on ITSM/Server being a full time job for one or more people. You may
> get lucky here.
>
> As Roger said, TEST, TEST, and TEST.
>
> John Rosquist
> Windward
>
>
>
>
>
>
>
>
>
>
> - Original Message
> From: Richard Copits <[EMAIL PROTECT
for one or more people. You may get
lucky here.
As Roger said, TEST, TEST, and TEST.
John Rosquist
Windward
- Original Message
From: Richard Copits <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Friday, February 1, 2008 9:36:07 AM
Subject: Re: Remedy Version
f Nall, Roger
Sent: Friday, February 01, 2008 9:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Version 7
**
Hello Richard,
First of all welcome to the List. We all hope you will enjoy your
experience with this group.
Now that we have the niceties out of the way we can get
9:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Version 7
**
Yes and No
ITSM is a canned OOB application developed and sold separately by BMC
that runs on the AR System (There are several OOB applications sold by
BMC for the AR System). Here (where I work) we do not use any
L PROTECTED] On Behalf Of Richard Copits
Sent: Friday, February 01, 2008 8:45 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Version 7
I'm new to the list and would like to ask some questions. Replies
can be sent offlist if you wish
We have Remedy 6.x and have been asked to eva
list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Richard Copits
Sent: Friday, February 01, 2008 8:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Version 7
Isn't the AR system the server part and the ITIL/BMC part the
applications layer?
From: Action Request System discussion
Isn't the AR system the server part and the ITIL/BMC part the
applications layer?
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Friday, February 01, 2008 9:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Version 7
**
You need to be a bit more clear - are you talking about AR System v7 or
ITSM v7? HUGE difference.
Rick
On Feb 1, 2008 5:44 AM, Richard Copits <[EMAIL PROTECTED]>
wrote:
> **
>
> I'm new to the list and would like to ask some questions. Replies
>
> can be sent offlist if you wish….
>
>
>
> We ha
I'm new to the list and would like to ask some questions. Replies
can be sent offlist if you wish
We have Remedy 6.x and have been asked to evaluate
version 7. My questions are:
1. How long did it take you to bring up version 7?
2. Did you have to go to training to effec
m: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Ted Takvorian
> Sent: Saturday, March 17, 2007 10:03 AM
> To: arslist@ARSLIST.ORG
> Subject: Advice on upgrading to Remedy Version 7
>
> Hello, I am about to kickoff a project to upgrade Remedy V
MAIL PROTECTED] On Behalf Of Ted Takvorian
> Sent: Saturday, March 17, 2007 10:03 AM
> To: arslist@ARSLIST.ORG
> Subject: Advice on upgrading to Remedy Version 7
>
> Hello, I am about to kickoff a project to upgrade Remedy V6 to V7. Before
> doing so, I'm most i
Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf OfTed Takvorian
Sent: Saturday, March 17, 2007 10:03 AM
To:arslist@ARSLIST.ORG
Subject: Advice on upgrading to Remedy Version7
Hello, I am about to kickoff a project to upgrade Remedy V6 toV7. Before
d
.ORG
cc
Subject
Advice on upgrading to Remedy Version 7
Hello, I am about to kickoff a project to upgrade Remedy V6 to V7. Before
doing so, I'm most interested in learning from others about their
experiences. Initially, I'm attempting to gain a better understanding of
:
3-278-4112
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ted Takvorian
Sent: Saturday, March 17, 2007 10:03 AM
To: arslist@ARSLIST.ORG
Subject: Advice on upgrading to Remedy Version 7
Hello, I am about to kickoff a project
- Program Management
Merck & Co. Inc.
(908) 423-5124 office
(908) 217-9961 cell
[EMAIL PROTECTED]
--
View this message in context:
http://www.nabble.com/Advice-on-upgrading-to-Remedy-Version-7-tf3419792.html#a9531236
Sent from the ARS (Action Request System) mailing list archive
Akens
Sent: Friday, March 02, 2007 9:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy version 7 in production
Chris,
I am curious which groups you are pre-fetching the forms for and if the
majority of your users are in the same groups. It is my understanding
the the forms are cached on a group list
Chris,
I am curious which groups you are pre-fetching the forms for and if the
majority of your users are in the same groups. It is my understanding the
the forms are cached on a group list basis. To make this worthwhile, we
would have to pre-fetch certain forms for dozens of combinations due to o
PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy version 7 in production
**
We've been playing around with the prefetch as well here with Mid-Tier 7.0.01.
We're setup with the IIS6/ServletExec combination. So far, I've seen no
apparent usefullness to this utility. I suspect i
__
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Thursday, March 01, 2007 12:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy version 7 in production
I would switch to the Tomcat 5.5 standalone installation and try that. It
installs by default if you install mid-
pdesk/
_
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Hendershot,Bruce D.
Sent: Thursday, March 01, 2007 11:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy version 7 in production
**
Mid-Tier hangs. Restarting the Apache Tomcat se
007 11:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy version 7 in production
**
What problems are you seeing with Tomcat?? Are you using the Tomcat web
component as well as the servlet, as opposed to using the servlet with IIS
which requires the JK connector. Using the connector negates a
@ARSLIST.ORG
Subject: Re: Remedy version 7 in production
**
We are on version 7.0.01 as of 17 February. Other than some instability of the
Mid-tier, which is apparently caused by the Apache Tomcat component, we're
seeing no problems. We upgraded from 5.1. We have 20+ applications in
produ
75023
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Hendershot,Bruce D.
Sent: Thursday, March 01, 2007 8:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy version 7 in production
We are on version 7.0.01 as of 17 February. Other tha
2005
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Runar Helle
Sent: Thursday, March 01, 2007 9:03 AM
To: arslist@ARSLIST.ORG
Subject: Remedy version 7 in production
**
Hi, all
I was just wondering if anyone on this
Hi, all
I was just wondering if anyone on this list has put Remedy version 7 into live
production. If so, how is your experience so far? Is it stable once you have it
up and running?
We are thinking about upgrading ARS, Midtier and Service desk. We also have
some homemade applications
To: ARSList Readers
The following BMC Remedy training class has been scheduled in Denver (new
BMC training location) from 12/4/06 - 12/8/06:
BMC Remedy AR System 7.x: Administering - Part 2 (5 day course, $3000 per
attendee). Note: There is a prerequisite for this class which is a
web-bas
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