Re: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156 - RESOLVED!

2013-01-30 Thread Sanford, Claire
:48 AM To: arslist@ARSLIST.ORGjavascript:_e(%7b%7d,%20'cvml',%20'arslist@ARSLIST.ORG'); Subject: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156 ** Anyone else get this error message when creating a Change Request? The selected Change Requester is not valid. Use the Return function

Re: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156

2013-01-29 Thread Pierson, Shawn
(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Monday, January 28, 2013 10:48 AM To: arslist@ARSLIST.ORG Subject: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156 ** Anyone else get this error message when creating a Change Request? The selected Change Requester

Re: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156

2013-01-29 Thread H G
) [mailto: arslist@ARSLIST.ORG javascript:_e({}, 'cvml', 'arslist@ARSLIST.ORG');] *On Behalf Of *Sanford, Claire *Sent:* Monday, January 28, 2013 10:48 AM *To:* arslist@ARSLIST.ORG javascript:_e({}, 'cvml', 'arslist@ARSLIST.ORG'); *Subject:* Remedy ITSM 7.6.04 - Change Management - ARERR

Remedy ITSM 7.6.04 - Change Management - ARERR 1441156

2013-01-28 Thread Sanford, Claire
Anyone else get this error message when creating a Change Request? The selected Change Requester is not valid. Use the Return function on the Last Name, First Name, or Phone Number fields to retrieve the Requester's information. (ARERR 1441156) The Last Name, First Name, and Phone Number

Re: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156

2013-01-28 Thread Tauf Chowdhury
Claire, Check the people form and make sure that they have a default support group set. I've seen this where on the support group tab, all the groups are set to No in the default column. At least one needs to be Yes. Sent from my iPhone On Jan 28, 2013, at 11:48 AM, Sanford, Claire

Re: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156

2013-01-28 Thread Tommy Morris
972.899.2366 - office 972.899.2898 - fax From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Monday, January 28, 2013 10:48 AM To: arslist@ARSLIST.ORG Subject: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156 ** Anyone else get

Re: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156

2013-01-28 Thread patchsk
Is this happening during the SAVE(Commit) of CR or during selection of change coordinator? I have see before something similar to this on ITSM 7.6.03. The solution for us was to delete the users profile and user form entry, recreate and assign the permissions again from scratch. During our

Re: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156

2013-01-28 Thread Martinez, Marcelo A
at the following url: www.cpchem.com/forms/disclaimer1.asp From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Monday, January 28, 2013 10:48 AM To: arslist@ARSLIST.ORG Subject: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156 ** Anyone

Re: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156

2013-01-28 Thread Bennett, Craig
+1 on ensuring default support group flag. We just had the same issue here From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Monday, January 28, 2013 10:51 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy ITSM 7.6.04 - Change

Re: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156

2013-01-28 Thread Sanford, Claire
(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Monday, January 28, 2013 10:51 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156 ** Claire, Check the people form and make sure that they have a default support group set. I've