Re: [Finale] Unable to launch Finale

2008-08-28 Thread Haroldo Mauro Jr.
When I try to resize the tool pallete into a long, thin, one-column strip, most of the icons disappear, turning into a blank pallete window for its most part, only a few toll icons showing at the top; the resizing box no longer works, the pallete freezes; then I get the raimbow spinning ball

Re: [Finale] Unable to launch Finale

2008-08-27 Thread Chuck Israels
Hi Hiro, This seems to be system related, and I don't know what it is about my system that produces this behavior. I can predict, with some reliability, when it is going to happen, because there are early signs of the corruption. The first sign is that some instruments begin to play

Re: [Finale] Unable to launch Finale

2008-08-27 Thread Haroldo Mauro Jr.
It just hapenned again, only a couple of days after trashing the preferences. Is this a problem involving Finale and Leopard? Harold At 10:08 -0700 27/8/08, Chuck Israels wrote: Hi Hiro, This seems to be system related, and I don't know what it is about my system that produces this behavior.

Re: [Finale] Unable to launch Finale

2008-08-27 Thread Chuck Israels
Hi Haroldo, Darned if I know. I take no pleasure from the fact that others are having this problem, but it's nice to have some company. Chuck On Aug 27, 2008, at 11:28 AM, Haroldo Mauro Jr. wrote: It just hapenned again, only a couple of days after trashing the preferences. Is this a

Re: [Finale] Unable to launch Finale

2008-08-27 Thread A-NO-NE Music
On 2008/08/27(水), at 後1:08, Chuck Israels wrote: Hi Hiro, This seems to be system related, and I don't know what it is about my system that produces this behavior. I can predict, with some reliability, when it is going to happen, because there are early signs of the corruption. It

Re: [Finale] Unable to launch Finale

2008-08-27 Thread Allen Fisher
Are you guys resizing your palettes? There's a known issue with resizing palettes vertically in Leopard. Make sure to file this as a support case, and attach your corrupted preferences. On Aug 27, 2008, at 1:43 PM, Chuck Israels wrote: Hi Haroldo, Darned if I know. I take no pleasure

Re: [Finale] Unable to launch Finale

2008-08-27 Thread Haroldo Mauro Jr.
YES! I resize it vertically in one long single column and place it at the far right of the computer screen. As a matter of fact this was the first thingI did after trashing the preferences and restarting Finale. So, that explains why the problem returned so soon. Thanks. Harold At 14:32

Re: [Finale] Unable to launch Finale

2008-08-27 Thread Chuck Israels
Hi Allen, Yes, I resize my main tool palette, putting it into two rows and shortening it so tools I rarely use are hidden. Will this behavior stop, if I put the palette back to its original configuration? If so, can I find this original configuration without starting my preferences

Re: [Finale] Unable to launch Finale

2008-08-27 Thread A-NO-NE Music
On 2008/08/27(水), at 後3:32, Allen Fisher wrote: Are you guys resizing your palettes? There's a known issue with resizing palettes vertically in Leopard. Like Chuck, I do make it in two raws as soon as I have a new install, but after that I will never touch the palettes especially because

Re: [Finale] Unable to launch Finale

2008-08-27 Thread Christopher Smith
It's not just Leopard. I'm in 10.4, and when I have to trash preferences (about twice a week, it seems!) the next time I launch Finale the first thing I do is make my palette into a long thin line. This crashes Finale instantly. If I quit and restart, then I can reshape my palette.

Re: [Finale] Unable to launch Finale

2008-08-27 Thread Allen Fisher
It's something to do with windowing. If they're set up this way already in prefs, you'll run into it. I *think* if you put them back it may work, but don't hold me to that. I hope all of you that are running into this send in a support request. The huge advantage to the new case system is

Re: [Finale] Unable to launch Finale

2008-08-27 Thread Darcy James Argue
Hi Allen, Any more info on exactly what is affected by this bug? I have used the 2 row horizontal strip version of the palette, plus a programmed Tool Set, for, like, forever. I had no idea this might be the source of problems. Cheers, - Darcy - [EMAIL PROTECTED] Brooklyn, NY On

[Finale] Unable to launch Finale

2008-08-25 Thread Haroldo Mauro Jr.
Macbook Intel, Core 2 Duo OS 10.5.4 Finale 2008 Finale was running fine on my machine until now. This is what just happened: It quits unexpectedly every time I try to launch it. If I click on the relaunch button I get this: The application Finale 2008 quit unexpectedly after it was relaunched.

Re: [Finale] Unable to launch Finale

2008-08-25 Thread Eric Dannewitz
Try trashing your Finale Preferences, which are in USERNAME/Library/Preferences/Finale 2008 Preferences If that doesn't clear it up, you might want to check the logs, which you can get to by the Apple Menu, About this Mac, More Info..Then go down to Software-system.log and see what it

Re: [Finale] Unable to launch Finale

2008-08-25 Thread Haroldo Mauro Jr.
Trashing the preferences did it. Thanks a lot! Harold At 13:33 -0700 25/8/08, Eric Dannewitz wrote: Try trashing your Finale Preferences, which are in USERNAME/Library/Preferences/Finale 2008 Preferences If that doesn't clear it up, you might want to check the logs, which you can get to by

Re: [Finale] Unable to launch Finale

2008-08-25 Thread Chuck Israels
Harold, The first thing to try is to delete your Finale Preference file (on a Mac, this resides in User/Library/Preferences - don't know about PCs). This sounds suspiciously like a corrupted preference file is the culprit. You will have to re-build your preferences after Finale