The Speltzes advertise and sell on Audiogon too. Try contacting them
through their email link on that site. Maybe they monitor that one more
closely.
--
sc53
sc53's Profile:
haunyack;195416 Wrote:
Any who are considering anti-cables...beware.
I've placed several orders with them spread over the last year or so.
All were fulfilled quickly. While I have no way of knowing just what's
going on with your order, I have to believe it extremely unlikely that
it's
seanadams;195512 Wrote:
It is strictly against the terms of their Visa/MC merchant agreement to
capture funds before shipping - that is the main reason that the
two-step process exists. Furthermore it is very unlikely that this
would be set up to happen automatically
Are you kidding?
JJZolx;195530 Wrote:
Are you kidding? Auth/Capture is commonplace. With smaller companies
I'm quite sure it's the rule. They don't have the systems (software)
in place to coordinate the shipping phase of order completion with
online credit card transactions that may have taken place days
When did you place the order?
Steve.
--
SteveEast
SteveEast's Profile: http://forums.slimdevices.com/member.php?userid=4193
View this thread: http://forums.slimdevices.com/showthread.php?t=34517
Thanks for butting in.
Nice to know that above all, this forum is genuine.
Cheers to the forum!
.
--
haunyack
Transporter - Bryston BP20 - BK Reference 200.2 - Vandersteen 3A
Signature.
haunyack's Profile:
Actually, I do not think they have intentionally ripped me off.
A $100.00 Fiji vacation...I'll wait for the postcard.
According to Paypal, the buyer has the option to to file a claim
against the transaction and therefore is mediated by them (Paypal) and
refund issued if claim is judged valid.
I
I had dropped an email to David Speltz about the negative press over
here, just cause I had previously only heard good stuff about him and
their cables. Just got a response from him:
Dale,
I very much appreciate the heads up. I understand his concern, as we
did
disappear for 4 days. We have a
SteveEast;195585 Wrote:
When did you place the order?
Steve.
Hi Steve,
Actually, I ordered the cables early last week.
Not much of a lead time I know, but what concerns me is the lack of
response from the Speltz's when I inquire about the order or ask for
acknowledgement that they have
David-
Got your order for 2- 5ft sets of cables. I will put our new copper
spades
on the ends with should accomodate both your Vandersteen and the BK.
The
spades fit standard and wide binding posts. This will ship tomorrow,
Wednesday, via USPS Priority Mail, delivery is 3 business days.
I
I recently placed an order for 2 sets of 5' speaker cables at the Speltz
website.
They took the money and dissapeared.
I have not recieved an order confirmation.
They do not respond to my (2) inquiries.
I have no idea what the status of the transaction may be.
I placed a dispute with Paypal for
Hope you used a credit card!
--
Rick B.
Rick B.'s Profile: http://forums.slimdevices.com/member.php?userid=8973
View this thread: http://forums.slimdevices.com/showthread.php?t=34517
haunyack;195416 Wrote:
I recently placed an order for 2 sets of 5' speaker cables at the Speltz
website.
They took the money and disappeared.
I have not recieved an order confirmation.
They do not respond to my (2) inquiries.
I have no idea what the status of the transaction may be.
I
haunyack;195416 Wrote:
I recently placed an order for 2 sets of 5' speaker cables at the Speltz
website.
They took the money and disappeared.
I have not recieved an order confirmation.
They do not respond to my (2) inquiries.
I doubt they'll get far on your $75. After they run out of
There are two steps to a credit card transaction, authorization and then
capture. In the authorization step, the funds are verified and reserved
for up to 30 days. It's not until the capture step that the funds are
actually transferred.
It is strictly against the terms of their Visa/MC merchant
seanadams;195512 Wrote:
It is strictly against the terms of their Visa/MC merchant agreement to
capture funds before shipping -
Except they're using a paypal account (red flag #1). Not sure what if
anything this changes, but paypal seems to play by their own rules :-)
--
Skunk
Skunk wrote:
Not sure what if
anything this changes, but paypal seems to play by their own rules
Yes, PayPal was designed to make it possible to do money things without
having the 'merchant agreement' that Sean mentions. Sean talked about
normal credit card processing, which has strictly
Skunk;195513 Wrote:
Except they're using a paypal account (red flag #1). Not sure what if
anything this changes, but paypal seems to play by their own rules :-)
Oops, missed that. Then the bad news is you're probably out the $75.
The good news is you're _only_ out $75. :)
--
seanadams
I imagine they make more money selling those cables than not selling
them (and the margin is probably 50% or more). I'd keep trying to
contact them - as Skunk says, $75 is not much for them to retire to
Fiji.
Have there been any other reported problems recently on other forums?
My experience
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