Monitoring Remedy Servers and Services

2007-03-14 Thread Kyle Whitley
Just wondering what everyone monitors for Remedy servers and services to determine if everything is up and running correctly. Also what services are you looking at to determine up time, such as arserverd. I think we should monitor the ARS, Midtier, and Email Engine, how does that translate in

Re: Monitoring Remedy Servers and Services

2007-03-14 Thread Jarl Grøneng
We monitors mid-tier, just a simple login. If you can log into mid-tier; mid-tier, web server, ar server and db are running. - Jarl On 3/14/07, Kyle Whitley <[EMAIL PROTECTED]> wrote: Just wondering what everyone monitors for Remedy servers and services to determine if everything is up and run

Re: Monitoring Remedy Servers and Services

2007-03-14 Thread Kyle Whitley
That is true, but I was looking for things that could be monitored, that may go down without users immediately noticing. Just trying to be a little more proactive. Jarl Grøneng wrote: We monitors mid-tier, just a simple login. If you can log into mid-tier; mid-tier, web server, ar server and

Re: Monitoring Remedy Servers and Services

2007-03-14 Thread Joe DeSouza
PM Subject: Monitoring Remedy Servers and Services Just wondering what everyone monitors for Remedy servers and services to determine if everything is up and running correctly. Also what services are you looking at to determine up time, such as arserverd. I think we should monitor the ARS, Midtier

Re: Monitoring Remedy Servers and Services

2007-03-14 Thread Axton
gPoint, Virginia. - Original Message From: Kyle Whitley <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wednesday, March 14, 2007 4:21:14 PM Subject: Monitoring Remedy Servers and Services Just wondering what everyone monitors for Remedy servers and services to determine if everyt

Re: Monitoring Remedy Servers and Services

2007-03-14 Thread Perkins, Chris
: arslist@ARSLIST.ORG Subject: Monitoring Remedy Servers and Services Just wondering what everyone monitors for Remedy servers and services to determine if everything is up and running correctly. Also what services are you looking at to determine up time, such as arserverd. I think we should monito

Re: Monitoring Remedy Servers and Services

2007-03-14 Thread Ben Cantatore
54 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Monitoring Remedy Servers and Services That is true, but I was looking for things that could be monitored, that may go down without users immediately noticing. Just trying to be a little more proactive. Ja

Re: Monitoring Remedy Servers and Services

2007-03-14 Thread Grooms, Frederick W
, March 14, 2007 8:23 PM To: arslist@ARSLIST.ORG Subject: Re: Monitoring Remedy Servers and Services ** Trying to be proactive?!? That's crazy talk. All kidding aside, you got some great responses already. Monitoring tools can check the health of the server(ie cpu utilization, memory usage,

Re: Monitoring Remedy Servers and Services

2007-03-15 Thread patrick zandi
Kyle, Besides the monitoring others listed.. you have a couple more options. Oracle has it's own monitoring, either from the Grid (grid agent) or from oracle 10's EMCTL Web based monitor, It will email issues to you automatically. ARS has SNMP agent that you can turn on and have it connected to th

Re: Monitoring Remedy Servers and Services

2007-03-15 Thread Kyle Whitley
-Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley Sent: Wednesday, March 14, 2007 4:21 PM To: arslist@ARSLIST.ORG Subject: Monitoring Remedy Servers and Services Just wondering what everyone monitors for Reme

Re: Monitoring Remedy Servers and Services

2007-03-15 Thread Hundley, Kelly G.
ction Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley Sent: Thursday, March 15, 2007 9:05 AM To: arslist@ARSLIST.ORG Subject: Re: Monitoring Remedy Servers and Services Chris, we actually use Nagios as well, if you don't mind could you send me the

Re: Monitoring Remedy Servers and Services

2007-03-16 Thread Michiel Beijen
.ORG Subject: Re: Monitoring Remedy Servers and Services Chris, we actually use Nagios as well, if you don't mind could you send me the script off line. Everyone thanks for all the suggestions. Kyle Perkins, Chris wrote: > We use Nagios to perform Solaris service checks (ping, Disk

Re: Monitoring Remedy Servers and Services

2007-03-16 Thread Hundley, Kelly G.
I also have Nagios monitoring the server process/email engine/oracle separately. If I had the script Kyle wrote to login to the page, I would use it. The problem I always run into with midtier though is the servletexec seems to hang. The service is running but if I kill java.exe process and rest