Re: Anyone know of hosted remote support

2010-04-17 Thread Steven Peck
http://showmypc.com/ -- pretty much win. My dad and sister can do it right when they need my assitance. Haven't tried it but looks intriguing http://connect.microsoft.com/content/content.aspx?ContentID=6415SiteID=94 Steven Peck http://www.blkmtn.org On Fri, Apr 16, 2010 at 7:33 PM, justino

RE: Anyone know of hosted remote support

2010-04-17 Thread Steve Szabo
We use UltraVNC wrapped up in a handy little product for remote support, among other things. This is a big plus for us, sine we do deal with a good number of law firms who are rather shy about letting someone have unfettered access to their network for support or any other thing. The user is the

RE: Auto-deleting

2010-04-17 Thread Steve Szabo
Someone has already mentioned to you that the Last Modified Date is the governing factor here, and that adding that field using Field Chooser would help you determine the last modified date. However, I have found that while this works pretty much as advertised, I do find it does not work with all

Re: Anyone know of hosted remote support

2010-04-17 Thread Roger Wright
TeamViewer works great with Windows Vista or Windows 7. The UAC prompts create issues with VNC flavors but TeamViewer doesn't even hiccup. And you can reboot into safe mode and reconnect. A very good value - lifetime licenses. Die dulci fruere! Roger Wright ___ On Fri, Apr 16, 2010 at

Re: Anyone know of hosted remote support

2010-04-17 Thread Harry Singh
Steve: Your setup sounds like something I'd like to do in-house. Have a broker sitting on the dmz where whoever needs remote support would go to a website click on a tech's name and all is good. A couple things: You have VNC wrapped in a product..can you share which product? How do you confirm

RE: Anyone know of hosted remote support

2010-04-17 Thread Steve Szabo
If you go to the links I provided, (if I provided more than one--I may have just provided the home page figuring you guys would be smart enough to dig into the site g), most of your questions will be answered. The two techs we have doing remote support have static IP's on their machines, and a