not resolve the printing issues for the user, you may
want to try a manual reinstall.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Saturday, 12 April 2008 5:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: Printing Incidents
I
Do you have the ODBC uses underscores option set?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Friday, April 11, 2008 2:05 PM
To: arslist@ARSLIST.ORG
Subject: Printing Incidents
As we get closer (we thought)
Of William Rentfrow
Sent: Friday, April 11, 2008 2:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Printing Incidents
Do you have the ODBC uses underscores option set?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent
manually re-installing the user tool on a test machine?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Friday, April 11, 2008 2:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: Printing Incidents
Yes - it is also in all
Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow
Sent: Friday, April 11, 2008 2:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Printing Incidents
I presume you are using the user tool from your previous comments.
How was it installed? When it installs
We are on 6.3, so this may not apply, but we have a button that runs a
report to print tickets as well. If the user specifies a preference
server when logging in, they will get an error when they try to run this
report. Its almost always a 1658 error though, not a time-out issue. If
you
Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow
Sent: Friday, April 11, 2008 2:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Printing Incidents
I presume you are using the user tool from your previous comments.
How was it installed
To: arslist@ARSLIST.ORG
Subject: Re: Printing Incidents
**
Ok I had a weird one like that myself and server was set to a specific TCP
port. So in tools\options Advance tab in the Report section; I had to
specifically reference the server and the TCP port. That fixed the problem I
was having, perhaps
: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A.
Sent: Friday, April 11, 2008 2:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Printing Incidents
**
I have experienced the same thing
.
Thanks,
Dave Fincher
- Original Message
From: Melissa Reed [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Wednesday, November 7, 2007 9:51:14 PM
Subject: Re: Printing incidents from the web
Thanks for the info but I'm having trouble with the fact that the out
of the box functionality
Thanks for the info but I'm having trouble with the fact that the out
of the box functionality of the Print button on the Incident form
requires Crystal. You can use the Print button for Work Info on the
Incident Console which is not a Crystal report. Why should the other
print button work any
Melissa,
Yes, when running Mid Tier you need to have a Crystal Web or Crystal Enterprise
running, either on the Mid Tier server or on a seperate server. There are
various configuration settings in the AR Config utility for Mid Tier which tell
it how to access Crystal to service the report.
Hi,
We are having the same problems. I think it's a downer that just to be
able to print reports we would need to get a license for another
product. How come there isn't a way to print records (without any
additional cost) just like the way it can be done in Mid-Tier 6.3?
Any ideas?
~ Eli ~
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