[OSL | CCIE_Voice] Slips on E1

2011-02-24 Thread Warren Heaviside (wheavisi)
Hi Vinay, I would approach the slips and the D-channel issue separately. Here is a config snippet from a couple of lab boxes set up back to back using T1's. The important point is one side is clock source internal and the other is clock source line (default). For the D channel issue make sure

[OSL | CCIE_Voice] CME Transcoder for CUE

2010-10-12 Thread Warren Heaviside (wheavisi)
I'm having trouble invoking a Transcoding resource for an HQ to BR2-CUE call. When calling HQ to BR2 I've verified the call is established using G729. When RNA forwarding to CUE it goes fast busy due to not invoking a Transcoder for G729/G711. I can't see what's missing below. I've included a

Re: [OSL | CCIE_Voice] UCCX Prompt

2010-10-08 Thread Warren Heaviside (wheavisi)
Hi Mark, Do a search on *.wav and look for try-again.wav Warren Warren Heavisidewheav...@cisco.com ENGINEER.CUSTOMER SUPPORT High Touch Technical Support Phone: +1 408 853 7995 For corporate legal information go to: http://www.cisco.com/web/about/doing_business/legal/cri/index.html

Re: [OSL | CCIE_Voice] How do you determine what the sccp version is

2010-10-08 Thread Warren Heaviside (wheavisi)
Hi Randall, You can see the sccp version in the show run. If you want to know the DSP firmware version you can use show voice dsp detail. Warren Warren Heavisidewheav...@cisco.com ENGINEER.CUSTOMER SUPPORT High Touch Technical Support Phone: +1 408 853 7995 For corporate legal information

Re: [OSL | CCIE_Voice] UCCX challenges

2010-10-06 Thread Warren Heaviside (wheavisi)
It could be something as simple as having uploaded and changed your script being referenced under Applications Application Management and then not checking the box CSQ and placing CSQ between the quotes. It could also be the script itself. Start with the ICD.aef as a known good and build from

[OSL | CCIE_Voice] CME Transcoder

2010-09-29 Thread Warren Heaviside (wheavisi)
Question on Transcoder configuration for CME. When do you configure the device to register as MTP+MAC vs. a random name? Thanks in advance. Examples below: sccp local FastEthernet 0/1 sccp sccp ccm 10.5.49.160 identifier 1 sccp ccm group 123 associate ccm 1 priority associate profile 1

Re: [OSL | CCIE_Voice] So close, yet so far away..

2010-09-29 Thread Warren Heaviside (wheavisi)
: No enough bandwidht - Proctor Labs (Peterson Gomes) -- Message: 1 Date: Wed, 29 Sep 2010 09:07:32 -0700 From: Warren Heaviside (wheavisi) wheav...@cisco.com To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] CME

Re: [OSL | CCIE_Voice] Lab 4A, task 4.4 Trouble with T1

2010-09-23 Thread Warren Heaviside (wheavisi)
Did you try removing?: mgcp bind control source-interface mgcp bind media source-interface Warren Warren Heavisidewheav...@cisco.com ENGINEER.CUSTOMER SUPPORT High Touch Technical Support Phone: +1 408 853 7995 Office Hour 9 am - 5 pm Pacific Monday - Friday For corporate legal

Re: [OSL | CCIE_Voice] I've got a new favorite number!

2010-09-15 Thread Warren Heaviside (wheavisi)
Way to go Mike Warren Warren Heavisidewheav...@cisco.com ENGINEER.CUSTOMER SUPPORT High Touch Technical Support Phone: +1 408 853 7995 Office Hour 9 am - 5 pm Pacific Monday - Friday For corporate legal information go to:

Re: [OSL | CCIE_Voice] GateKeeper Problems

2010-08-28 Thread Warren Heaviside (wheavisi)
When interpreting SDI traces and you see NoPotentialMatchesExist it's a bit misleading. What it actually means is no more potential matches exist and the Digit Analysis process is complete and has made a match. Warren Warren Heavisidewheav...@cisco.com ENGINEER.CUSTOMER SUPPORT High Touch

Re: [OSL | CCIE_Voice] CCIE #26721 - I PASSED!

2010-08-17 Thread Warren Heaviside (wheavisi)
Hey Matthew congrats and I'm not a bit surprised. You've set the bar awfully high for the rest of us though! First shot at it and all. Warren Warren Heavisidewheav...@cisco.com ENGINEER.CUSTOMER SUPPORT High Touch Technical Support Phone: +1 408 853 7995 Office Hour 9 am - 5 pm Pacific

Re: [OSL | CCIE_Voice] QoS bandwidth calculations

2010-08-15 Thread Warren Heaviside (wheavisi)
Here's what I have in my notes on QOS BW calculations. I also included a formula for LFI when using FRF.12. The bandwidth is calculated as follows for Frame Relay: L2 overhead= 11 bytes IP/UDP/RTP= 2 bytes G729= 20 bytes Total= 33 bytes per packet bits per packet= 8 50 packets per second

Re: [OSL | CCIE_Voice] MGCP Fallback in SRST

2010-08-08 Thread Warren Heaviside (wheavisi)
That is a really good question Matthew. It's been one I've had and put on the back burner for awhile. So here's what I think based on the docs and poking around in config. __

[OSL | CCIE_Voice] CUPC won't TFTP

2010-08-08 Thread Warren Heaviside (wheavisi)
All, I'm working through Vol. 1 lab 13A (Presence). Integration is complete. In CUPS DiagnosticsSystem Dashboard shows all systems good. Trouble is the CUPC won't make it through the TFTP process. After launching CUPC I'm looking at HelpShow Server Health on the client itself. The

Re: [OSL | CCIE_Voice] RTMT for Dummies

2010-08-07 Thread Warren Heaviside (wheavisi)
Here's a place to start with RTMT. http://cco/en/US/docs/voice_ip_comm/cucm/service/7_1_2/rtmt/RTMT.html Warren Heavisidewheav...@cisco.com ENGINEER.CUSTOMER SUPPORT High Touch Technical Support Phone: +1 408 853 7995 Office Hour 9 am - 5 pm Pacific Monday - Friday For corporate legal

Re: [OSL | CCIE_Voice] SDI SDL trace interpretation

2010-08-07 Thread Warren Heaviside (wheavisi)
) 2. Re: RTMT for Dummies (Warren Heaviside (wheavisi)) -- Message: 1 Date: Sat, 7 Aug 2010 08:44:43 -0700 (PDT) From: Erwan Erwan e_er...@yahoo.com To: Miron Kobelski findko...@gmail.com Cc: ccie_voice@onlinestudylist.com

[OSL | CCIE_Voice] interface GigabitEthernet1/0/2

2010-07-30 Thread Warren Heaviside (wheavisi)
Two cents worth guys Warren interface GigabitEthernet1/0/2 srr-queue bandwidth share 10 10 60 20 (When the expedite queue, queue 1 has a value other than 0 it is enabled. So this overrides both shaping and sharing for this queue on this port.

Re: [OSL | CCIE_Voice] LAN QoS Priority and buffer size

2010-07-24 Thread Warren Heaviside (wheavisi)
Have a look at the marked up config below. The config is the result of running auto qos voip trust with just a bit of tweaking afterward. If anyone has corrections or comments that would be great. Hope it helps. Warren ! ! mls qos map cos-dscp 0 8 16 26 32 46 48 56 (this maps a COS to DSCP

[OSL | CCIE_Voice] Mobile Voice Access

2010-07-19 Thread Warren Heaviside (wheavisi)
Experts, I'm configuring MVA and having the following issue: PSTN call comes into HQ H.323 G/W from 415-888-4343. Caller hears the VXML script prompt to enter the Remote Destination (4158884343) followed by pound, then a prompt for their PIN followed by #. The next prompt is to press 1#

Re: [OSL | CCIE_Voice] Offering to ProctorLabs Clients

2010-07-02 Thread Warren Heaviside (wheavisi)
Great idea Tyson, so long as it doesn't break or over complicate the homes based VPN configuration (871 in my case). Thanks, Warren Warren Heavisidewheav...@cisco.com ENGINEER.CUSTOMER SUPPORT Phone: +1 408 853 7995 Office Hour 9 am - 5 pm Pacific Monday - Friday For corporate legal