-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of strauss
Sent: Friday, March 07, 2008 5:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: Users of Remedy Knowledge Management 7.1 Patch
**
Good news! Support sent me patch 1610 to debug with, sin
ng & IT Center
http://itsm.unt.edu/
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, March 07, 2008 12:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Users of Remedy Know
d to end environment..
Cheers
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of strauss
Sent: Friday, March 07, 2008 1:07 AM
To: arslist@ARSLIST.ORG
Subject: Re: Users of Remedy Knowledge Management 7.1 Patch
**
I
ystem discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Thursday, March 06, 2008 11:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: Users of Remedy Knowledge Management 7.1 Patch
**
And they told me to go to 7.2 becau
] Behalf Of strauss
Sent: Friday, March 07, 2008 12:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: Users of Remedy Knowledge Management 7.1 Patch
**
Here's an interesting twist we caught today during acceptance testing on
the pre-production system:
Our RKM 7.2 server allows users to l
Here's an interesting twist we caught today during acceptance testing on
the pre-production system:
Our RKM 7.2 server allows users to log in who have local passwords in
ARS, or anonymous through the Self-Service portal. It refuses users who
rely on AREA LDAP authentication with the error "Inval
t)
[mailto:[EMAIL PROTECTED] Behalf Of strauss
Sent: Thursday, March 06, 2008 12:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: Users of Remedy Knowledge Management 7.1 Patch
**
Security? The helpdesk has linked the self-service portal setup at
http://web3.unt.edu/helpdesk/service/service.ph
//itsm.unt.edu/
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Wednesday, March 05, 2008 10:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: Users of Remedy Knowledge M
st(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of strauss
Sent: Wednesday, March 05, 2008 11:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: Users of Remedy Knowledge Management 7.1 Patch
Sorry - my "fix" was to get my server onto RKM 7.2.00.1591, which fixes some
nasty problems in 7.2.00.1521.
//itsm.unt.edu/
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Wednesday, March 05, 2008 9:45 PM
To: arslist@ARSLIST.ORG
Subject: Users of Remedy Knowledge Management 7.1 Patch
Anyone out there who is willing to compare a few issues I am having against
what you have?
I have been told by Remedy Support that they have discontinued further
development on RKM 7.1 as they are on RKM 7.2 (so much for we will support 3
versions backwards), and there are some issues I am dealing
11 matches
Mail list logo