I just took lab 8 last week and when I did a show flash on site C gwy I did not
see the tcl files, I've heard were supposed to pull them from the pstn gwy?
Can someone confirm?
Regards,
Hugo
On May 19, 2013, at 7:14 AM, "sanity insanity"
mailto:networksanitytoinsan...@gmail.com>>
wrote:
hi A
hi All,
Are we therefore supposed to use to Embedded BACD script or the tcl scripts
will be available to us in flash?
-MJ
On Sun, May 19, 2013 at 7:38 AM, Anirudh Mavilakandy <
anirudh.moha...@gmail.com> wrote:
> You can copy the script available on CCO and modify it according to the
> require
You can copy the script available on CCO and modify it according to the
requirement.
The prompts that you would need to download are:
en_bacd_music-on-hold.au
en_bacd_welcome.au
_bacd_welcome.au - You don't have to rename the prompt. This can be
configured under welcome-prompt or drop-through-
hi Guys,
Any update?
On Wed, May 15, 2013 at 11:15 AM, sanity insanity <
networksanitytoinsan...@gmail.com> wrote:
> Hi Guys,
>
> If there is a requirement using BACD that If agent did not answer the
> call in 10 s , the call should be routed to next
> agent. If agents are busy they should hear
Hi Guys,
If there is a requirement using BACD that If agent did not answer the call
in 10 s , the call should be routed to next
agent. If agents are busy they should hear " All agents are currently
busy..."
The following prompts are available on the tftp serer ( ip address
X.Y.X.X) and this need
