Re: Capture Client Version

2009-04-24 Thread Shellman, David
** Roger, We have an Active Link that is attached to major forms that pushes $VERSION$ to a Client info form. The Active Link fires on submit or modify. If $USER$ and $VERSION$ do not match it creates a new record. Take care as this also logs API and MidTier. Dave -

Re: Capture Client Version

2009-04-24 Thread LJ Longwing
Well...I beg to differ. You say you don't have a way to verify user client version...but the simple fact that they are reporting that they are using 6.3 is verifying that they may have installed the new version...but they are still using the old one... _ From: Action Request System

Re: Capture Client Version

2009-04-24 Thread strauss
For sport, you could always restrict the server to client connections of version 7 or above (Minimum API = 12); that will root out your 6.3 users very quickly! Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/

Re: Capture Client Version

2009-04-24 Thread Nall, Roger
-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shellman, David Sent: Friday, April 24, 2009 4:00 PM To: arslist@ARSLIST.ORG Subject: Re: Capture

Re: Capture Client Version

2009-04-24 Thread Grooms, Frederick W
discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, April 24, 2009 4:59 PM To: arslist@ARSLIST.ORG Subject: Re: Capture Client Version Thanks for the info. Unfortunately this does not tell me what I need to know. I am trying to find out what in the client

Re: Capture Client Version

2009-04-24 Thread Nall, Roger
-Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Friday, April 24, 2009 5:15 PM To: arslist@ARSLIST.ORG Subject: Re: Capture Client Version I think it is based on the actual User.exe (It is the same info

Re: Capture Client Version

2009-04-24 Thread Shellman, David
Sent: Fri Apr 24 17:58:33 2009 Subject: Re: Capture Client Version Thanks for the info. Unfortunately this does not tell me what I need to know. I am trying to find out what in the client sends this information. Is it the Registry? Is there something in the API call on login? Thanks

Re: Capture Client Version

2009-04-24 Thread Nall, Roger
] On Behalf Of Shellman, David Sent: Friday, April 24, 2009 5:32 PM To: arslist@ARSLIST.ORG Subject: Re: Capture Client Version Roger, If it's being captured at login, then I would assume that an Active Link is firing on open of the Home Page or a hidden form that is associated with login workflow

Re: Capture Client Version

2009-04-24 Thread Begosh, Kevin
...@lmco.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, April 24, 2009 4:34 PM To: arslist@ARSLIST.ORG Subject: Re: Capture Client Version Thanks for the update, Dave. This really helps. Roger

Re: Capture Client Version

2009-04-24 Thread Calman Steynberg
Roger, Turn on API logging on the server. It includes the user name, IP address and protocol version of the client that is connecting to the server. This is from a 6.3 driver (protocol 11): API TID: 003176 RPC ID: 000899 Queue: Fast Client-RPC: 390620USER: Demo /* Fri Apr 24

Re: Capture Client Version

2009-04-24 Thread Nall, Roger
) [mailto:arsl...@arslist.org] On Behalf Of Calman Steynberg Sent: Friday, April 24, 2009 6:48 PM To: arslist@ARSLIST.ORG Subject: Re: Capture Client Version ** Roger, Turn on API logging on the server. It includes the user name, IP address and protocol version of the client that is connecting