Re: Remedy Inbound Email errors Hopefully resolved

2012-05-04 Thread Goodall, Andrew C
ay, May 04, 2012 12:15 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Inbound Email errors Hopefully resolved ** If that is current then that should be enough. If you're still having the issue it may indicate you have a process looping and causing memory to be exhausted. If you are u

Re: Remedy Inbound Email errors Hopefully resolved

2012-05-04 Thread Sanford, Claire
RSLIST.ORG Subject: Re: Remedy Inbound Email errors Hopefully resolved ** If that is current then that should be enough. If you're still having the issue it may indicate you have a process looping and causing memory to be exhausted. If you are using MAPI for inbound then you are stuck wit

Re: Remedy Inbound Email errors Hopefully resolved

2012-05-04 Thread Goodall, Andrew C
ORG Subject: Re: Remedy Inbound Email errors Hopefully resolved ** Andrew, Are you suggesting increasing these values? What value would you give them if you had plenty of memory available? Current: JVM Option Count = 4 JVM Option Number 2 = -Xms256m JVM Option Number 3 =

Re: Remedy Inbound Email errors Hopefully resolved

2012-05-04 Thread Sanford, Claire
@ARSLIST.ORG] On Behalf Of Goodall, Andrew C Sent: Thursday, May 03, 2012 11:07 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Inbound Email errors Hopefully resolved ** Go to "regedit" on server And go to registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BMC Remedy Em

Re: Remedy Inbound Email errors Hopefully resolved

2012-05-03 Thread Goodall, Andrew C
rslist@ARSLIST.ORG] On Behalf Of Matthew Perrault Sent: Thursday, May 03, 2012 3:14 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Inbound Email errors Hopefully resolved ** Sorry, Should have included version info ARS 7.1 Windows 2003 SQL Server 2005 I did that when we first started seei

Re: Remedy Inbound Email errors Hopefully resolved

2012-05-03 Thread Matthew Perrault
On Behalf Of Goodall, Andrew C Sent: Thursday, May 03, 2012 11:07 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Inbound Email errors Hopefully resolved ** Go to "regedit" on server And go to registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BMC Remedy Email Engine - \Pa

Re: Remedy Inbound Email errors Hopefully resolved

2012-05-03 Thread Goodall, Andrew C
[mailto:arslist@ARSLIST.ORG] On Behalf Of Lyle Taylor Sent: Thursday, May 03, 2012 10:40 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Inbound Email errors Hopefully resolved ** The error says that the Email Engine is running out of memory. You probably just need to configure it to allow it to

Re: Remedy Inbound Email errors Hopefully resolved

2012-05-03 Thread Lyle Taylor
: arslist@ARSLIST.ORG Subject: Remedy Inbound Email errors Hopefully resolved ** I think/hope this is resolved. When We were getting the thread stack errors, it kept mentioning a specific thread Exception in thread "ID005056987A2ElBR3TwDI2fEgH_gh" java.lang.OutOfMemoryError: Java heap s

Remedy Inbound Email errors Hopefully resolved

2012-05-02 Thread Matthew Perrault
I think/hope this is resolved. When We were getting the thread stack errors, it kept mentioning a specific thread Exception in thread "ID005056987A2ElBR3TwDI2fEgH_gh" java.lang.OutOfMemoryError: Java heap space That ID corresponded to our Incoming Mailbox GUID. We deleted the Incoming mailbox co