I'm running Asterisk 1.6.0.21 and Aastra 57i phones. I'm having an issue
with the agent phones ringing when someone is in our queue.
The first phone will ring 3 to 4 times then the call will roll over to
the next phone as expected. However, any phone after the first one will
only ring once and th
ject: [asterisk-users] Queue problem
Hi,
I am using Asterisk 1.4.23.1.
I have the following context:
[queue_context]
exten => s,1,Queue(test)
exten => s,n,Verbose(1|test)
exten => s,n,Voicemail(5...@test)
exten => s,n,Hangup()
After 60 seconds, the call alway
Hi,
I am using Asterisk 1.4.23.1.
I have the following context:
[queue_context]
exten => s,1,Queue(test)
exten => s,n,Verbose(1|test)
exten => s,n,Voicemail(5...@test)
exten => s,n,Hangup()
After 60 seconds, the call always hangs up. No Verbose, no Voicemail,
nothing shows u
Hi,
I have 3 queues and they have the same weight. But one of the queues
receives a lot of calls (much more than the other two) so people on that
queue usually have to wait much more than the others.
Is there a way to make asterisk determine the longest waiting call and give
priority to th
On Wed, May 14, 2008 at 01:27:38AM +0800, Rilawich Ango wrote:
> I have a queue with the following setting.
> total queue member =30, autofill=1, timeout=25, monitor_format=wav49
> asterisk 1.4.18
> In busy hour, the loading of CPU reaches over 300%. At that moment,
> all members are occupied and
I have a queue with the following setting.
total queue member =30, autofill=1, timeout=25, monitor_format=wav49
asterisk 1.4.18
In busy hour, the loading of CPU reaches over 300%. At that moment,
all members are occupied and many calls are waiting in the queue.
There will be choppy and line cut at
> Set your core debug level to greater than 2
SET DEBUG seems not to have any effect on my asterisk.
> Let us know what you find.
The effect was caused by an "misconfigured" phone: The phone did nod
signal "busy" but "ringing" due to an "call waiting indication".
Switching off call wating indic
On 6/6/07, Elmar Haneke <[EMAIL PROTECTED]> wrote:
Hi,
On asterisk 1.4.4 I have an strange effect on agents answering queue calls:
If an agent does set current call on hold the phone
immediately gets connected to the next incoming call.
What might cause this effect?
How can it
Hi,
On asterisk 1.4.4 I have an strange effect on agents answering queue calls:
If an agent does set current call on hold the phone
immediately gets connected to the next incoming call.
What might cause this effect?
How can it be removed?
Elmar
___
Hi, I'm using Asterisk in a Call Center.I put this patch http://bugs.digium.com/view.php?id=5577because if I have 2 calls and 2 free agents, I need that every call ring in differents agent a the same time. (Different from RINGALL)
If I put only this patch http://bugs.digium.com/file_download.php?fi
hi guys. Im having a problem with queue setup. btw Im using Asterisk
CVS-v1-0-11/21/05-20:21:21 to be exact. and im using AMP-1.10.010.
I selected ringall in ring strategy. but when the calls come it it like
random ringing it will ring to the 1st phone after 2 rings it will ring
2nd and 3rd then 3
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