:48 AM
To:
arslist@ARSLIST.ORGjavascript:_e(%7b%7d,%20'cvml',%20'arslist@ARSLIST.ORG');
Subject: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156
**
Anyone else get this error message when creating a Change Request?
The selected Change Requester is not valid. Use the Return function
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Monday, January 28, 2013 10:48 AM
To: arslist@ARSLIST.ORG
Subject: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156
**
Anyone else get this error message when creating a Change Request?
The selected Change Requester
) [mailto:
arslist@ARSLIST.ORG javascript:_e({}, 'cvml', 'arslist@ARSLIST.ORG');] *On
Behalf Of *Sanford, Claire
*Sent:* Monday, January 28, 2013 10:48 AM
*To:* arslist@ARSLIST.ORG javascript:_e({}, 'cvml',
'arslist@ARSLIST.ORG');
*Subject:* Remedy ITSM 7.6.04 - Change Management - ARERR
Anyone else get this error message when creating a Change Request?
The selected Change Requester is not valid. Use the Return function on the Last
Name, First Name, or Phone Number fields to retrieve the Requester's
information. (ARERR 1441156)
The Last Name, First Name, and Phone Number
Claire,
Check the people form and make sure that they have a default support group
set. I've seen this where on the support group tab, all the groups are set
to No in the default column. At least one needs to be Yes.
Sent from my iPhone
On Jan 28, 2013, at 11:48 AM, Sanford, Claire
972.899.2366 - office
972.899.2898 - fax
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Monday, January 28, 2013 10:48 AM
To: arslist@ARSLIST.ORG
Subject: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156
**
Anyone else get
Is this happening during the SAVE(Commit) of CR or during selection of
change coordinator?
I have see before something similar to this on ITSM 7.6.03. The solution
for us was to delete the users profile and user form entry, recreate and
assign the permissions again from scratch.
During our
at the following url:
www.cpchem.com/forms/disclaimer1.asp
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Monday, January 28, 2013 10:48 AM
To: arslist@ARSLIST.ORG
Subject: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156
**
Anyone
+1 on ensuring default support group flag. We just had the same issue here
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Monday, January 28, 2013 10:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy ITSM 7.6.04 - Change
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Monday, January 28, 2013 10:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy ITSM 7.6.04 - Change Management - ARERR 1441156
**
Claire,
Check the people form and make sure that they have a default support group set.
I've
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