@ARSLIST.ORG
>Subject: ITSM individual assignment process by assigned group rather
than
by
>company?
>
>
>**
>
>Listers ~ my users h
discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Muhlethaler, Laurie
Sent: Thursday, January 22, 2009 14:09
To: arslist@ARSLIST.ORG
Subject: ITSM individual assignment process by assigned group rather
than by company?
**
Listers ~ my users have asked to have automated
dual assignment process by assigned group rather
than by company?
**
Listers ~ my users have asked to have automated assignments enabled at
the individual level. However, different assignment groups want
different processes (some want number, others want round-robin). We are
currently running singl
__
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Muhlethaler, Laurie
Sent: Thursday, January 22, 2009 2:09 PM
To: arslist@ARSLIST.ORG
Subject: ITSM individual assignment process by assigned group rather than by
company?
**
Listers ~ my users have ask
Listers ~ my users have asked to have automated assignments enabled at
the individual level. However, different assignment groups want
different processes (some want number, others want round-robin). We are
currently running single-tenancy, have automated assignments at the
group level and have t
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