Re: OVERVIEW CONSOLE BLANK

2011-05-26 Thread Patel, Fazila
SList) [mailto:arslist@ARSLIST.ORG] On Behalf Of uday kiran Sent: 26 May 2011 12:28 To: arslist@ARSLIST.ORG Subject: Re: OVERVIEW CONSOLE BLANK May i know what you changed in User Profile?? Thanks Udayakiran On Thu, May 26, 2011 at 1:21 PM, Patel, Fazila wrote: > ** > > Thanks to everyone.  T

Re: OVERVIEW CONSOLE BLANK

2011-05-26 Thread uday kiran
54 > > Fax    :+27 11 545 4554 > > Cell :+27 82 922 2322 > > Email  : fazila.pa...@siemens.com > > > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza >

Re: OVERVIEW CONSOLE BLANK

2011-05-26 Thread Patel, Fazila
ent: 25 May 2011 19:25 To: arslist@ARSLIST.ORG Subject: Re: OVERVIEW CONSOLE BLANK That's a good thought.. Even if he does have flash installed check the version.. Usually the user client would prompt if there is no flash installed and display a clickable link to download it if it

Re: OVERVIEW CONSOLE BLANK

2011-05-25 Thread Joe Martin D'Souza
: Wednesday, May 25, 2011 8:34 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: OVERVIEW CONSOLE BLANK ** Does the client have Flash installed? Rick On May 25, 2011 5:07 AM, "Patel, Fazila" wrote: > I am having a strange problem on one of the User'

Re: OVERVIEW CONSOLE BLANK

2011-05-25 Thread Rick Cook
__ > From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Rick Cook > Sent: 25 May 2011 14:35 > To: arslist@ARSLIST.ORG > Subject: Re: OVERVIEW CONSOLE BLANK > > ** > > Does the client have Flash installed? > > Rick >

Re: OVERVIEW CONSOLE BLANK

2011-05-25 Thread Patel, Fazila
ERVIEW CONSOLE BLANK ** Does the client have Flash installed? Rick On May 25, 2011 5:07 AM, "Patel, Fazila" mailto:fazila.pa...@siemens.com>> wrote: > I am having a strange problem on one of the User's PC. When opening the > overview console, it is blank. It does not

Re: OVERVIEW CONSOLE BLANK

2011-05-25 Thread Rick Cook
Does the client have Flash installed? Rick On May 25, 2011 5:07 AM, "Patel, Fazila" wrote: > I am having a strange problem on one of the User's PC. When opening the overview console, it is blank. It does not bring up anything. I have deleted all arf & arv files from the User's PC but am still exp

Re: OVERVIEW CONSOLE BLANK

2011-05-25 Thread JD Hood
Presuming all other users are OK & only this user is affected... Did his browser change (update or revert to different ver)? Did his local java jre change (update or revert to different ver)? Did you clear the local browser cache? Did you clear the local java cache? Did it work before, but suddenl

OVERVIEW CONSOLE BLANK

2011-05-25 Thread Patel, Fazila
I am having a strange problem on one of the User's PC. When opening the overview console, it is blank. It does not bring up anything. I have deleted all arf & arv files from the User's PC but am still experiencing the problem. Does anyone know what the problem might be? Kind Regards, Fazil