Heimir Eidskrem wrote on Tuesday, August 23, 2005 12:32 AM:
I just noticed that it was posted June 5.
Whats the deal?
2.5 months later and no update?
Bring back Scott please.
This is not good enough.
You're not the only one that has gotten fed up with the post-Scott
Declude. When
Its been over 2.5 months to fix a problem that is mission critical for
many of us.
Pleased with the result?
Sorry but this is getting stupid.
Pleased with the result will be its working.
It means it does not crash our server.
It means we keep our clients.
It sounds like Declude is making a *new*
Heimir Eidskrem wrote:
Its been over 2.5 months to fix a problem that is mission critical for
many of us.
Pleased with the result?
Sorry but this is getting stupid.
Pleased with the result will be its working.
It means it does not crash our server.
It means we keep our clients.
It sounds like
I think there just waiting for everyone's support to expire..
- Original Message -
From: Heimir Eidskrem [EMAIL PROTECTED]
To: Declude.JunkMail@declude.com
Sent: Tuesday, August 23, 2005 9:32 AM
Subject: Re: [Declude.JunkMail] IMail 8.02
Its been over 2.5 months to fix a problem
Just an FYI, I won't be renewing our service contract.
(Declude is probably saying good riddance now :P)
We have been waiting for MONTHS for a fix to this issue
and I was told it would take two weeks tops. When Scott
was the owner the only real issue I had with Declude was
the absence of a
I've running Imail 8.15 and the Declude 1.82 here and everything is running
fine.
Do you realy need Imail 8.2?
Declude as a multi-threaded service sound very promising.
Markus
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Heimir Eidskrem
I upgraded before there was a Known problem.
However since I only delivery around 5K /msgs Day, I don't
appear to have that much of an issue. So i just restart the
services once a week.
- Original Message -
From: Markus Gufler [EMAIL PROTECTED]
To: Declude.JunkMail@declude.com
Sent:
Do we need Imail 8.2?
Its besides the point.
We do pay for service agreements and we do expect and demand that the
software we pay for.
When an error that shuts down the mail server is found it must be fixed
ASAP.
waiting for over 2.5 months so far is unacceptable.
I assume that Declude
Heimir,
I understand everyone's level of frustration - I think THAT is actually a
constructive suggestion. We can't do anything about how long this take, but
at least people would feel treated fairly. I think your email deserves
serious consideration.
Best Regards
Andy Schmidt
Phone: +1 201
Yup, I am frustrated.
I spent hours working on this problem over the weekend.
We went down multiple times and got tons of complaints from clients.
I guess I missed the email from Declude to all clients notifying us
about this known error.
I went back and looked but couldnt find it.
I am also
Hi Barry,
What about all of the issues there have been with Declude 2.0x with IMail
8.0x/8.1x?
We stayed with IMail 8.05 and avoided all of the pain and frustration that
came with the 8.1x bugs, but have not been comfortable with upgrading to
Declude 2.0x because of the numerous issues that were
Thank you for you posts.
We understand your frustration; here are the facts so there is no confusion.
1. This is NOT a bug in Declude. Ipswitch made changes to their IMail
architecture, making it incompatible with Declude and this requires a
fundamental re-write of Declude not a 10 minute fix.
The back down your imail version until this issue is fixed. That would be
the best way to support your customers. Then when the solution is available
upgrade to what ever your IMail support agreement allows.
Kevin Bilbee
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL
We are also runing about 5k per day but we do not have any issues at all
with declude and have not restarted our server, (except for MS updates), for
any imail/declude related issues.
We are runnning IMail 8.20 and Declude 2.0.5.51
We also gateway all our mail and IMail sends all outgoing
Thanks for the call, Barry.
I look forward to the results of your team's efforts in the upcoming
release.
Darin.
- Original Message -
From: Darin Cox [EMAIL PROTECTED]
To: Declude.JunkMail@declude.com
Sent: Tuesday, August 23, 2005 1:47 PM
Subject: Re: [Declude.JunkMail] Declude and
Is it safe to assume that the re-written Declude will continue to work
with Imail 7.15? I long ago stopped upgrading Imail and have recently
switched to Exchange with Imail/Declude as a front-end filter. I
planned to stay in this configuration until Declude releases a version
that doesn't
Declude will be backwards compatible.
Barry
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dan Shadix
Sent: Tuesday, August 23, 2005 2:39 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Declude and IMail 8.2
Is it safe to assume
1. This is NOT a bug in Declude. Ipswitch made changes to their
IMail architecture, making it incompatible with Declude and this
requires a fundamental re-write of Declude not a 10 minute fix.
Are you saying that the SendName pluggable architecture is broken? Has
Ipswitch been made
Sandy,
I'll ask Bill to comment on this when he has a few spare minutes as I am not
technically qualified
Barry
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sanford Whiteman
Sent: Tuesday, August 23, 2005 3:32 PM
To: [EMAIL PROTECTED]
Subject: Re:
I'll ask Bill to comment on this when he has a few spare minutes as
I am not technically qualified
Thanks. Please do.
--Sandy
Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: [EMAIL PROTECTED]
Hi Barry, and thanks for the explanation. The only thing that concerns me
is that we renewed our Declude service agreement this spring, but have never
been able to download an upgrade to Declude due to the bug(s). So I'm just
a little concerned about how long before we have a stable 2.x version
Thank you for the update.
It concern me that I can't find the email notifying your customer about
this bug.
Could you tell me when it was sent so I can find it and make sure I am
not holding this type of emails.
They are critical to us so I will put some effort in making sure I get them.
Its been
Heimir,
You may want to consider using this list as your first line of defense. This
is the best place to learn of new issues which are brought to everyone's
attention by folks who are in the trenches. Keep in mind not everyone here
has the latest version and not everyone is using iMail. I would
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