Re: error in work order

2012-03-21 Thread Sam Anderson
to:samanderson...@gmail.com] > *Sent:* Monday, March 19, 2012 4:26 PM > *Subject:* error in work order > > ** ** > > ** Hi All, > > Require suggestion on the following.Getting error in work order when user > tries to re-assign the ticket to someone from the same group.All

Re: error in work order

2012-03-20 Thread Mohamed Abdelaziz
[mailto:samanderson...@gmail.com] Sent: Monday, March 19, 2012 4:26 PM Subject: error in work order ** Hi All, Require suggestion on the following.Getting error in work order when user tries to re-assign the ticket to someone from the same group.All the people in a particular group has the same

Re: error in work order

2012-03-20 Thread Sam Anderson
" wrote: > >> ** Hi All, >> >> >> Require suggestion on the following.Getting error in work order when user >> tries to re-assign the ticket to someone from the same group.All the people >> in a particular group has the same permission and roles.ITSM 7.6.Error sa

Re: error in work order

2012-03-19 Thread Saji Philip
Do these people have similar names? Or do they have dual accounts, ie an admin account and a regular account? On Mar 19, 2012 3:36 PM, "Sam Anderson" wrote: > ** Hi All, > > Require suggestion on the following.Getting error in work order when user > tries to re-assign the

error in work order

2012-03-19 Thread Sam Anderson
Hi All, Require suggestion on the following.Getting error in work order when user tries to re-assign the ticket to someone from the same group.All the people in a particular group has the same permission and roles.ITSM 7.6.Error says "Requested For"user can't be uniquely identifie