Re: [Evergreen-general] Old Barcode/Username Change

Thursday, January 27, 2022 11:57 AM > *To:* Jessica Woolford > *Cc:* Evergreen Discussion Group > > *Subject:* Re: [Evergreen-general] Old Barcode/Username Change > > There's the key. Both the old and new barcodes need to be active. We don't > like patrons to have two active ba

Re: [Evergreen-general] Old Barcode/Username Change

From: Evergreen-general on behalf of Diane Disbro via Evergreen-general Sent: Thursday, January 27, 2022 11:57 AM To: Jessica Woolford Cc: Evergreen Discussion Group Subject: Re: [Evergreen-general] Old Barcode/Username Change There's the key. Both the old

Re: [Evergreen-general] Old Barcode/Username Change

Diane, did you see the video I linked about merging in Marketplace? This is what we're recommending to libraries. If you're using barcodes to authenticate, then the "user id" is the barcode and it works the same way. On Thu, Jan 27, 2022 at 11:57 AM Diane Disbro wrote: > There's the key. Both

Re: [Evergreen-general] Old Barcode/Username Change

Judging from the discussion, this is a wider issue, so I checked Launchpad for existing bugs and found some relevant ones, the first was just brought up by Jessica: #1255561 OPAC: username that starts with a number is treated like a barcode

Re: [Evergreen-general] Old Barcode/Username Change

There's the key. Both the old and new barcodes need to be active. We don't like patrons to have two active barcodes. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Thu,

Re: [Evergreen-general] Old Barcode/Username Change

Just want to offer some clarification. Before Bibliomation's upgrade to 3.6.5, if a patron's username matched their inactive barcode, they could still log into the OPAC, but the old barcode wouldn't work even though it was their username (I think because of this bug:

Re: [Evergreen-general] Old Barcode/Username Change

And I appreciate the opportunity to ask questions about this! Some of our patrons don't want to replace lost cards because they have set up accounts with OverDrive and don't want to have to start over. If they DON'T need to start over, we can tell them to continue to use their old number for their

Re: [Evergreen-general] Old Barcode/Username Change

No worries! *Dawn Dale, PINES Services Specialist - Circulation* -- Georgia Public Library Service 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 (404) 291-2800, dd...@georgialibraries.org

Re: [Evergreen-general] Old Barcode/Username Change

Sorry, all on the Evergreen discussion page! I sent this to the wrong email list-please disregard. It's supposed to go to our consortium's Evergreen list. This is a Bibliomation situation we're fixing. On Thu, Jan 27, 2022 at 11:01 AM Dawn Dale wrote: > Hi Gina, > > We have seen some of this

Re: [Evergreen-general] Old Barcode/Username Change

Hi Gina, That should be a setting. We don't tie usernames to user barcodes. *Dawn Dale, PINES Services Specialist - Circulation* -- Georgia Public Library Service 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 (404) 291-2800, dd...@georgialibraries.org

Re: [Evergreen-general] Old Barcode/Username Change

That's a good question. The eresources accounts are handled differently so changing the username in Evergreen won't affect those accounts. The patron would need to enter the new barcode anyway in order to gain access. If the username isn't filled out to the current barcode, they will be blocked

Re: [Evergreen-general] Old Barcode/Username Change

Hi Gina, We have seen some of this as well though I don't have any specific example to share with you. I was going to open a bug but if you want to do that I will add heat. *Dawn Dale, PINES Services Specialist - Circulation* -- Georgia Public Library Service

Re: [Evergreen-general] Old Barcode/Username Change

Hi Diane, As long as they use their old barcode to login to the 3rd party they should be fine. *Dawn Dale, PINES Services Specialist - Circulation* -- Georgia Public Library Service 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 (404) 291-2800,

Re: [Evergreen-general] Old Barcode/Username Change

If we don't reset the Username to match the new patron barcode, will the patron be able to continue to use their eResource accounts with the old barcode and not have to create a new account and begin again placing holds? Thank you. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic

[Evergreen-general] Old Barcode/Username Change

Hello Everyone, We contacted library directors individually on Friday with information on the issue some patrons were experiencing logging in through the OPAC. In short, older barcodes that were saved as their usernames needed to be changed to their current barcode in order to gain access.