Re: [dev] lock ticket via generic interface

OTRS Feature > Add-Ons for free and get direct support from the creators of OTRS – > Become a Subscription customer now ! - http://j.mp/OBoPuj > > On Fri, Nov 30, 2012 at 9:58 PM, Flavio Mattos > wrote: > >> Hi guys! >> >> is it possible to lock a ticket using generic

[dev] lock ticket via generic interface

Hi guys! is it possible to lock a ticket using generic interface? If it is how do I do it? Thanks ___ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo

[dev] order by and sort by ticket search generic interface

Hi guys! I would like to know how to use sort by and order by with generic interface. I' m using otrs 3.1.10 this is my request http://schemas.xmlsoap.org/soap/envelope/"; xmlns="http://www.otrs.org/TicketConnector/actions";>

Re: [dev] otrs ticket get via soap

ote: > Hi Flavio, > > it seems like somehow you're able to crash the apache child process. > You should be able to see some more details in the Apache error log in > /var/log/httpd/error.log and/or the OTRS error log. > -- > Mike > > On Mon, Sep 10, 2012 at 10:2

[dev] otrs ticket get via soap

Hei guys! Last week I updated OTRS to version 3.1.10. I' m using the web service ticket get. The problem is: I have OTRS in a virtual machine(CentOS) and I access it via web interface http:///otrs/index.pl from my pc and it works fine.. But after I call the w

Re: [dev] ticket search by dynamic field

gt; > ((enjoy)) > > Carlos Rodríguez > > > > > On Sep 6, 2012, at 6:04 PM, Flavio Mattos > wrote: > > Hi Carlos! > I' m using version 3.1.8 > > Thanks > > On Thu, Sep 6, 2012 at 11:22 AM, Carlos Rodríguez < > carlos.rodrig...@otrs.c

Re: [dev] ticket search by dynamic field

(enjoy)) > > Carlos Rodríguez > > > > > On Sep 6, 2012, at 1:12 PM, Flavio Mattos > wrote: > > > Hey! > I've been trying to use the generic interface to search tickets by a > dynamic field. I'm using java client. > It seems to be correct accordingly with

[dev] ticket search by dynamic field

Hey! I've been trying to use the generic interface to search tickets by a dynamic field. I'm using java client. It seems to be correct accordingly with the documentation. The problem is, the search is returning all tickets instead of just return the field XYZ = 'test' is it a bug? What am I doing