Remedy 7.6.04- SRM is not generating INCIDENTs and WOs.

2012-04-02 Thread Anshul Sangal
Remedy 7.6.04- SRM is not generating INCIDENTs and WOs. Remedy REQs stuck under "Submitted". Some of the REQ actually took 21 hours to generate Incidents/Work Orders. Seeing issues where Incidents/Work Orders are not getting created. REQs stuck under "Submitted". Requests

Re: Remedy 7.6.04- SRM is not generating INCIDENTs and WOs.

2012-04-02 Thread Mohamed Abdelaziz
generating INCIDENTs and WOs. Remedy 7.6.04- SRM is not generating INCIDENTs and WOs. Remedy REQs stuck under "Submitted". Some of the REQ actually took 21 hours to generate Incidents/Work Orders. Seeing issues where Incidents/Work Orders are not getting created. REQs stuck under

Re: Remedy 7.6.04- SRM is not generating INCIDENTs and WOs.

2012-04-02 Thread patrick zandi
sage- > From: Anshul Sangal [mailto:anshul_san...@dell.com] > Sent: Monday, April 02, 2012 10:22 AM > Subject: Remedy 7.6.04- SRM is not generating INCIDENTs and WOs. > > Remedy 7.6.04- SRM is not generating INCIDENTs and WOs. > > Remedy REQs stuck under "Submitted"

Re: Remedy 7.6.04- SRM is not generating INCIDENTs and WOs.

2012-04-02 Thread Anshul Sangal
ST.ORG] On Behalf Of patrick zandi Sent: Tuesday, April 03, 2012 12:57 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy 7.6.04- SRM is not generating INCIDENTs and WOs. ** Ewe is this a bug? Versions applicable? On Mon, Apr 2, 2012 at 2:46 PM, Mohamed Abdelaziz mailto:moe.abdela...@gmail.com>>

Re: Remedy 7.6.04- SRM is not generating INCIDENTs and WOs.

2012-04-02 Thread Tauf Chowdhury
@ARSLIST.ORG] *On Behalf Of *patrick zandi *Sent:* Tuesday, April 03, 2012 12:57 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Remedy 7.6.04- SRM is not generating INCIDENTs and WOs. ** Ewe is this a bug? Versions applicable? On Mon, Apr 2, 2012 at 2:46 PM, Mohamed Abdelaziz wrote: Open your CAI