Hi all,
I'm working through a developing a process for refreshing our dev/qa
environments with production data. We dumped the data from production into dev
and I've done a lot of cleanup and re-pointing so Remedy/ITSM is working
correctly. That part seems to be fine.
The issue I'm having is
, June 20, 2012 2:43 PM
To: arslist@ARSLIST.ORG
Subject: Remedy DB refresh and Business Objects
**
Hi all,
I'm working through a developing a process for refreshing our dev/qa
environments with production data. We dumped the data from production into dev
and I've done a lot of cleanup and re
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Peters, Ron
Sent: Wednesday, June 20, 2012 2:43 PM
To: arslist@ARSLIST.ORG
Subject: Remedy DB refresh and Business Objects
**
Hi all,
I'm working through a developing a process
@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Wednesday, June 20, 2012 12:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy DB refresh and Business Objects
It sounds like you copied the entire database instead of just the aradmin
schema. When copying data from production down to a non-prod
You will need to repoint the BOXI universe (the ITSM universe) to your dev DB.
That connectivity info is resident on the BOXI server and so even though you
have successfully managed to port ARS between the two systems, the BOXI
connection to the ARS DB has not been updated.
You can re-point
I am not an expert with the BO but recently had to self learn while trying
to deploy BMC Analytics solution.
I am assuming you are using BO with BMC Analytics.
When BO is installed it has two options
a) Installer installs a small MySQL dirby database within the BO
installation to store BO
Could you list all tables in ARSystem except those starting by t, h or b?
I'm suspecting that you are using the same database for ARS and BO.
Jose M. Huerta
Project Manager**
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W
Sent: Wednesday, June 20, 2012 2:07 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy DB refresh and Business Objects
**
It looks like you are using a Microsoft database (I use Oracle). Schema in
Oracle terms usually means Owner in MS terms. Look at who owns the objects
(tables/views
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