Re: [OSL | CCIE_Voice] OWLE Lab 1 7.2 Cannot connect to the IP Phone Agent

2013-05-26 Thread Bill Lake
OK so Partial service is not expected and could be causing this issue. Resolve that by confirming your integration and usernames and passwords to start and move through the troubleshooting http://docwiki.cisco.com/wiki/Troubleshooting_Tips_for_Unified_CCX_7.0 On Sun, May 26, 2013 at 7:51 PM, Rya

Re: [OSL | CCIE_Voice] OWLE Lab 1 7.2 Cannot connect to the IP Phone Agent

2013-05-26 Thread Ryan Maxam
The URL that I'm using for the icd-onebutton is http://10.10.210.5:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp The UCCX is in Partial_Service. The services that are shutdown are is Cisco Desktop LDAP Monitor Service and Cisco Desktop Sync Service. When I tried to manually start the Cisco Deskt

[OSL | CCIE_Voice] [QOS Question - To get proper understanding]

2013-05-26 Thread ie ravindra
Dear Experts, What is the mostly recommended way to mark all in/out traffic to specific ip including protocol. Assuming, we required to match all sip traffic which goes and in and out from specific port and at the same time it requires to match the source and destination as to be identified. Que

Re: [OSL | CCIE_Voice] OWLE Lab 1 7.2 Cannot connect to the IP Phone Agent

2013-05-26 Thread Bill Lake
What is the URL you are using for the service Is the I UCCX in service or partial? Sent from my iPhone On May 26, 2013, at 10:23 AM, Ryan Maxam wrote: > Both settings are set to true. The users are imported and I restarted the > CUCM and UCCX. Moving on the in the lab I set up the icd appl

Re: [OSL | CCIE_Voice] Regarding MVA

2013-05-26 Thread Roman beer
What you did extra ? I tested it, the calling name appear only when I un checked the inbound FS On Sun, May 26, 2013 at 11:08 AM, gowri shankar wrote: > Hey Guys, > > I go through some books,its not a bug when we enable faststart, we can > able to see the caller id,i have tested > > > > -- > Th

Re: [OSL | CCIE_Voice] Regarding MVA

2013-05-26 Thread Roman beer
What you did extra ? I tested it, the calling name appear only when I un checked the inbound FS On Sun, May 26, 2013 at 11:08 AM, gowri shankar wrote: > Hey Guys, > > I go through some books,its not a bug when we enable faststart, we can > able to see the caller id,i have tested > > > > -- > Th

Re: [OSL | CCIE_Voice] OWLE Lab 1 7.2 Cannot connect to the IP Phone Agent

2013-05-26 Thread Ryan Maxam
Both settings are set to true. The users are imported and I restarted the CUCM and UCCX. Moving on the in the lab I set up the icd application and the trigger works properly (2700) as well. CTI route point and CTI ports are registered. But I'm still having difficulty getting the phone agents to

Re: [OSL | CCIE_Voice] OWLE Lab 1 7.2 Cannot connect to the IP Phone Agent

2013-05-26 Thread Bill Lake
Hello Ryan Is the enterprise parameters showing Auto Attendant Installed [image: Required Field] false IPCC Express Installed [image: Required Field] false This is sometimes the case and you can resolve it here http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_tech_no

[OSL | CCIE_Voice] OWLE Lab 1 7.2 Cannot connect to the IP Phone Agent

2013-05-26 Thread Ryan Maxam
I'm having difficulty getting the phones to connect to the IP Phone Agent. When I press the icd-onebutton, I get the message, "Cannot connect to the IP Phone Agent service." I've configure and double checked the SURL, end user and password. The phone is controlled by the UCCX1-RM Application user

[OSL | CCIE_Voice] Regarding MVA

2013-05-26 Thread gowri shankar
Hey Guys, I go through some books,its not a bug when we enable faststart, we can able to see the caller id,i have tested -- Thanks&Regards* Gowri shankar.S **skype id:- goshankar* ___ For more information regarding industry leading CCIE Lab training,