Thanks,
Shawn Pierson
Remedy Developer | Energy Transfer
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jamie
Sent: Thursday, March 05, 2015 5:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: MyIT/SmartIT First Impressions
Belo
Below are a few items that I'm not pleased with on Smart IT:
Assignment Menu only displays support group names and only those that are
within your company. I've created an idea on BMC Communities to enhance this:
https://communities.bmc.com/ideas/9444
Permission Dependency - Right now you hav
So I feel like an idiot, all that was needed was clearing my cache. Something
must have gotten corrupted in my browser cache, but after clearing it I'm back
in with my data migrated into my activity feed.
___
UNSUBSCRIB
Pierson
Remedy Developer | Energy Transfer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dmitry Baryshnikov
Sent: Tuesday, March 03, 2015 2:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: MyIT/SmartIT First Impressions
**
Well, what I mentioned in my
t;
> Thanks,
>
>
>
> *Shawn Pierson *
>
> Remedy Developer | Energy Transfer
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Dmitry Baryshnikov
> *Sent:* Tuesday, March 03, 2015 10:43 AM
> *To:* arslis
So I was able to successfully install the Smart IT/MyIT application within my
sandbox environment and tie it into an already existing POC ITSM instance. I
was able to log in just fine and everything seemed to look good. Then I ran
the onboarding tool to bring in my ITSM data into the MongoDB a
, 2015 10:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: MyIT/SmartIT First Impressions
**
Just for your information - the code scanner is built in the mobile Smart IT
apps, and you could use it for the rapid access to the assets in the Atrium
CMDB. The bar/qr code could be generated basing on the
Just for your information - the code scanner is built in the mobile Smart
IT apps, and you could use it for the rapid access to the assets in the
Atrium CMDB. The bar/qr code could be generated basing on the serial number
value in the asset record in Remedy Asset Management.
Regards,
Dmitry Barysh
RG
Subject: Re: MyIT/SmartIT First Impressions
Thanks a lot for the write up Shawn! I'm actually just about to hit the
install button for a POC environment that I've created, however we are only
evaluating Smart IT as we have Kinetic Data for our request tools. The one
thing that you
Thanks a lot for the write up Shawn! I'm actually just about to hit the
install button for a POC environment that I've created, however we are only
evaluating Smart IT as we have Kinetic Data for our request tools. The one
thing that you mentioned already and I don't really like is that you ha
Good morning,
I thought I'd provide you all with my first impressions on MyIT and SmartIT.
Basically, I set up a new development Remedy environment and took a copy of the
production database so we'd have a good working proof of concept system. Last
week, we installed MyIT and SmartIT and poin
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