Would you be able to send a screen shot of the error you are seeing when you
access overview console?
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to this message, and then delete it from your system. **Thank
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Date: Mon, 3 Oct 2011 18:21:55 -0400
From: jdso...@shyle.net
Subject: Re: CRITICAL - ARS Does not start
To: arslist@ARSLIST.ORG
**
Hugo,
An incompatible version of Java may do a lot of other
it, and do not
disclose it to others. Please notify the sender of the delivery error by
replying to this message, and then delete it from your system. Thank you.
Date: Tue, 4 Oct 2011 09:16:20 -0400
From: remedy...@gmail.com
Subject: Re: CRITICAL - ARS Does not start
To: arslist@ARSLIST.ORG
**
go
To: arslist@ARSLIST.ORG
Subject: Re: CRITICAL - ARS Does not start
**
I've already checked that, even once the upgrade ended, I used the old ar.cfg
file to start up the services, but just the same result.
Hugo Ruesga
Software Development Advisor
US 972.577.7000 x 332.3868
MX +52 (33) 3332.3868
P
to this message, and then delete it from your system. Thank you.
Date: Tue, 4 Oct 2011 12:23:48 -0400
From: wirasat.sidd...@occ.treas.gov
Subject: Re: CRITICAL - ARS Does not start
To: arslist@ARSLIST.ORG
**
Do you guys do the database and Application server back up. You may want to
consider
Recently we had our production server not start because we had a file in
the C Root folder called Program
The system seemed to think this was a folder not an empty file. It was
caused by xcopy.
From: Action Request System discussion list(ARSList)
the sender of the delivery error by
replying to this message, and then delete it from your system. Thank you.
Date: Mon, 3 Oct 2011 18:21:55 -0400
From: jdso...@shyle.net
Subject: Re: CRITICAL - ARS Does not start
To: arslist@ARSLIST.ORG
**
Hugo,
An incompatible version of Java may
Hugo,
An incompatible version of Java may do a lot of other things but cannot prevent
the AR System from starting. The AR System Server itself does not depend on JRE
or JDK, its sub systems such as web services, mid tier, email engine etc do..
So somehow I doubt the update of Java has caused
are responding. Are the
other plugins such as the AR Server information plugin, etc working? Maybe your
plugin server has failed to start?
Joe
From: Hyunkel v2.0
Sent: Monday, October 03, 2011 7:06 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: CRITICAL - ARS Does
of the delivery error by
replying to this message, and then delete it from your system. Thank you.
Date: Mon, 3 Oct 2011 19:18:53 -0400
From: jdso...@shyle.net
Subject: Re: CRITICAL - ARS Does not start
To: arslist@ARSLIST.ORG
**
If running the upgrade was your solution to make it work
the sender of the delivery error by
replying to this message, and then delete it from your system. Thank you.
Date: Mon, 3 Oct 2011 20:47:05 -0400
From: jdso...@shyle.net
Subject: Re: CRITICAL - ARS Does not start
To: arslist@ARSLIST.ORG
**
What is the plugin server port?? The plugin
change to make it match..
Joe
From: Hyunkel v2.0
Sent: Monday, October 03, 2011 9:01 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: CRITICAL - ARS Does not start
**
I'm using the port, but I'm not seeing that in the ar.cfg either
armonitor.cfg files
-0400
From: jdso...@shyle.net
Subject: Re: CRITICAL - ARS Does not start
To: arslist@ARSLIST.ORG
**
There is your problem then.. there should be a startup line for the plugin
server.. Without that line or if that line is commented out, the plugin server
will not start..
Do you have another
To: arslist@ARSLIST.ORG
Subject: Re: CRITICAL - ARS Does not start
**
Actually I did it, now the error message is ARERR91.
I don't have the chance to compare to any other environment since the previous
DEV/UAT was deleted
I'm trying using other ports to see if one can accept the startup from arplugin
notify the sender of the delivery error by
replying to this message, and then delete it from your system. Thank you.
Date: Mon, 3 Oct 2011 21:30:37 -0400
From: jdso...@shyle.net
Subject: Re: CRITICAL - ARS Does not start
To: arslist@ARSLIST.ORG
**
Send the contents of your armonitor.cfg
: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: CRITICAL - ARS Does not start
**
Actually I did it, now the error message is ARERR91.
I don't have the chance to compare to any other environment since the previous
DEV/UAT was deleted
I'm trying using other ports to see
notify the sender of the delivery error by
replying to this message, and then delete it from your system. Thank you.
Date: Mon, 3 Oct 2011 21:48:07 -0400
From: jdso...@shyle.net
Subject: Re: CRITICAL - ARS Does not start
To: arslist@ARSLIST.ORG
**
Considering you have had a Java
: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: CRITICAL - ARS Does not start
**
Yes, but is the latest release, I've pointed armonitor.cfg to the previous and
valid Java VM path
Hugo Ruesga
Software Development Advisor
US 972.577.7000 x 332.3868
MX +52 (33) 3332.3868
P
your system. Thank you.
Date: Mon, 3 Oct 2011 22:24:32 -0400
From: jdso...@shyle.net
Subject: Re: CRITICAL - ARS Does not start
To: arslist@ARSLIST.ORG
**
The armonitor.cfg file looks fine.. the default memory allocation for the
jvm used by the plugin server (512) should be ok. But lets
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