Well you have to see his point of view. He has been telling all of these
people to contact support but they keep coming here for support issues. This
list is NOT a support list for issues like that. IPX has a well defined
process for SUPPORT ISSUES.
On Sat, Dec 26, 2009 at 10:43 PM, Craig Rees
I remember when I first started using PL sessions I had some problems
and was asked by one of the support guys if I had tried to get any
help on the forum first before contacting them.
Quoting CCIETalk.com cciet...@gmail.com:
Well you have to see his point of view. He has been telling all
for
these types of support questions, Thanks
Or something like that.
From: CCIETalk.com [mailto:cciet...@gmail.com]
Sent: Saturday, December 26, 2009 9:04 PM
To: Craig Rees
Cc: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 46, Issue 134
Well you have
:* ccie_voice@onlinestudylist.com
*Subject:* Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 46, Issue 134
Well you have to see his point of view. He has been telling all of these
people to contact support but they keep coming here for support issues. This
list is NOT a support list for issues like
: Saturday, December 26, 2009 10:13 PM
To: CCIETalk.com
Cc: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 46, Issue 134
I do not disagree with his point of view, only the way he states it many of
our clients can't follow simple procedures and is getting a bit
Amp -
They were possibly referring to the Proctor Labs Rack Forum -
which is often overlooked. Keep in mind - I have no problem providing
guidance to customers - but if and when they refuse to follow basic
procedures and / or are too lazy to read basic instructions (or look
for the
Hey Wayne,
When I had the issue that I had many moons ago I originally went to
the PL forum but as you said, that forum is often overlooked and I
didn't get any response there, that's when I came here to the OSL. I
only brought up that particular incident to suggest that it's possible
that
I would think twice be4 purchasing any ipx products in the future considering
the way we are treated. I'll let all my friends know as well.
From: cr...@gtri.com
To: ccie_voice@onlinestudylist.com
Date: Sat, 26 Dec 2009 20:43:27 -0700
Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol
