Re: [Asterisk-biz] some things that really suck in customer support

2005-11-07 Thread Matt Riddell
Steve Totaro wrote: Probably because you nose is brown from Jeremy. And you're ugly... WTF this is not a playground...grow up! -- Cheers, Matt Riddell ___ http://www.sineapps.com/news.php (Daily Asterisk News - html)

Re: [Asterisk-biz] some things that really suck in customer support

2005-11-07 Thread Matt Riddell
Steve Totaro wrote: Please direct any legal correspondence to: Kelly, Drye Warren LLP Hope he's good and cheap. -- Cheers, Matt Riddell ___ http://www.sineapps.com/news.php (Daily Asterisk News - html) http://freevoip.gedameurope.com (Free

[Asterisk-biz] Voip Termination

2005-11-07 Thread System Engineering
PlainVoip.com Pay as you go. No monthly minimums or purchases. US Domestic starting at .0092c Canada .0128c UK .0121c Australia .0202c Check here for more rates and routes http://www.plainvoip.com/?page=showrates ___

Re: [Asterisk-biz] some things that really suck in customer support

2005-11-07 Thread Andrew Kohlsmith
On Monday 07 November 2005 00:24, Steve Totaro wrote: I'm a bit arrogant too. Probably because you nose is brown from Jeremy. Hahaha.. If you have seen any of my IRC conversations with him, you'd have not said that. It's clear you've got an axe to grind though, so grind away. You've hit

[Asterisk-biz] Is such a thing as a analog (or even IP) video door entry system available?

2005-11-07 Thread marin siklic
Hi! I realy like this idea of IP video door entery! I have regular analog door phone connected through Digium Wildcard TDM400P and Asterisk. When someone buzz the front door i can talk to him over my laptop and X-Lite softphone in the room. Now i want to connect IP camera and create videocall

Re: [Asterisk-biz] some things that really suck in customer support

2005-11-07 Thread Andrew Kohlsmith
On Monday 07 November 2005 06:11, Matt Riddell wrote: Hope he's good and cheap. With free customer support, too! -A. ___ Asterisk-Biz mailing list Asterisk-Biz@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-biz

Re: [Asterisk-biz] some things that really suck in customer support

2005-11-07 Thread Bill Michaelson
I can tell you that I experience the same frustration with my own customers. But it's irrelevant. What I really want to tell you, for your sake - not mine, is that I have steered clear of nufone because of judgments I've made based solely on comments you've made to this list. Yeah, I know;

[Asterisk-biz] DID in Sweden and Finland needed

2005-11-07 Thread Christian Krützfeldt
Hi, We need DID in Sweden and Finland preferable IAX. Please contact me at off-list at [EMAIL PROTECTED] Thanks, Christian Balticfinance IT ___ Asterisk-Biz mailing list Asterisk-Biz@lists.digium.com

Re: [Asterisk-biz] Voip Termination

2005-11-07 Thread Matt Riddell
System Engineering wrote: PlainVoip.com Pay as you go. No monthly minimums or purchases. US Domestic starting at .0092c UK .0121c How many channels available on these? -- Cheers, Matt Riddell ___ http://www.sineapps.com/news.php (Daily

Re: [Asterisk-biz] Re: some things that really suck in customer support

2005-11-07 Thread Andrew Kohlsmith
On Monday 07 November 2005 07:47, Bill Michaelson wrote: This doesn't surprise me - I've suspected that this is the case. I've also suspected that such attention is obtained at Jeremy's whim. I would not entrust a critical business function to a person who might have a capricious and

Re: [Asterisk-biz] Is such a thing as a analog (or even IP) video door entry system available?

2005-11-07 Thread Mark Phillips
My consultancy rates are $75 an hour plus equipment costs should any be required. marin siklic wrote: Hi! I realy like this idea of IP video door entery! I have regular analog door phone connected through Digium Wildcard TDM400P and Asterisk. When someone buzz the front door i can talk to him

Re: [Asterisk-biz] some things that really suck in customer support

2005-11-07 Thread Bill Michaelson
Good point. It's nice (and efficient) to be able to resolve problems simply and directly. But the screening problem is legitimate and real when there is any substantial volume. Andrew Kohlsmith wrote: On Monday 07 November 2005 00:00, Steve Totaro wrote: Simple agent scripts

Re: [Asterisk-biz] some things that really suck in customer support

2005-11-07 Thread Bill Michaelson
I think Mr. Totaro should be careful with his words here. But the image emerging here is that happy nufone customers just might be an exclusive and elite club. And I suspect there are plenty of competent potential customers that won't go near it. That's really unfortunate, for all parties.

Origination failover (Was: Re: [Asterisk-biz] Re: some things that really suck in customer suppor)t

2005-11-07 Thread tmassey
[EMAIL PROTECTED] wrote on 11/07/2005 08:07:54 AM: On Monday 07 November 2005 07:47, Bill Michaelson wrote: This doesn't surprise me - I've suspected that this is the case. I've also suspected that such attention is obtained at Jeremy's whim. I would not entrust a critical business

Re: Origination failover (Was: Re: [Asterisk-biz] Re: some things that really suck in customer suppor)t

2005-11-07 Thread Andrew Kohlsmith
On Monday 07 November 2005 09:59, [EMAIL PROTECTED] wrote: So what do you personally do? Live with a single VoIP provider? Use a PSTN provider? Personally I run the PRI my company has. Incoming is over the PRI, and I do have a few VOIP-sourced DIDs that haven't given me any trouble, but

Re: Origination failover (Was: Re: [Asterisk-biz] Re: some things that really suck in customer suppor)t

2005-11-07 Thread Yair Hakak
you are correct. origination and termination are from the point of view of the PSTN. your origination provider allows PSTN subscribers to originate calls to you. Your termination provider allows PSTN subscribers to recieve calls from you... -yair On 11/7/05, [EMAIL PROTECTED] [EMAIL PROTECTED]

[Asterisk-biz] Polycom IP501 requirement

2005-11-07 Thread David Cook
We have a requirement for Polycom IP501 handsets. Our initial requirement is for 5 handsets, this is to supplement handsets we already have for a two site pilot implementation of Asterisk. Within 3-4 months we will have a requirement for a further 50 handsets when we replace a legacy PBX with

Re: Origination failover (Was: Re: [Asterisk-biz] Re: some things that really suck in customer suppor)t

2005-11-07 Thread Matt Riddell
Andrew Kohlsmith wrote: On Monday 07 November 2005 09:59, [EMAIL PROTECTED] wrote: So what do you personally do? Live with a single VoIP provider? Use a PSTN provider? If I remember correctly, nufone allows you to have a failover pstn number to forward the DID to if your net goes down. --

Re: [Asterisk-biz] LF: AU/NZ based call termination provider

2005-11-07 Thread Matt Riddell
Mark John Buenconsejo wrote: delay in the conversation. You can test your the latency from your servers to ours, by doing a ping/traceroute to: 203.177.99.212 Request Timed Out. -- Cheers, Matt Riddell ___ http://www.sineapps.com/news.php

Re: Origination failover (Was: Re: [Asterisk-biz] Re: some things that really suck in customer suppor)t

2005-11-07 Thread tmassey
[EMAIL PROTECTED] wrote on 11/07/2005 09:03:20 AM: Andrew Kohlsmith wrote: On Monday 07 November 2005 09:59, [EMAIL PROTECTED] wrote: So what do you personally do? Live with a single VoIP provider? Use a PSTN provider? If I remember correctly, nufone allows you to have a failover pstn

Re: [Asterisk-biz] Apology and Announcement

2005-11-07 Thread Bill Michaelson
Bravo. Good luck. I mean that. You're in a tough business, as far as I can tell... Jeremy McNamara wrote: In light of tonight's flame war, I would like to apologize for the unnecessary flooding of email to your inbox, but I feel it is necessary to respond to some of these unfounded

Re: [Asterisk-biz] some things that really suck in customer support(DEAD)

2005-11-07 Thread stotaro
Could this thread please die. It's become between Steve NuFone and stopped being interesting XX posts ago. Pretty please with sugar on top. /Danny Steve Totaro wrote: Delete it then, it takes less time that replying. - Original Message - From: Zafer Khodr [EMAIL

Re: [Asterisk-biz] Re: some things that really suck in customer support

2005-11-07 Thread Bill Michaelson
One should have failover plans anyway. But I still feel better knowing each service provider is enthusiastically willing to support me, even if practical business considerations limit the level of support available. It's about attitude. If you're going to blow me off, at least do so

RE: [Asterisk-biz] some things that really suck in customer support

2005-11-07 Thread Jonathan k. Creasy
You know, I just told another provider that the other day and they thought I was being rude to tell them I wouldn't use their service because of the way they interact with the list. I'm glad to know I'm not alone. -Jonathan -Original Message- From: [EMAIL PROTECTED]

RE: [Asterisk-biz] some things that really suck in customer support

2005-11-07 Thread Kanuri, Seshu \(Company IT\)
Thank you, this will save my legal team time and effort. Jeremy McNamara How will this save anything to your legal team or yourself Jeremy? Whom are you going to sue and on what basis - On the basis of this Web Chatter and online rants? Have you ever heard of any case infront of a US judge that

Re: [Asterisk-biz] some things that really suck in customer support

2005-11-07 Thread Zac Amsler
Title: Untitled Document DAMMIT! F!(@*#@K! Now I want my 2 cents to be heard. We have all gained valuable knowledge about all people that made comments about this issue. In technology, Customers are hardly ever right, that was just a marketing ploy to make people that didn't know what they

Re: [Asterisk-biz] some things that really suck -changing topic

2005-11-07 Thread Bill Michaelson
How about a handy guide indicating which providers of DID's do not charge for incoming calls, or of providers that don't charge for outbound 800? I just discovered a provider that charges for these calls, which contrasts with another provider which does not. What is the norm? Zac Amsler

[Asterisk-biz] Pakistan Route 1 million mins + customers

2005-11-07 Thread Rehan Ahmed AllahWala - Super Technologies I
Anyone here in bulk buying of Pakistan Mins. Rate for PK 10.5 cent Minimum a month 1 million mins Payment : Wire Pre Paid Caller id pass though 100% white route. Let me know if anyone is interested. RehanSuper Technologies Inc., Pensacola, Florida http://www.supertec.com - Technologies

Re: [Asterisk-biz] Pakistan Route 1 million mins + customers

2005-11-07 Thread list
Rehan, Thats a horrible rate. We're wholesaling white route for 9.5 no commitment, but with a commitment of 1 million / month minimum we can do better. -Jon - Original Message - From: Rehan Ahmed AllahWala - Super Technologies I [EMAIL PROTECTED] To: asterisk-biz@lists.digium.com

Re: [Asterisk-biz] Voip Termination

2005-11-07 Thread Wilson Pickett
PlainVoip.com Pay as you go. No monthly minimums or purchases. I was interested in evaluating the service. You have a few serious problems on your site. 1) After registering, I click on the link in the email and land on an expired domain, http://www.voip-stream.com/ Creation date: 08 Oct

Re: [Asterisk-biz] Pakistan Route 1 million mins + customers

2005-11-07 Thread Rehan Ahmed AllahWala - Super Technologies I
Thank you We have your test account, it does not send out caller id, infact it appears as a local number ( grey route) when the call goes though. If you can offer the rate of 12 cent even, with caller id, i am willing to buy, and i don't have to buy from the provider below. You must read

RE: [Asterisk-biz] Pakistan Route 1 million mins + customers

2005-11-07 Thread jay kordic
I also have white Pakistan from .093-.095 based on volume.Escrow is available(EMS). Jay Kordic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of list Sent: Monday, November 07, 2005 9:26 AM To: [EMAIL PROTECTED]; Commercial and Business-Oriented Asterisk

Re: [Asterisk-biz] RFQ: USA IAX Services, focused on support

2005-11-07 Thread Paul
I like to see some price break levels up front. Start me at 10c a minute as long as I know I what happens as my usage increases. I would feel the same about anything I buy on a regular basis. If I had a computer store I would want to hook up with vendors who will definitely be giving me the

Re: [Asterisk-biz] RFQ: USA IAX Services, focused on support

2005-11-07 Thread Robert Wolpov
Please consider Junction Networks. We focus on service. We answer the phone between 9-6 +. The "+" is because if we can answer the phone after hours, we will answer the phone at any time. If we miss your call, as you SHOULD expect, we call you back asap, regardless of your issue. We have a

Re: [Asterisk-biz] RFQ: USA IAX Services, focused on support

2005-11-07 Thread Angus Campbell
If these guys were the founders of Interport as mentioned below, then I can vouch for their history of professionalism. Interport was a wonderful ISP with great customer service. Angus Campbell Aegis Reporting Aegis Management Associates, Inc. New York, NY 212-517-1100 Robert Wolpov

Re: [Asterisk-biz] Pakistan Route 1 million mins + customers

2005-11-07 Thread list
Rehan, Your test account is over 1 year old. It's been disabled long back. Please contact me off-list if you wish to re-test. Our Pakistan is a white route and does in-fact pass callerid. -Jon - Original Message - From: Rehan Ahmed AllahWala - Super Technologies I [EMAIL

Re: [Asterisk-biz] RFQ: USA IAX Services, focused on support

2005-11-07 Thread Bill Michaelson
I accept your invitation. In my very limited experience with Junction, their service has been good and their staff has been responsive, until my last communication with them (via email), upon which I am awaiting response, and it is starting to get old. Not a problem, yet. Robert Wolpov

Re: [Asterisk-biz] RFQ: USA IAX Services, focused on support

2005-11-07 Thread Bill Michaelson
I second your endorsement of Speakeasy. I've had minor complaints about them, but overall I rate them as better than all other ISP's I've dealt with. Their tech support is the best I've ever experienced. [EMAIL PROTECTED] wrote: I do not think this list is too hard. For example, I get

Re: [Asterisk-biz] LF: AU/NZ based call termination provider

2005-11-07 Thread Carlos Hernandez
305.508 ms from my servers Regards, Carlos Hernandez LINUX Services Ltd. www.linuxservices.co.nz www.phonet.co.nz Mark John Buenconsejo wrote: Hi, I am looking for AU or NZ based call termination provider who we can connect to, with at most 200ms latency (the faster the better). We're

Re: [Asterisk-biz] RFQ: USA IAX Services, focused on support

2005-11-07 Thread Matthew Simpson
Yes, John Riordan founded Interport and built that network. He is doing the same for Junction Networks. Mike Oeth, ran sales and support for Interport and is doing the same here. Both went on to leadership positions at RCN when Interport was sold to RCN. Thankfully, they are both here at

Re: [Asterisk-biz] Apology and Announcement

2005-11-07 Thread [EMAIL PROTECTED]
WoW :D Good Luck JJ. Madhawa Jeremy McNamara wrote: In light of tonight's flame war, I would like to apologize for the unnecessary flooding of email to your inbox, but I feel it is necessary to respond to some of these unfounded complaints about my company, I suppose, even at the expense

[Asterisk-biz] Re: RFQ: USA IAX Services, focused on support (Angus Campbell)

2005-11-07 Thread Michaël Gaudette
I have to say, after looking at your web page and what yuo offer, that you also seem interesting to me. To o bad you don`t take Canadian billing addresses yet. Anybody in Canada has that kind of full-fledged GUI? I too am not concerned primarily about price, but service and quality. After

[Asterisk-biz] RFQ: US/CANADA Termination

2005-11-07 Thread Zac Amsler
Prices are starting to be more competitive as this industry grows. I want to see who has the best prices. I am currently paying ~$.009/min 6/6 for US and Canada termination no minimums. The providers I have are awesome, but I want to add 1 more for redundancy. I don't need any support, I

Re: [Asterisk-biz] RFQ: US/CANADA Termination

2005-11-07 Thread Sergey Kuznetsov
Forgot to mention that customer service is available 9-5+ five days a week, and weekends will be answered as well. All the Best! Sergey. Zac Amsler wrote: Prices are starting to be more competitive as this industry grows. I want to see who has the best prices. I am currently paying

RE: [Asterisk-biz] some things that really suck in customer support

2005-11-07 Thread Jason
Hi Tony, Thank you for your kind words. We do try. Thanks again, Jason -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tony Fontoura Sent: Sunday, November 06, 2005 4:07 PM To: 'Commercial and Business-Oriented Asterisk Discussion' Subject: RE:

RE: [Asterisk-biz] RFQ: USA IAX Services, focused on support

2005-11-07 Thread David Aldworth
Hi Tim - Hope you will consider TelIAX too. We actually have three methods to provide support. Phone based on our toll-free (888-270-3688, press option 2 and you'll get connected with support). A live help chat service that is staffed 8-5 M-F. And, of course, a ticketing system (that we do our

RE: [Asterisk-biz] RFQ: USA IAX Services, focused on support

2005-11-07 Thread Charles Green, please getalife
Teliax does give outstanding service. Also Pins.net. I've had good experience with both as a 3rd party. Charles GreenDavid Aldworth [EMAIL PROTECTED] wrote: Hi Tim -Hope you will consider TelIAX too. We actually have three methods to providesupport. Phone based on our toll-free (888-270-3688,

Re: [Asterisk-biz] some things that really suck in customer support

2005-11-07 Thread Shidan
I have to second Tonies statements the service and support I have received with ipcomms is top of the line. I highly recommend them to everyone. Certainly if you have any issues with NuFone you will be pleasantly surprised. -- Shidan On 11/7/05, Jason [EMAIL PROTECTED] wrote: Hi Tony,

RE: [Asterisk-biz] RFQ: USA IAX Services, focused on support

2005-11-07 Thread Kenneth Shaw
To follow up on what Charles said, Teliax is a great company to use for VoIP termination. You can't go wrong with them. But as I recommend to all persons wishing to use VoIP, take VoIP service for what it currently is, unreliable but very very cheap -- ideally every business using VoIP should have

Re: [Asterisk-biz] RFQ: USA IAX Services, focused on support

2005-11-07 Thread asterisk
On Mon, Nov 07, 2005 at 02:22:23PM -0500, [EMAIL PROTECTED] wrote: The recent flamewar has spurred me to put out this RFQ. I would like to know what alternatives exist for customers who are interested in IAX services that are focused on support. Excellent statement of requirements, and

[Asterisk-biz] Philosophy 101

2005-11-07 Thread David Webster
On Sun, 06 Nov 2005 17:00:14 -0500, Paul wrote: Andrew Kohlsmith wrote: Andrew, it's not always that simple. There are cheap whores and expensive whores. There are good whores and bad whores. Sometimes the cheaper whores are better whores and sometimes it's the other way around. There is no

RE: [Asterisk-biz] RFQ: USA IAX Services, focused on support

2005-11-07 Thread Jon Carnes
On Mon, 2005-11-07 at 17:17, Kenneth Shaw wrote: To follow up on what Charles said, Teliax is a great company to use for VoIP termination. You can't go wrong with them. But as I recommend to all persons wishing to use VoIP, take VoIP service for what it currently is, unreliable but very very

Re: [Asterisk-biz] RFQ: USA IAX Services, focused on support

2005-11-07 Thread Jon Carnes
Interesting mention of Speakeasy as an ISP... They also have a great VoIP product that works very well. Even though we compete with them we still recommend their DSL to our clients. You can often get it with a guaranteed minimum reserved bandwidth - so you will always have low latencies and

RE: [Asterisk-biz] Philosophy 101

2005-11-07 Thread Tim Booth
The board is losing its usefulness and professionalism! If you don't have anything useful to say then keep it to yourself. Tim Booth President VisionCom 207-828-4600 VoIP 207-618-1419 NOTICE OF CONFIDENTIALITY This e-mail and any attachments thereto is intended only for use by the

Re: [Asterisk-biz] Philosophy 101

2005-11-07 Thread Kevin P. Fleming
Tim Booth wrote: The board is losing its usefulness and professionalism! If you don't have anything useful to say then keep it to yourself. And if you are going to post 2 lines of content, don't include: 1) 5 lines of signature 2) 20 lines of disclaimer (which is pointless anyway) 3) the

[Asterisk-biz] Asterisk integration with 2N Easy Gate Analog GSM Gateway

2005-11-07 Thread Melisa Teoh
Has anyone on the list integrated this 2N mobile gateway with Asterisk successfully? We have tested it under two scenarios - connected directly to a Zap channel on a digium card and via an ATA w/ PSTN gateway port. In both cases, we are experiencing poor call quality with a high degree of

Re: [Asterisk-biz] RFQ: USA IAX Services, focused on support

2005-11-07 Thread Dinesh Nair
On 11/08/05 03:46 David Aldworth said the following: 6) No monthly fees: straight per-minute, preferably with 6/6 billing. On Pay-as-You-Go termination Teliax has no monthly fee's. Local numbers and toll-free numbers are $4.99/mth on pay as you go. We also have a variety of wholesale,

RE: [Asterisk-biz] some things that really suck in customer support

2005-11-07 Thread Jason
Thanks Shidan, We appreciate your kind words. Kind regards, Jason Barnes IP Communications PH: +1.800.588.2350 PH: +1.678.460.4301 Fax: +1.678.868.1606 Providing telecommunications technologies in emerging global markets. www.ipcomms.net -Original Message- From: [EMAIL PROTECTED]

Re: [Asterisk-biz] RFQ: USA IAX Services, focused on support

2005-11-07 Thread Mojo Jojo
Matt, Is there a better email address to contact you? Been trying to email you for over a month 3 or 4 times and I always get this: When trying to deliver your message, the mail server at encountered problems with the following addresses.

[Asterisk-biz] I need 1800 phone number with unlimited inbound channels

2005-11-07 Thread Chris
I will start a long distance services based on VoIP, need 1800 phone number with unlimited inbound channels under $0.02 per minute. Please contact me if you have. Thanks, Chris ___ Asterisk-Biz mailing list Asterisk-Biz@lists.digium.com

Re: [Asterisk-biz] Pakistan Route 1 million mins + customers

2005-11-07 Thread Rehan Ahmed AllahWala - Super Technologies I
Dear Jon, I have paid for that account, it was not a test account. Can you have an account rep contact me, as he does not respond to my emails. [EMAIL PROTECTED] Thank You, Rehan From: list [EMAIL PROTECTED] To: [EMAIL PROTECTED] Copies to: