Re: [clamav-users] False positive reporting

2013-11-07 Thread Alain Zidouemba
Hugo, Sorry, we don't didn't receive a sample with that hash. Would you mind trying again? Thanks, - Alain On Thu, Nov 7, 2013 at 2:42 AM, Hugo Deprez wrote: > Hello, > > I submitted a new FP on monday. > here is the detail : > jre-6u16-windows-i586.exe.zip cbb80060fbbecb3eac71b7fd66abd087

Re: [clamav-users] False positive reporting

2013-11-06 Thread Hugo Deprez
Hello, I submitted a new FP on monday. here is the detail : jre-6u16-windows-i586.exe.zip cbb80060fbbecb3eac71b7fd66abd087 Can you have a look ? Regards On 28 August 2013 17:16, Alain Zidouemba wrote: > Thanks for letting us know Hugo. We are looking into it. > > - Alain > > > On Wed, Aug 2

Re: [clamav-users] False positive reporting

2013-08-28 Thread Alain Zidouemba
Thanks for letting us know Hugo. We are looking into it. - Alain On Wed, Aug 28, 2013 at 11:11 AM, Hugo Deprez wrote: > Hello, > > this FP has been corrected, but I didn't get any e-mail from clamav. > > Best regards, > > > > > On 23 August 2013 18:34, Joel Esler wrote: > > > You should recei

Re: [clamav-users] False positive reporting

2013-08-28 Thread Hugo Deprez
Hello, this FP has been corrected, but I didn't get any e-mail from clamav. Best regards, On 23 August 2013 18:34, Joel Esler wrote: > You should receive an email when the FP is dealt with from our system. > > -- > Joel Esler > Senior Research Engineer, VRT > OpenSource Community Manager >

Re: [clamav-users] False positive reporting

2013-08-23 Thread Joel Esler
You should receive an email when the FP is dealt with from our system. -- Joel Esler Senior Research Engineer, VRT OpenSource Community Manager Sourcefire On Aug 23, 2013, at 9:32 AM, Hugo Deprez wrote: > Hello, > > thank you for the information. > > In my own opinion, the issue is not the sp

Re: [clamav-users] False positive reporting

2013-08-23 Thread Hugo Deprez
Hello, thank you for the information. In my own opinion, the issue is not the speed of processing FP reports, but just the acknowledgement of the process. There is nothing worst than reporting something and you don't know what happen next... Regards, On 23 August 2013 13:46, Alain Zidouemba

Re: [clamav-users] False positive reporting

2013-08-23 Thread Alain Zidouemba
Thanks for the MD5. This should be addressed in the next few hours. Additionally, we will see what we can do to speed up the processing of FP reports. Thanks, -Alain On Aug 23, 2013, at 4:57 AM, Hugo Deprez wrote: > A good thing would a least to have an acknowledgement when it has been > subm

Re: [clamav-users] False positive reporting

2013-08-23 Thread Hugo Deprez
A good thing would a least to have an acknowledgement when it has been submitted. GemSafe_User_4.2_SP3.msi eb7e8d808c289b03d3a243cd11408b3e On 23 August 2013 10:39, Al Varnell wrote: > On Aug 22, 2013, at 11:53 PM, Hugo Deprez wrote: > > > I have been using the following link > > http://www.cl

Re: [clamav-users] False positive reporting

2013-08-23 Thread Al Varnell
On Aug 22, 2013, at 11:53 PM, Hugo Deprez wrote: > I have been using the following link > http://www.clamav.net/lang/en/sendvirus/submit-fp/ to report a false > positive about Win.Trojan.Genome-6665. You will probably get a request for the MD5 of the file submitted to speed the process of track

Re: [clamav-users] False positive reporting

2013-08-23 Thread Daniel Quintiliani
On 08/23/2013 02:53 AM, Hugo Deprez wrote: > hello, > > I have been using the following link > http://www.clamav.net/lang/en/sendvirus/submit-fp/ to report a false > positive about Win.Trojan.Genome-6665. > > Until now I don't have any feed back and my clamscan is still complaining > about those

[clamav-users] False positive reporting

2013-08-23 Thread Hugo Deprez
hello, I have been using the following link http://www.clamav.net/lang/en/sendvirus/submit-fp/ to report a false positive about Win.Trojan.Genome-6665. Until now I don't have any feed back and my clamscan is still complaining about those files. Did I miss something ? Moreover I didn't find anyth