Re: Reporting question

2015-03-18 Thread Arner, Todd
time but my get you what you need. Hope that’s helpful. Thanks, Todd Arner Great Lakes From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II Sent: Tuesday, March 17, 2015 4:24 PM To: arslist@ARSLIST.ORG Subject: Re: Reporting

Re: Reporting question

2015-03-17 Thread Warren R. Baltimore II
Thanks all! I was aware of the pre built using the advanced query bar. This customer wanted them built directly into the report, and unless it's a crystal or Birt report, that isn't going to happen. a well.. On Tue, Mar 17, 2015 at 2:03 PM, Patrick Zandi remedy...@gmail.com wrote:

Re: Reporting question

2015-03-17 Thread Givens, Gregory CTR NPC, Pers 54
Givens CTR Pers-54 Remedy Admin -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II Sent: Tuesday, March 17, 2015 11:15 AM To: arslist@ARSLIST.ORG Subject: Reporting question ** ARS 7.6.04 ITSM 7.6.04 We

Re: Reporting question

2015-03-17 Thread Patrick Zandi
I was looking for that.. myself.. On Tue, Mar 17, 2015 at 2:00 PM, Frank Caruso caruso.fr...@gmail.com wrote: Not sure if this helps but you can create Advanced searches which do prompt for parameters. In the advanced bar you can type the following: 'Submit Date' = $Enter Start Date$ and

Re: Reporting question

2015-03-17 Thread Frank Caruso
Not sure if this helps but you can create Advanced searches which do prompt for parameters. In the advanced bar you can type the following: 'Submit Date' = $Enter Start Date$ and 'Submit Date' = $End Date$ When you run this a dialog box will appear asking for the dates. After the query is run

Reporting question

2015-03-17 Thread Warren R. Baltimore II
ARS 7.6.04 ITSM 7.6.04 We just moved off of an ARS 6.3 client based installation. I am now getting a ton of questions about reporting. The Mid Tier manuals appendixes infer that you can still build reports with embedded qualifications that use parameters. However whenever I try to do it, I get

Re: Reporting question

2015-03-17 Thread Patrick Zandi
As far as I know and seen, Variables (Popped up) is not possible. the only way is the choose field, =; value in the form under the report console. you can create pre configured reports and put them out there on the console as a menu. There are ways to give them prebuilt Query's in the form as

Re: Reporting question

2015-03-17 Thread Patrick Zandi
https://www.youtube.com/watch?v=meGxFeH0Kbg On Tue, Mar 17, 2015 at 12:33 PM, Patrick Zandi remedy...@gmail.com wrote: As far as I know and seen, Variables (Popped up) is not possible. the only way is the choose field, =; value in the form under the report console. you can create pre

Re: Reporting question

2015-03-17 Thread Patrick Zandi
https://www.youtube.com/watch?v=R3x7yWUN95s On Tue, Mar 17, 2015 at 1:09 PM, Patrick Zandi remedy...@gmail.com wrote: https://www.youtube.com/watch?v=meGxFeH0Kbg On Tue, Mar 17, 2015 at 12:33 PM, Patrick Zandi remedy...@gmail.com wrote: As far as I know and seen, Variables (Popped up) is

Share Applications form reporting question

2011-09-14 Thread Larry Barnes
Is there a way to extract related information in the All Application Properties tab. I'm trying to get a report showing the Name, Version, and patch information for all applications. After doing a search I can report on the Application ID, Property Name and Property Value fields but cannot get

urgent Reporting question

2010-06-04 Thread Vianna Vianna
Using vs. 7.5 I would like to pull a report that shows all incidents which were assigned to a specific group, where the assignee has the member role of “Associate member” I believe I will have to either create a join form, or link 2 forms (if using Crystal to create the report). Anybody have

Reporting question - count of tickets open at a particular point in time

2008-11-24 Thread Julie L Kanakanui JLKANAKA
Hello, Wondering if anyone might have suggestion for best way to obtain snapshot stats of # of Cases open at a particular time each week (say, midnight on Wednesdays). I can run a Query with a search like: 'Created' = 10/9/2008 AND ('Resolved' 10/9/2008 OR 'Status*' Resolved) which

Re: Reporting question - count of tickets open at a particular point in time

2008-11-24 Thread Gayford, Matthew C.
JLKANAKA Sent: Monday, November 24, 2008 9:08 AM To: arslist@ARSLIST.ORG Subject: Reporting question - count of tickets open at a particular point in time ** Hello, Wondering if anyone might have suggestion for best way to obtain snapshot stats of # of Cases open at a particular time each week

Re: Reporting question - count of tickets open at a particular point in time

2008-11-24 Thread Frank, Gordon M. (CMS/CTR)
(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Julie L Kanakanui JLKANAKA Sent: Monday, November 24, 2008 9:08 AM To: arslist@ARSLIST.ORG Subject: Reporting question - count of tickets open at a particular point in time ** Hello, Wondering if anyone might have suggestion for best way to obtain

Re: Reporting question - count of tickets open at a particular point in time

2008-11-24 Thread Brien Dieterle
-- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Julie L Kanakanui JLKANAKA *Sent:* Monday, November 24, 2008 9:08 AM *To:* arslist@ARSLIST.ORG *Subject:* Reporting question - count of tickets open at a particular point in time

reporting question

2008-09-22 Thread sivarama velicheti
Hi Group, I have a reporting question to ask. I do not have any third party tools like crystal reports installed for report generation and hence my primary sources are using search or the advanced search functionality to generate reports. Is there a way where I can save the reports

Re: reporting question

2008-09-22 Thread sivarama velicheti
Thanks a lot. I can now save the reports to the local disk. Thanks Siva ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

SLA Reporting Question

2006-12-12 Thread John Kelley
Does anyone out there have a standard SLA report that they run which Results in how a groups SLA are in regards to Priorty. The out of box reports for SLA are not that informative to us. Maybe I'm just stuck on the Qualifications. Any help would be great. Here is an example what we need Help